Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?

Why Is Open Source

The Smartest

Choice For Hybrid

Integration?

A webcast presented by IT Convergence

March 3rd, 2016

Why is Open Source the Smartest Choice for Hybrid Integration

© IT Convergence 2015 • All rights reserved2

How to Interact



Global Reach, Local Expertise

Chicago

Dallas

Reno

New York

Mexico DF

San José

Sao Paulo

Buenos Aires

BRAZIL

ARGENTINA

COSTA RICA

MEXICO

UNITED STATES

Shanghai

Hyderabad

INDIA

CHINA



On the Phone Host Xuan Liao

Marketing Associate

IT Convergence

Presenters Brian Crowley

Executive Director - Enterprise Architecture

IT Convergence

Bill Moorehouse

VP of Sales & Marketing

IT Convergence

Malaka Silva

Senior Principal Consultant

WSO2

© IT Convergence 2015 • All rights reserved

SIMPLIFY YOUR CLOUD INTEGRATION

Where Are You with

Cloud Integration?

Want to learn more?

Request Your Free Hybrid Integration

Assessment Now!

Respond to the

Poll Questions

Integration complexity

Benefits of Open Source

Introducing WSO2 Enterprise Service Bus

Case study: Salesforce.com & Oracle EBS Integration

Demo



Hybrid Environment: The New Norm

By 2016, large portion of organizations have adopted a type of cloud computing in one way or another, making a hybrid environment a widely

adopted model across most verticals.

69% of enterprises have either applications or infrastructure running in the cloud today.

The global SaaS market is projected to grow from $49B in 2015 to $67B in 2018.

In 2015, 24% of IT budgets was allocated to cloud solutions, with the highest percentage

being allocated to SaaS models.

Source: Forbes, Gartner, IDG

Challenges: Visibility Control Security Scalability



Hybrid Integration Complexity

Data governance

Semantic Data Mapping Differences

Costs

Real-time synchronization

Choice of Sync vs Async Processes

Scalability, Maintainability &

Troubleshooting

Customizations and Extensions

Security

Data Privacy and Regulatory Concerns

Authentication & Authorization



Integration Solution for Cloud- based Apps

Results:

Real-time integration

Automate & streamline process flows across ERP and Cloud AppsBenefits:

Eliminate or reduce redundant data entry

Single source of truth across all systems

Reliable data available for real time decision making

Solution: Unified Cloud/On-Premise Integration

Limited Functionality Integrations Toolkits Included With Applications

Cloud

Traditional Approach

Cloud Adapter/Connector based Approach

Service Consistency

Governance

Service Integration

Choice of Integration platform





Demo




Open source is playing a critical role in fueling the development of next

generation.

What is Open Source Software that is free and available for download with its source code made available with a license

in which the copyright holder provides the rights to study, change, and distribute the software to

anyone and for any purpose.

What are the benefits of Open Source?

AffordabilityFreedom &

Customizability Quality, Security & Transparency

Agile community support

Interoperability FlexibilityTry before you

buy

Open source users claim:

68% lower cost and improved efficiency 63% have leveraged it for Cloud/Virtualization 68% of growth

Source: 2014 Future of Open Source Survey Results





Demo



Introducing WSO2



WSO2 Integration Platform



Integration and APIs - The Close Cousins



WSO2 Enterprise Service Bus

A lightweight, high performance ESB

Feature rich and standards

compliant

SOAP and WS-* standards

REST support

Domain specific protocol support

(eg: FIX, HL7)

User friendly and highly extensible

100% free and open source with

commercial support

Connect anything to anything

Transports: HTTP, JMS, AMQP, VFS

FTP, POP, IMAP, FIX, and more

Formats and Protocols: JSON, XML,

SOAP, EDI, HL7, Binary formats,

CORBA/IIOP

Legacy adapters: SAP, IBM, Oracle

(ITC’s custom extension) and more

Cloud adapters: SFDC, Google, Twitter,

JIRA, Twilio and more



Connectors

A connector is a ready made and convenient tool to

reach publicly available web API’s.

‘Cloud to Cloud’ and ‘Cloud to Enterprise’ Integration

Over 150 connectors available, every connector is self-

contained and independent from ESB code



Tooling Support for WSO2 ESB

What’s next:

WSO2 ESB 5.0

Mediation

Debugger

Better Statistics

Message

Tracer

Websockets

Data Mapper




Case study: Salesforce.com & Oracle EBS

Integration

Demo



Customer WS02 Use Case – Oracle EBS / Salesforce Integration

Customer is a California-based jewelry store with 20 retail

locations who specializes in engagement rings

ITC Convergence hosts and maintains customers IT Infrastructure




Requirements

Complete integration of Customers in Oracle EBS, Custom POS

Application and Salesforce

Customers can be created in Oracle EBS, Custom POS Application or

Salesforce

Customer data will be maintained in Oracle EBS, Custom POS

Application and Salesforce, and must be kept in sync

Customer inter-relationships (couples) must be maintained and tracked

Opportunities in Salesforce must be closed when purchase transaction

occurs in Oracle EBS

Purchase history in Oracle EBS must be visible from Salesforce

Products maintained in Oracle EBS must be visible from Salesforce




Requirements

Establish an agile SOA Framework using standard SOA best practices to

accommodate future integrations

Supplier Portal Integrations

Web eCommerce Integration

Oracle EBS Order Management and TCA integrations

Enhanced Salesforce Integrations

Host and Manage the WS02 implementation




Challenges

Customer Low Budget – High Quality Expectations

Changing Requirements / Scope

Complex Integration of Customer Data

Hybrid Customer Model (Custom / Standard TCA) in Oracle EBS

Oracle Customer Model does not map easily to Sales Force Customer Model

Oracle EBS is the source of truth for customer data, however customers are maintained in both

Oracle EBS and Salesforce Requires bi-directional synchronization

Synchronization must be Real-Time



Integration tools we evaluated




• Marketing is missing

customer history

• Service is missing install

base/serial number

• Sales is missing 360

degree view of customer

(orders, invoice, credit,

payment AR aging)

• Interface cost complexity

is huge

• 1 to 2 headcount to

manage it

• Additional charges to

salesforce

• Duplicate data and process

• High Cost

• Separated Data

• Two or More Reporting

Solutions

Missing

• Pipeline/Forecasting

• Service

• Marketing elements

Oracle 12.1.3

Customer Data

Sales Data

Inventory Data

Order and sales data

Missing

• Installbase

• Order history

Customer

Sales Data

Pipeline,

Forecasting, etc

May have Service

Quoting (multiple

price list and

inventory

management)

Cloud Application

Cre

ate

Ord

er

Up

date

Op

po

rtu

nit

y

Up

date

d

Acco

un

t

New

Cu

sto

mer

Business

Users

Sales

Reps

Customer

Master

Accounts Opportunity

Order

Management

Demo

Business

Users

Business Scenario



SFDC to Oracle EBS Integrations

Update CustomerOracle RSS/Oracle EBS

Couples

Create Order

Customer

Customer

Contact

Account

Order

Opportunity

Products

Order

Transaction Lines

Transactions

Products

Invoice

Opportunity

1, 2

3, 4

5, 6

7, 8

9, 10

11, 12

Products

Couples

Customer

Create Customer

Update Products

Address/Phones/

Emails

Update Address

Create Address

Update Couple

Create Couple

13 Create CSF

14

15



Customer WS02 Use Case Component Architecture – Oracle EBS /

Salesforce Integration

Oracle DB

Outbound

MessagingF5

Custom UI

SFDC

Connector

ESB

SFDC UI

Governance

Registry

Governance

RegistryDSS



Customer WS02 Use Case Data Flow – Salesforce to Oracle EBS

Oracle DB

DSSOutbound

Messaging F5SFDC UI

Contact

UNI_CUSTOMERS

UNI_PHONES

Starting Point:

Guest converted into Contact

SFDC

Connector

ESB

Account Contact

Finishing Point:

Account and Contact External Ids Updated



Customer WS02 Use Case Data Flow – Oracle EBS to Salesforce

Oracle DB

SFDC

Connector

ESB

DSS

Starting Point

UNI_CUSTOMERS

UNI_PHONES

UNI_ADDRESSES

Addresses

Account

Contact

Custom UI

Cloud computing in the 21st century

Integration complexity in real world business scenarios

Solutions to simplify cloud integration


Demo



Demo



Key Considerations When Defining The Integration Strategy

Sustainability (future proofing)

Complexity

Pricing

Security / control

Faster time to market

© IT Convergence 2015 • All rights reserved

SIMPLIFY YOUR CLOUD INTEGRATION

Where Are You with

Cloud Integration?

Want to learn more?

Request Your Free Hybrid Integration

Assessment Now!

Respond to the

Poll Questions



How to Interact



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Partner Webinar: Why Is Open Source the Smartest Choice for Hybrid Integration?