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Neeracha Taychakhoonavudh Senior Vice President Partner Programs & Marketing [email protected] @ntaychak

Opening Remarks at the NYC Partner Forum 2014

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Opening Remarks with Neeracha Taychakhoonavudh at the Partner Forum in New York City on November 18, 2014.

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Page 1: Opening Remarks at the NYC Partner Forum 2014

Neeracha Taychakhoonavudh Senior Vice President Partner Programs & Marketing [email protected] @ntaychak

Page 2: Opening Remarks at the NYC Partner Forum 2014

Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal quarter. This document and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: Opening Remarks at the NYC Partner Forum 2014

Today’s Agenda

TIME SESSION

9:30 Opening Remarks 10:00 Unleash Innovation with the Customer Success Platform 11:00 BREAK 11:15 Salesforce Marketing Cloud: Creating 1:1 Journeys 12:00 LUNCH 1:00 Breakout Session #1

3:00 BREAK

3:15 Breakout Session #2

3:45 Breakout Session #3

4:45 Closing Remarks 5:30 Networking Reception at Vermilion

Page 4: Opening Remarks at the NYC Partner Forum 2014

Salesforce Partner Program

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accordingly Grow a thriving business with Salesforce

Innovate with leading cloud technology

Connect win more business together

Page 5: Opening Remarks at the NYC Partner Forum 2014

65 YoY %

42 YoY %

ISV Orders

FY11 FY15 FY14 FY13 FY12

ISV Revenue

FY11 FY15 FY14 FY13 FY12

60 YoY %

New ISVs

FY11 FY15 FY14 FY13 FY12

Your Business is Booming AppExchange Partners

Page 6: Opening Remarks at the NYC Partner Forum 2014

82 YoY %

Your Business is Booming Consulting Partners

FY11 FY15 FY14 FY13 FY12

Joint Sales

68 % Certified Consultants

FY11 FY15 FY14 FY13 FY12

Page 7: Opening Remarks at the NYC Partner Forum 2014

Welcome to the Connected Partner Ecosystem!

Consultants

Salesforce Software Vendors

Service Providers

Digital Agencies Resellers

Page 8: Opening Remarks at the NYC Partner Forum 2014

One Unified Program NEW

Page 9: Opening Remarks at the NYC Partner Forum 2014

Collaborate Together in a New Partner Community

Collaborate with Every Partner Manage your Partner Business Grow with Online Learning

JOIN NOW: partners.salesforce.com

Page 10: Opening Remarks at the NYC Partner Forum 2014

The Partner Program is Geared for Growth

Engagement

Operational Excellence

Differentiation

Sales Alignment

Enablement

Page 11: Opening Remarks at the NYC Partner Forum 2014

A New Partner Sales Aid to Align with Salesforce

Sell like Salesforce First call decks Campaign messaging Salesforce video library

http://p.force.com/psa

Page 12: Opening Remarks at the NYC Partner Forum 2014

Alliances & Channels Team

Page 13: Opening Remarks at the NYC Partner Forum 2014

Introducing the Big East Go-To-Market

Team