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Copyright © 2014 Oracle Corporation. All Rights Reserved. Track and Monitor Oracle Cloud Services— It Can’t Be Easier Cloud Portal

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Page 1: Oracle cloud portal

Copyright © 2014 Oracle Corporation. All Rights Reserved.

Track and Monitor Oracle Cloud Services—It Can’t Be Easier

Cloud Portal

Page 2: Oracle cloud portal

1

Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring ServicesMonitoring Services

My Services• Is an administrative view typically used

by individual administrators of activated Oracle Cloud services

• Lets you monitor and operate all active services within a single user realm or identity domain

• Lets you perform all operating tasks after your services are activated

Service Monitoring Benefits• Monitor and administer all of your

Oracle Cloud services from within a single, easy-to-use web interface

• Gain insight into your service usage and performance in real time

• Review your service status history

With the My Account and My Services views, you get context-driven access to content that lets business and administrative users monitor and manage their Oracle Cloud services.

My Account• Is a business-oriented view typically

used by your Oracle Cloud account administrators

• Lets you monitor the status of services for an entire account, across multiple data centers and user realms or identity domains

• Displays information about active, expired, and pending services

Oracle Cloud has a single, consolidated interface that lets you quickly view the status of Oracle Cloud Services. The portal offers role-based access and caters to both business and operational needs of your Oracle Cloud ecosystem.

Monitoring Oracle Cloud Services

Page 3: Oracle cloud portal

2

Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Monitoring Status details page for that service, with the Overview tile in focus. You can click the other available tiles to view more information about the service.

You use My Account to view the current and historical status information, monitor services and their uptime, and view the current and historical usage metrics for your Oracle Cloud services.

My Account lets you activate trial and paid subscriptions, extend trial subscriptions for eligible services, monitor services across multiple data centers and user realms, review order details, contract, and history at any time, edit account administrator privileges for a service, access orders to change subscription levels based on your utilization and business needs.

My Account gives easy access to your service details. After signing in to My Account, navigate to the appropriate page —Dashboard, Applications, or Platform Services—to view the service listing. Click the relevant service name link to open the

As an account administrator, you are responsible for monitoring the status of your services.

Monitoring the Status of Oracle Cloud Services

Page 4: Oracle cloud portal

3

Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Administering Services

Click the relevant service name link to open the details page for that service.

My Services lets you monitor and manage the health of your assigned services within a single realm of users and manage service associations, users and roles.

In addition, by using My Services, you can lock and unlock services, monitor service metrics, access service-specific consoles, and retrieve terminated service archives within 60 days after termination.

In My Services, the details page for a service displays status, uptime, and utilization data; lets you complete administration tasks, such as locking a service or associating services; and provides links to the service console, the service instance, and the Oracle store.

The service details page can be accessed easily from My Services. The Dashboard, Applications, or Platform Services page of My Services displays the service listing.

As a service administrator, you are responsible for administering activated services.

Viewing Service Status, Uptime, and Utilization

Page 5: Oracle cloud portal

4

Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Viewing Status Summary of Services

In the Dashboard tab:

• The calendar shows whether a service was up, down, or not yet active for each day in the 14-day period.

• The Uptime column shows the percentage of time that the service was up and running during the 14-day period.

• The uptime percentage for a day is displayed when you place your mouse cursor on that day in the calendar.

• The Outages field displays the total number of outages that occurred.

You can click a service name to view historical status details for that service.

You can view the status and health of all of your active cloud services.

Use the Dashboard tab of My Account or My Services to get a 14-day status summary of all your active services.

Viewing the Status Summary of Active Services

Page 6: Oracle cloud portal

5

Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Monitoring Status and Percentage

You use Year View to show the percentage of time the service was up during each month of the current year.

If data is not displayed for a time period, then the data was not available, because the service wasn’t activated.

The system calculates the uptime percentage as the number of hours that the service has been up divided by 24 hours.

When you open the service details page for a service from My Account or My Services, the Overview page is in focus. The Overview page displays the current month and year, the percentage of time the service was up during the month, and the number of service outages that occurred.

You can use the Month View or the Year View controls to change your view of the status and uptime information for the service. You use Month View (default) to show the service status—before activation, service up, or service incident—for each day in the current month.

Monitoring the Status and Uptime Percentage

Page 7: Oracle cloud portal

6

Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Viewing Historical Usage Metrics

• Historical Usage: Displays all the usage data collected per day for the current service for the past 7 days. The system calculates and displays usage data based on the Coordinated Universal Time (UTC). The historical usage data is available in both My Services and My Account.

If a service is underutilized, consider deploying additional applications, additional users, additional customers, and so on (depending on the type of service).

If a service is overutilized, consider changing your subscription level, adding additional services instances, or clustering to improve load management.

In My Account, you can view only historical usage data. But, in My Services, you can view a snapshot of the latest usage and the historical usage data.

In the service details page, the Metrics page displays the usage data for the selected service for either the latest usage or the historical usage.

• Latest Usage: Displays a snapshot of the last set of metrics collected and when those metrics were collected. The latest usage data is available only in My Services.

You can monitor the utilization data to help you determine whether the service resource allocations are underutilized or overutilized.

Viewing Historical Usage Metrics for a Service

Page 8: Oracle cloud portal

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Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Locking and Unlocking Services In the service details page, you must click the Administration tile to display the Lock/Unlock Service

section that displays the current status of the service.

Here, you can lock or unlock the service. The system immediately sends your request to Oracle Cloud and updates the status.

The cloud status icon shows a padlock if the service is locked.

Using the Administration tile on the service details page of My Services, you can lock or unlock a service.

When you lock a service, your service users and developers can’t access the service or any deployed applications. However, administration interfaces are still accessible, so administrators can still perform operations for the locked service. For example, administrators can add users to or remove users from the service.

Lock and unlock requests may take time to process. You’ll receive an email when your request is complete.

Locking and Unlocking Services

Page 9: Oracle cloud portal

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Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Managing Service Associations

After you perform service association or disassociation, the system updates the Associated Services section with the current status, such as Pending association or Pending disassociation.

When the processing is complete, the system updates the information on the Associations tile and in the Associated Services section. In addition, Oracle Cloud sends you an email whenever the association for a service changes.

You can create an association between some services. Service association lets services communicate with each other. For example, you can associate an Oracle Java Cloud Service with an Oracle Database Cloud Service, so that your Java applications can read from and write to your database service.

Two services can be associated only if they are in the same identity domain.

You use the Associations tile in the service details page of My Services to associate or disassociate services.

Managing Service Associations

Page 10: Oracle cloud portal

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Get Started

Locking and Unlocking Services

Viewing Historical Usage Metrics

Monitoring Status and Percentage

Viewing Status Summary of Services

Administering Services

Managing Service Associations

Monitoring Status

Monitoring Services

Get Started

Watch Videos• Order a Trial Subscription

• Administer a Service

• Oracle Cloud Platform Services Overview

• Monitor Your Services

Attend Oracle Cloud EventsSee events.oracle.com and blogs.oracle.com/cloud for information about Oracle Cloud events.

Join the Community• Oracle Cloud Community: cloud.

oracle.com

• Oracle Cloud Computing Group

SubscribeOracle Cloud Portal is an one-stop window to learn about the available Oracle Cloud services, sign up for a free trial subscription, purchase one or more subscriptions to an Oracle Cloud service, and manage subscriptions.

For information about subscribing, see Trial and Paid Subscriptions for Oracle Cloud Services and visit the Oracle Cloud website at cloud.oracle.com.

Get Started

Page 11: Oracle cloud portal

Copyright © 2014 Oracle and/or its affiliates. Oracle is a registered trademark of Oracle and/or its affiliates. All rights reserved. Other names may be registered trademarks of their respective owners. Oracle disclaims any warranties or representations as to the accuracy or completeness of this recording, demonstration, and/or written materials (the “Materials”). The Materials are provided “as is” without any warranty of any kind, either express or implied, including without limitation warranties or merchantability, fitness for a particular purpose, and non-infringement.

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