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What’s Next: The ‘Linked Content Economy’ Tom Tague Thomson Reuters

OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

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@TomTague, OpenCalais initiative lead from Thomson Reuters provided an overview of how automated metatagging can help publishers compete.

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Page 1: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

What’s Next: The ‘Linked Content Economy’

Tom TagueThomson Reuters

Page 2: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Agenda1. Intro

2. Organizing your content to drive value

3. OpenCalais / Live Demo

4. I Tagged My Content… Now What?

5. Four Ways to Compete: Real World Examples

6. Why Thomson Reuters cares

Page 3: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Organizing Your Content is the First StepToday:

• Your economics don’t support metadata creation

• The value of your metadata is high

• The value of your aggregated metadatais extremely highSe

cond

s

Year

s

Seconds

Years

Status Updates, Tweets

New Gen

News

Legacy News

Scient. Pubs

Great Novels

Latency

Shel

f Life

Page 4: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

How do we get there? • Use semantic technology to “translate” written

content into something computers can read: metadata– 5th grade English class: break content down into its core

elements: the entities, facts and events it contains.

• Use the metadata to make meaningful connections between people, places, companies, etc. in related stories – both your own and those of other publishers

• Use the metadata to enhance your content with relevant data sets, information and media assets out on the open Web

Page 5: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

A No Cost Solution: OpenCalais

• A Thomson Reuters initiative to connect all the world’s business-relevant content.

• A free service that brings new efficiencies and productivity to publishers and content curators.

• The fastest, easiest way to categorize your content, and tag the entities, facts and events therein.

Page 6: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Semantic Tech 101: Metadata Generation1. You feed your stories into an

extraction engine

2. It categorizes the stories; finds the people, places, companies, facts and events, and then returns that metadata to you

3. Along with the metadata, it returns links to free data on the open Web (i.e. Wikipedia, CIA World Fact book, IMDB, etc.)

4. You use the metadata to streamline content ops, enhance your content, create topic hubs on the fly, improve search, etc.

Page 7: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Live demo

The OpenCalais Viewer

http://viewer.opencalais.com

Page 8: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

I Tagged My Content… Now What?

Use your metadata to:

• Get Efficient

• Get Engaged

• Get Smart

• Get Specialized

Page 9: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Get Efficient – Cut Costs

• Streamline content ops to drive editorial productivity

• Automatically categorize content with both IPTC news codes & ‘social tags’ that use everyday terms

• Automatically tag the people, places, companies, facts & events in content

• Automatically integrate archived materials

Page 10: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Get Engaged – Add Value to the Experience

• Improve search & navigation to make it easy for readers to find what they want.

• Automatically populate recommendation widgets & related stories sidebars

• Automatically create ‘topic hubs’ on trending issues & breaking news

• Automatically integrate relevant data, related media, information from Wikipedia entries, etc.

Page 11: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Using OpenCalais to:

• Aggregate & organize content in new ways.

• Automatically produce topic-based sites.

• Improve search functionality.

• Generate better content recommendations.

• Publish product reviews, news articles & blog posts for programmatic use on the open Web

Case Study: Content Ops & Topic Hubs

Page 12: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Get Smart – Improve Distribution & Advertising

• Optimize search engine ranking through better SEO.

• Inform advertising placement and drive click-through

• Improve syndication to search engines, news aggregators, ‘recommended reading’ apps., etc.

Page 13: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Using OpenCalais to• Improve ad placement, connecting partners & advertisers

with relevant, quality content.

• Achieve deeper classification & categorization within its library of 1.7 million pieces of content.

• Assign the right story to the right writer at the right time, based on expertise, breaking trends, what’s hot, etc.

Case Study: Optimizing Ad Placement

Page 14: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Get Specialized – Pick a Niche and Own it.

• Triage content based on local relevance & impact

• Triage content based on preferences or behaviors

• Triage content based on topic, industry, special interests, perspective, etc.

Page 15: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Using OpenCalais to:

• Produce regional microsites that ‘super-serve’communities with relevant news (Chicago, LA, etc.).

• Perform content ‘triage,’ routing the right story to the right section & the right readers.

• Automate content ops & drive editorial productivity.

Case Study: Localization

Page 16: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Case Study: Do it all

Using OpenPublish, a semantically enabled CMS to:

• Contain costs: Streamline content operations & increase editorial productivity

• Increase Engagement: Offering faceted search, recommended reading sidebars and more

• Improve distribution: optimize search engine placement with more accurate, complete metatagging

• Innovate: intelligently “mashup” content to create new products, repurpose content for display in new ways

Page 17: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Related Articles, More from this Author, etc.

Page 18: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Coming soon to TNR: Topic Hubs

Page 19: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Why Thomson Reuters Cares

• Its mission is to connect all the world’s business-relevant content to provide professionals with ‘intelligent information.’

• The days of survivingas a ‘walled garden’ of content are over.

• ‘Crowdsourcing’ Q&A creates faster, better,stronger software.

Page 20: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

Also… it’s a good thing: Investigative journalism

FOIA:Con-tracts

Calais Web Service

Company:PersonFamilyRelation

News Calais Web Service

Company:ContractCompany:Affiliation

Big Fuzzy Graph

DocumentCloud – Open Access to Source Materials• Started by reporters from The New York Times and ProPublica

• Two dozen publishers and industry assoc. contributing materials

• Beta by the end of the year

Page 21: OpenCalais @ UC Berkeley Media Technology Summit 9/29/09

QUESTIONS?

[email protected]

www.opencalais.com

viewer.opencalais.com