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Providing actionable business intelligence across the enterprise to enable informed decision-making and streamlined business processes is an obtainable goal. Team members from Oracle and KPI Partners presented this virtual event that helps provide the basic foundation and understanding you need in order to know where to start, how to select trusted advisors, how to form your team, how to set user expectations, and what pitfalls to avoid. Guests Simon Miller and William Hutchinson have recently authored a new book within the Oracle Press series titled 'Oracle Business Intelligence Applications: Deliver Value Through Rapid Implementations'. Their book serves as a guide to anyone who has been touched by an Oracle BI Applications purchase and implementation, including CXOs, business managers, functional end users, implementers, IT support, and data warehouse professionals. With over 25 years of experience, Simon and Will can help provide perspective into several areas: -Why you would consider purchasing a pre-built analytic application? -The challenges and risks of building a data warehouse from scratch -Are Oracle BI Applications applicable for your needs? -What should you be aware of when implementing? -How can you extend and make a pre-built BI application your own? -How can Exalytics help with a deployments? -Understanding of the different technical components of Oracle BI Applications -What does Oracle's out-of-the-box BI application include in terms of content? Those who joined us had the opportunity to see Oracle BI Applications through the eyes of two tenured individuals who have built their careers around explaining what the BI Applications are and how they can help an organization. Guests: Simon Miller is a Master Principal Sales Consultant at Oracle, specializing in Oracle’s prebuilt BI Applications. Over the past 15 years he has worked exclusively in the BI Technology, Architecture, and Analytics space across North America and parts of Europe. Simon was originally trained on what is now Oracle’s prebuilt BI Applications in April 2002. He is responsible for working with one of Oracle’s largest customers, supporting both evaluations and implementations of Oracle BI Applications. William Hutchinson is a Master Principal Sales Consultant at Oracle, specializing in Oracle’s BI tools and applications. He has worked in business intelligence and data warehousing for more than 25 years. Will started building data warehouses in 1986, working at Informatica and Siebel, before coming to Oracle as part of the Siebel acquisition. Sid Goel, Partner and BI Architect, KPI Partners Sid is responsible for the overall technology direction, strategy, and methodology development of KPI Partners operations. He has over ten years of experience strategizing and developing innovative Business Intelligence and CRM solutions.
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© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Apps: Delivering Value Through Rapid Implementations
Simon Miller and Will HutchinsonMaster Principal Sales Consultants
October 23, 2013
Hosted By
Agenda
• Introduction• Foundation• Setting User Expectations• Building Your Team• Using a Trusted Advisor• Our Book• Conclusion and Q&A
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Simon Miller Will Hutchinson
Why should you care?
• As Oracle moves to Fusion, BI Apps will become more integrated
• We can help increase user adoption & identify new needs
• If implemented correctly, BI Apps can change how organizations view and solve problems
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
FoundationOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Role Based Dashboards Analytic Workflow Guided Navigation Security / Visibility Alerts & Proactive Delivery
Logical to Physical Abstraction Layer Calculations and Metrics Definition Visibility & Personalization Dynamic SQL Generation
Highly Parallel Multistage and Customizable Deployment Modularity
Abstracted Data Model Conformed Dimensions Heterogeneous Database support Database specific indexing
Oracle BI Applications ArchitectureA
dm
inis
trat
ion
Met
adat
a
Oracle BI Presentation Services
Dashboards by Role
Reports, Analysis / Analytic Workflows
Metrics / KPIs
Logical Model / Subject Areas
Physical Map
Oracle BI Server
Direct Access to Source Data
Data Warehouse /Data Model
ETL
Load Process
Staging Area
Extraction Process
DA
C
Federated Data Sources
SiebelOracle JDE PSFT EDW
Other
ORACLE BUSINESS INTELLIGENCE FOUNDATION
AND OTHER OPERATIONAL AND ANALYTIC SOURCES
SOURCE ADAPTERS:
SALES
• Pipeline Analysis• Forecast Accuracy• Up-sell/Cross-sell• Cycle Times• Lead Conversion• Sales Team
Effectiveness
MARKETING
• Campaign Effectiveness
• Customer Insight• Product Propensity• Market Basket
Analysis• Campaign ROI
SERVICE & CONTACT CENTER
• Service Effectiveness
• Customer Satisfaction
• Resolution Rates• Service Rep
Efficiency• Service Cost• Service Trends
PRICE
• Price Segments• Price Waterfall
Analysis• Deal Life Cycle• Deal Desk
Analysis • Product Pricing
Performance
LOYALTY
• Member Demographics
• Membership Trends
• Promotion Cost• Promotion
Effectiveness• Points Analysis
FINANCIALS
• General Ledger• Accounts
Receivable• Accounts Payable• Cash Flow• Profitability• Expense
Management
PROCUREMENT & SPEND
• Direct & Indirect Spend
• Buyer Productivity• Contract
Compliance• Supplier Perf.• Purch. Cycle Time• Employee Expense• Spend
Classification
SUPPLY CHAIN & ORDER MGMT
• Revenue & Backlog
• Inventory Analysis• Fulfillment Status• Customer Status• Order Cycle Time• BOM Analysis
PROJECTS
• Project Funding and Budget
• Product Cost• Project Revenue• Project Billing• Project Profitability
HUMAN RESOURCES
• Employee Productivity
• Compensation• Talent
Management• Recruiting Analysis• Learning Analysis• Workforce Profile
MANUFACTURING
• Plan to Produce• Work Orders• Inventory and WIP• Quality• Resource Usage• Bill of Material• Costing • Kanban
ENTERPRISE ASSET
MANAGEMENT
• Maintenance History
• Maintenance Costing
• Asset Genealogy• Breakdown &
Preventive • Quality• Inventory
BI Applications 7.9.6.4Rapid Performance Insight
SETTING USER EXPECTATIONS
Oracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Setting User Expectations
BI Applications won’t give them everything they want…
• But they will get more in less time than with a custom solution
• It incorporates best practice metrics, not just what they use now
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Setting User Expectations
Focus on the metrics, not on the reports.…
• Reports are relatively easy to build, metrics less so
• However, if you do not collect the raw material for a metric, Oracle BI Applications can’t generate key performance indicators by magic
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
BUILDING YOUR TEAMOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
People who want to buy and extend, not build.
• Your and your SI’s interests have to be aligned
• Enough of your people to have good knowledge transfer
• People comfortable with iterative development
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
People who understand what’s in the package.
• Some of it is subtle. Take time to understand it.
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
Enough governance to supervise, but not enough to slow you down.
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
USING A TRUSTED ADVISOR
Oracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Using A Trusted Advisor
Pick an experienced systems implementer that specializes in Oracle BI Applications…
• They understand all facets of the product
• You know your business
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Using A Trusted Advisor
Recognize that BI Applications will, if done right, can cut 70% off implementation services.
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
OUR BOOKOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
For whom did we write it?
Systems integrators • Implement it right the first time. • Gain knowledge to position BI Apps correctly
Customers• Give them ideas of where and how to expand• To drive understanding of why to buy and not build• To frame the build v. buy and TCO debates
Analysts and pundits. • We need less misinformation.• To foster deeper and more intelligent discussion
Oracle sales teams, both inside and outside BI• Help people identify more types of needs• Help people position BI Applications better• Clarify positioning between “overlapping” products
Oracle developers who want to know how people use their products
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
What will you learn?
• Why people consider purchasing a prebuilt BI application
• The challenges and risks of building a data warehouse from scratch
• Whether Oracle BI Applications are applicable for your needs
• What to be aware of when implementing
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
What else will you learn?
• How to extend and make the implementation your own
• How Exalytics can help
• A technical view of the different components
• An overview of the out of the box content
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Read this as a reference book, not end-to-end
• New to BI?... Start with the ‘Forward’
• Otherwise, start with the ‘Contents’ and ‘Introduction’
• Pick topics that apply to what you do today
• Bookmark and text mark liberally• Read a section that looks
interesting, even if you don’t need it immediately
• Let us know what you think
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
For example
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Grab a copy…
• Send us feedback• Write a review• Write a blog• Tweet: @OraclePress
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
www.KPIPartners.com/Books
Q & aOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
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