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The changing rules of commerce
Connected Constantly
To Their Work
To Their Home
To Their Friends
To Their Favorite Retailers
On the Go
To Multiple Devices
Everywhere
Content Management
Search + Navigation
Inventory Management
Mobile Apps & Web
Merchandising Promotions
Payments
Coupons Segmentation & Personalization
Order Management Shipping Returns
Order Flow
Add to Cart Shopping Cart Checkout PSP
@
OrdersInvoiceShipmentCredit Memo
@@@
@: Transactional e-mail
PDF PrintTrack & TraceOn- & offline refund
Reward Points
€10 = 1 points
1 point = €1 discount
Award customers with points based on actions:
+ Writing a review+ Purchase amount+ Converting invitation into customer+ Converted constumers that buy products+ Signup newsletter
Magento shops
Source: http://tomrobertshaw.net/2014/04/april-2014-ecommerce-survey/
26%30% 26%