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Page 1: Pbm mig david_glennie

It’s Mobile Interactive Group.

Hello.

Page 2: Pbm mig david_glennie

Company: Mobile Interactive Group Presented by: A B Person Date:

Presented to: www.migcan.com [email protected] Page

Over 300 successful relationships

2

Page 3: Pbm mig david_glennie

Growth in the appetite for mobile

interaction…

Page 4: Pbm mig david_glennie

No sector Winners (or Losers)…

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Total 4q09 1q10 2q10 3q10 4q10 1q11 2q11 3q11 Financial

Services &

Insurance

Services 7.12% 7.28% 7.46% 7.67% 7.94% 8.26% 8.63% 8.90%

Retail 11.39% 11.57% 11.77% 12.01% 12.31% 12.67% 13.10% 13.40%

FMCG 5.15% 5.27% 5.39% 5.55% 5.74% 5.97% 6.24% 6.44% Mobile

Network

Operators 20.02% 20.22% 20.44% 20.71% 21.04% 21.44% 21.91% 22.24%

Automotive 4.06% 4.15% 4.25% 4.38% 4.53% 4.71% 4.92% 5.08%

Travel 6.91% 7.06% 7.24% 7.44% 7.70% 8.01% 8.38% 8.64%

Sports &

Leisure 5.97% 6.11% 6.26% 6.44% 6.66% 6.93% 7.24% 7.47%

Gaming 3.94% 4.02% 4.12% 4.24% 4.39% 4.57% 4.77% 4.92%

None of the

above 35.44% 34.32% 33.07% 31.56% 29.69% 27.43% 24.80% 22.92%

Total 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

No sector winners….

Page 6: Pbm mig david_glennie

No increase in quantity of relationships…

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No increase in Quantity

Total 1Q12

Don't know 9.88%

None 47.55%

1-3 29.02%

4-8 5.16%

8 + 1.76%

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No increase in frequency…

Page 9: Pbm mig david_glennie

Huge Competition…

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Which Channels?…

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Which Channels?

• Email falling 8% over the last 2 years

• Will fall 5% over the next year

• 5% - 20% of emails opened on a mobile device

You have to be mobile

Page 12: Pbm mig david_glennie

What do they

want you to

say?...

Page 13: Pbm mig david_glennie

What do they want you to say?

• 2/3 want Loyalty and information

• Women 7% higher preference for sales promotion (38%)

You have to provide Services, not just Messages

Page 14: Pbm mig david_glennie

How do they want to give you information?…

Page 15: Pbm mig david_glennie

How do they want to give you information?

• 20% of preferred methods are mobile

• 70% Web

• 10% Expect you to get it from other interactions

• The rest are Call Center

You have to be Social

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The publishing paradigm is not enough…

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The publishing paradigm is not enough

Message

Digital Mobile Social

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Multi Channel Automation

Message

Digital Mobile Social

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Company: Mobile Interactive Group Presented by: A B Person Date:

Presented to: www.migcan.com [email protected] Page

Thank you

David Glennie Chief Innovation Officer T: 07540 765 623 E: [email protected]

Page 21: Pbm mig david_glennie

Company: Mobile Interactive Group Presented by: A B Person Date:

Presented to: www.migcan.com [email protected] Page

Thank you

David Glennie Chief Innovation Officer T: 07540 765 623 E: [email protected]

Page 22: Pbm mig david_glennie

Company: Mobile Interactive Group Presented by: A B Person Date:

Presented to: www.migcan.com [email protected] Page

Thank you

David Glennie Chief Innovation Officer T: 07540 765 623 E: [email protected]