Pan terra presentation, why customers should choose panterra presentation, 8 14

Why Should You Choose PanTerra?Sept 2014

UNIFIED CLOUD SERVICE PROVIDER

Unified Cloud Services at the speed of NOW!

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Why Select PanTerra Networks?

PanTerra Networks ConfidentialSept 2014

$$$SUPERIOR CUSTOMER

SERVICE

ULTRA-RELIABLE SERVICE

FUTUREPROOF CLOUD

FEATURE DIFFERENTIATION

PanTerra Networks

2010-2012

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Feature Differentiation



SERVICE


FUTUREPROOF CLOUD


4

Most Comprehensive Unified Cloud Services in the Industry


SmartBox – File Sharing that CommunicatesShare, Communicate, Collaborate Together - Seamlessly

Details

Uniform Back-End ServicesAdmin, Billing, Reporting, Analytics, Security, Monitoring

Consistent Ultra-High Service Attributes99.999% Reliability, Availability, Scalability, Security, QoS, SLA, Support

Fully Managed End-to-End SolutionManaged Service, Installed Bandwidth, Installation, Provisioning, Equipment

Unified CommunicationsAudio/Video Calling

Multi-Media ConferencingSecure IM

Real-Time PresenceDigital FaxingWeb MeetingCall CenterMobile App

Content ManagementUnlimited Secure Cloud Storage

Universal SharingMultiple Share Privileges

Sub-Folder SharingLocal Sync

MFA/EncryptionOutlook/Office/SSO Interoperability

Mobile App

PanTerra Networks Confidential

5

WorldSmart - Unified Cloud Services

Sept 2014

Unifying Features• Unified Command Center• Real-Time Presence• Administration• Multi-Location

Business Voice Services• Unlimited Virtual PBX• Intelligent Call Routing• Personal Conferencing• Computer Telephony (ACE)• Call Recording• MobileCall

Collaboration Services• ConnectMe HD Video Conferencing• Full Featured Web Meeting• Audio Conferencing• 1 Click Desktop Sharing• Remote Desktop Access

Interoperability Features• Salesforce.com Call Adapter• Full Outlook Integration• Analog Phone Support

Call Center Services• Unlimited Virtual Call Center• Supervisory Modes• Call Back & Grab Caller• Live-Monitor• Call Recording• Detailed Reports

Messaging Services• Full Featured Hosted Email• Secure IM/Text Messaging• Voice Transcription• Personal Fax to Email• MobileMessage

Unified Mobility• Android/iOS Mobile UCC App• Full Softphone• Multiple Mobile UCC Instances• MobileCall Integration• Extension/PSTN Calling• Secure IM with Real-time

Presence• Visual VoiceMail• WS/Outlook Contact Sync

Cloud Storage• Business-class Cloud

Storage + File Sharing• User + Communications

Content in Same Cloud• Sub-Folder Sharing• Independent Device Sync• Android/iOS Apps• ConnectMe UC Integration


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SmartBox – File Sharing that Communicates

Sept 2014

Simple Secure Cloud File Sharing with Built-In Real-Time CommunicationsShare, Communicate and Collaborate Seamlessly


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SmartBox - Built-In UC Features

Sept 2014

Share Users Shown in Real-Time

• Real-time presence• Instantly connect (Call,

IM, SMS, Video, Deskshare)

• Ad hoc or scheduled meetings

• Outlook/WS contact sync

Communication Slider Built-In

User + UC Content

• UC content in system folder

• “live” UC content

• Accessible anywhere

• Easily shareable


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WorldSmart ConnectMeSM HD Unified Video Conferencing

Sept 2014

Fully integrated 1 click HD video conferencing

One to One or Group Conferencing

100% Browser-based. No client software!

Built on Leading Edge Technology - WebRTC

Simultaneous desktop display!

Advanced business features: unlimited users, encrypted, cloud recording, telepresence mode, moderator controls

Integrated into SmartBox

Complete Mobile Sync and Share with Built-In Communications Desktop share capability Local sync

Make/Receive Audio/Video Calls Over Wi-fi or Cellular Data PSTN or PBX ext. calls

Real-Time Presence Secure Business-class IM MobileCall Integration Visual Voice Mail Full WS/Outlook/Phone Contact

Management Enhanced Security

Multiple Active Device Manager Multi-factor Authentication

Mobile SmartBox-UCCShare, Communicate, Collaborate – One App

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FutureProof Cloud



SERVICE


FUTUREPROOF CLOUD


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Technology + Service Provider = FutureProof Infrastructure Faster access to new technologies Faster deployment of new services Better “preventative” maintenance

More Responsive to Customer Feedback

Elimination of Costly Obsolescence More Innovation Faster You can Focus on Your Core

Business, Not Your Infrastructure!

Technology and Service Provider


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Ultra-Reliable Delivery of Service



SERVICE


FUTUREPROOF CLOUD


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PanTerra Executives come from Carrier Class Telecom Companies (i.e. AT&T, Bell Laboratories)

Vision: Build Next Generation World Class Telecom Company

PanTerra Infused with Bell Labs DNA: How to architect ultra reliable cloud services How to test and deploy ultra reliable software How to monitor and maintain ultra reliable networks Ultra reliable processes, methodology, design

PanTerra Ultra Reliable Service Philosophy


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Technology + Service Provider Means Ultra Reliable Service!


Customer

ServiceProvider

TechnologyProvider

(Broadsoft/Metaswitch/

Cisco/Microsoft)

Problem!

SubmitTrouble Ticket

Put inSupport Queue

Resolution TimeMeasured in

SECONDS/MINUTES!

Service &TechnologyProvider

Problem!

Dedicated EventResolution Team

Resolution TimeMeasured in

HOURS/DAYS!

The PanTerra Difference!

Customer

Competitors


99.999% Ultra-Reliable Proven Operations

Sept 2014

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Multi-Carrier Cloud Infrastructure Systems / Power / Carrier Diversity Maintaining 99.999% Availability On-Demand Horizontal Scalability Extensive Monitoring, Tracking,

Maintenance, Reporting Automated Provisioning, Porting,

Configuration, Installation 1,000’s of Businesses Depend

on PanTerra!

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Superior Customer Service



SERVICE


FUTUREPROOF CLOUD


17


“30 sec” Instant Support 24/7/365

Voice/Video/IM/Email/Fax/ Deskshare Support

LNP and Provisioning Assistance

Direct Access to Tier 3 Support “We Own The Problem”

Philosophy Incremental Training Available

World-Class Customer Support

Sept 2014

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Improve Your Top Line!



SERVICE


FUTUREPROOF CLOUD


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Improved responsivenessmeans winning more deals

Content + Communicationswith mobility makes sales peoplemore productive in the field

Sharing information and communicating with customers removes “sales friction”!

Share, Communicate, Collaborate with Mobility => HIGHER REVENUE!

PanTerra’s Cloud Infrastructure Can Impact Your Top Line Revenue and Bottom Line Expenses!

Sept 2014

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Partnering with PanTerra = Success!



SERVICE


FUTUREPROOF CLOUD


PanTerra Networks

2010-2012

Unified Cloud Services… at the speed of NOW!Sept 2014

Thank You

www.panterranetworks.com

Arthur ChangCEOPanTerra [email protected]