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ca Opscenter
Performance Implications of VoIP and Video Traffic on the Shared Network
Greg Taylor
OCX65S #CAWorld
Andrea Di LecceMartin Kowalewski UNISYS
2 © 2014 CA. ALL RIGHTS RESERVED.
Abstract
Voice and video have quickly become the biggest bandwidth hogs on
most enterprise networks. While some uses of voice and video
technology are contributing to increased productivity, communication
and reduction in work related travel, managing network performance
has also become much more complex. Join our panel of experts faced
with the responsibilities for maintaining network performance and hear
their thoughts on the impacts and implications of voice and video on
the shared network.
Martin Kowalewski
CA Technologies
Senior Product Manager
3 © 2014 CA. ALL RIGHTS RESERVED.
Panel Session
Andrea Di Lecce
Cisco Systems
IT Engineer
Martin Kowalewski
CA Technologies
Principal Product Manager
Greg Taylor
Unisys
Architect
4 © 2014 CA. ALL RIGHTS RESERVED.
Agenda
GROWTH & IMPLICATIONS
USAGE OF VOICE AND VIDEO TECHNOLOGIES
Q&A
CHALLENGES FOR ENSURING NETWORK PERFORMANCE
MANAGEMENT APPROACHES
KEY RECOMMENDATIONS
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6 © 2014 CA. ALL RIGHTS RESERVED.
1 Million Minutes of Video Content Every Second
79% All IP Traffic Will be Video Traffic
Cisco Visual Networking Index (2013-2018): The Zetabyte Era – Trends and Analysis
Traffic from wireless & mobile devices will exceed wired devices, by 2016
7 © 2014 CA. ALL RIGHTS RESERVED.
Implications
Costs Increase
More bandwidth
More management requirements
Resource Contention
Recreational vs. business critical
Video/VoIP vs. traditional traffic
End-User Experience
Difficulty identifying fault domain
Lack visibility & insight
Network teams need to assess the quality of experience for VoIP and video applications, as well as the impact these applications have on other applications in your enterprise.
9 © 2014 CA. ALL RIGHTS RESERVED.
Lync
Scotland
UK
Hungary
Colombia
Ireland
Belgium
France
Germany
Spain
USA
Chile
Tawain
Canada
Netherlands
Brazil
Italy
Mexico
Avaya
AustraliaChina
India
BrazilColombia
HungaryNetherlands
USA
IP Video
Belgium
New Zealand
Australia
UK
Italy
France
USA
Brazil
India
Unisys
10 © 2014 CA. ALL RIGHTS RESERVED.
Cisco
Voice traffic has remained relatively stable for the last few years
Telepresence Video traffic growth is leveling off as all capable sites now have units
16 © 2014 CA. ALL RIGHTS RESERVED.
Cisco
• Global Voice and Video QoS policy
• Voice and Cisco Telepresence Video planning through deep analysis of typical usage patterns per headcount, Video footprint and Call Center considerations
• Monitored and managed with custom CA PC dashboards
18 © 2014 CA. ALL RIGHTS RESERVED.
UnisysKey findings & recommendations
Insight
Closely analyze who/what is using bandwidth
Prioritize
Your traffic needs to be prioritized to avoid critical traffic being impacted by recreational and or unauthorized traffic
Results
Discovered unauthorized network utilization
19 © 2014 CA. ALL RIGHTS RESERVED.
CiscoKey findings & Recommendations
Insight
Intelligently distribute Video units based on standard calculation, current footprint and utilization patterns
Proactively monitor and manage high-priority Voice and Video traffic
Prioritize
Ensure Voice & Video are appropriately marked and classified with a global QoS policy
Detect and reconfigure lab units that are incorrectly marked
Results
Avoid serious issues with Call Center Voice traffic with proactive monitoring and reconfiguration of QoS
Intelligent distribution of Video and monitoring ensures good client experience
20 © 2014 CA. ALL RIGHTS RESERVED.
For More Information
To learn more about DevOps, please visit:
http://bit.ly/1wbjjqX
Insert appropriate screenshot and text overlayfrom following “More Info Graphics” slide here;
ensure it links to correct pageDevOps
21 © 2014 CA. ALL RIGHTS RESERVED.
For Informational Purposes Only
© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers.
Terms of this Presentation