Open Source Intranets Driving Digital Workplace Collaboration

CIGNEX Datamatics Confidential www.cignex.com

Dis-engagement Cures: Intranet Re.Fresh Date: 4/9/2015, 2:00 PM

Name: Vikram Samant

Title: EVP – Open Source Solutions

Email: [email protected]


Agenda

Explosive Engagement Dis-engagement & Digital Footprint

Intranet Re.Fresh

2


Explosive Engagement

3

CIGNEX Datamatics Confidential www.cignex.com 4

Consumerization of IT in the Enterprise (CITE)

CITE improves business agility

Next 12-18 months, CITE will have positive

impact on user satisfaction, productivity &

process efficiency

Employees prefer cloud tools

90% of employees use consumer services like

Skype, LinkedIn while 79% use file sharing or

collaboration tools

IoT = Business Decisions

Nearly half of the enterprises are planning to

use IoT to make business decisions

Proliferation of Personal Devices

82% of organizations have created policies

on corporate data sharing, invested in MDM

& secure file sharing services

Source: IDG Enterprise Consumerization of IT in the Enterprise Study 2014


Explosive Engagement Enablers

Telephone

Mobile Phone

iPhone Text

Message Facebook Twitter

Instagram Skype FaceTime WhatsApp

????

So Easy A Caveman Can Use It

Make it Run Like The Wind

Fatal Attraction

5


Top Drivers of Digital Engagement in Daily Life - WhatsApp

Simplicity, Mobile First and Social Sharing Drive Successful Engagement

• Visual Engagement

• Sharing

• One-to-One & One-to-Many

• Mobile first

• Simplicity

• Cross platform

Source: cnet.com



Fatal Attraction


Top Drivers of Digital Engagement in Daily Life - Instagram

Mobile, Intuitive, Social Interface with High Speed Sharing

• Mobile photo sharing

• Simple interface

• Speed

• Social Media Integration

Source: drodlife.com



Fatal Attraction


Reloaded

Connected Apps, Auto Engage, Connected People

A mashup: WhatsGramFaceChatFlipTimeBoard

Necessity

Current State

Looking Good

Tomorrow

Hooked

Reloaded


Dis-Engagement & Digital Footprint


The Workplace Divide

Traditionalist: born prior to 1946(64 years or older)

Baby Boomers: 1946-1964 (age 46-63)

Gen X: 1965-1979 (age 31-45)

Gen Y / Millenials: 1980-2000 (age 10-30)

Post Millenials / Gen 2020: 2001-present (under age 9)

Baby Boomers & Gen Xers: Lowest level of engagement

> 88% of the workforce

Traditionalists & Millenials: Highest level of engagement

< 12% of the workforce

Contextualize & Personalize


Focused on Outputs

Use Any Device

Work Anywhere

Work Anytime Work 9 to 5

Work in Corporate Office

Use Company

Equipment

Focused on Inputs

Create Your Own Ladder Climb the Corporate

Ladder

11

The Workplace Complexity

Drivers of Change Diverse Demographics | Dispersed Work force | Information Deluge | Compliance | Velocity of Change | BYOD

Traditionalists Millenials


Users Corporates

Close the Gap: Engagement is a 2 way Street

Show me what I want to see

Make me want to get to the site

I need to have my own connects

Keep it simple

Keep it intuitive

Need to show more than just what you want

You should get to the site, no matter what

The entire organization is connected

There s a lot that we need to show

You need to know where to look


Intranet Re.Fresh

13


The CIGNEX Way

TECHNOLOGY

Make the content find you

Co-relate Interaction To Engagement Hierarchy

Search & Retrieve – Ultra Hi-tech

Measuring Engagement

Predicting Dis-Engagement

The Digital Foot Print

DESIGN


Creating the Digital Experience

Build The Intranet of People

Socializing the

workplace

Intuitive

Self Learning

Context based

Personalization

Engagement

Footprint

Internal & External Content

Hooked

Enjoy the

Experience


Users

NLP Search

based feed

Cognitive Knowledge

Management &

Workflows

Idea Lifecycle

Management

Events

Management

Social

collaboration

Engagement

Analytics

360 Engagement

Instant Connect


Content Targeting (Audience Targeting)

Facebook

Rules

Age, Gender,

Role Location, OS,

Device

Visited

Content, Pages

Viewed

User Behavior

User

Attributes

Session

Attributes

Social Rules


Gamification Reloaded

Do you remember the Game or the Content?

Sour e: Ray Wang’s log

Intrigue

Challenge

Community Status

Reward

Engagement

Factors Recognition

Gamification Playification


C)GNEX s Digital Experience


The Digital Footprint


Getting Connected


Device Ready


Digital Employee Engagement Platform DEEP™

Create, Communicate, Connect, Collaborate

23


DEEP™ Overview DEEP™ - Digital Employee Engagement Platform is created to help

organizations deliver engaging, socially infused, collaborative online

experiences with web based capabilities to increase efficiency and

productivity of employees.

DEEP™ helps build a connected community of employer-employee & task

oriented employee groups, creating an engaged, efficient and motivated

employee.

• Tap into the cross-functional

knowledge of the organization by

collaborating with employees in one

centralized and searchable area.

• Bridge the communication gap between

functional areas.

• Governed under Organizational policies

and goals.

• Leverages employee behaviors and

skills.

• A smarter way to conduct business,

develop skills, mentor others, etc.

• Rewards employees for their

contribution.

Create Value Drive Excellence Promote Innovation


DEEP™ Foundation

Digitally Connect & Collaborate with Employees Allows free flow of information within & from outside the

organization

Enable Publishing & Management of Business

Information Efficient decision-making for employees, increases employee

engagement & raises awareness

Empower & Enthuse Employees Growth through collective & individual excellence

Productivity Enhancement of Employees Automated workflow with secured single source of information

Employee

Connect

Commun-

icate Grow

Collaborate

Comply

Learn


DEEP™ Functionality

Web Content Management Social & Collaboration Document Management

Personalization

OOB Integrations

Microsites Security Audit Mobility

Marketplace Motivation Innovation Sales Tools HR Tools

Performance & Scalability Self Learning Productivity Custom Integrations

Standard Functions Customized Functions

Employee

Communities

Collaborative Idea Management

Micro

Blogs

Activity

Streams

Social

Profiles

Blogs

Wiki

Smart

Search


DEEP™ Functionality cont..

Creating a

Collaboration Network

• Single collaboration platform for information, resources & knowledge sharing

• Centralized organizational knowledge base

• Connecting employees via forums & blogs

• Effective (timely) corporate communications

Communicating the

Brand Promise

• Align employee behavior with the Company s Value Proposition

• Creating brand advocates

• Leveraging employees as brand champions to reinforce the vision of the company

Managing the

Dynamic Workplace

• Company News

• Business-specific Knowledge

• Industry News

• Departmental Calendars

Leveraging

Social Media Features

• Facebook style activity feeds & notifications

• Micro blogging features like twitter

• Integration with LinkedIn profiles

• Instant messaging with peers


DEEP™ – Architecture Landscape

Integration Protocols: SOAP/ REST-ful / CMIS/ JCO / NTLM / HTTP /JDBC

Marketing Apps

On Boarding eProcurement

Coaching

Calendar Newsletter

Time Off E-Directory

Web Forms

Faceted Search

Employee Utilities

Global Collaboration Websites

Term Notifications Sales Apps

Brand Websites

Schedulers

Liferay Sync

Service Portal


DEEP™ Benefits

• 100% Open Source based platform with 250+ features

• Scalable to support millions of users & multiple platforms

• On-premise & Cloud (SaaS) models with pre-packed features

• Configurable & customizable

• 50% to 80% TCO reduction compared to proprietary technologies

• Cost effective support and maintenance options

Operational Benefits

Financial Benefits


Features - List 1

Web Content Management

• Content Aggregators

• Carousal display

• Drag n Drop

• Layouts

• Rich UI Editors

• Video Streaming

• Remote Publishing

• Workflows

• Taxonomy

• Faceted Search

• Web Content Structures

and Templates

• Live page Editing and

Scheduling

Social & Collaboration

• Wiki s

• Blogs

• Forums

• Gamification

• Instant Messaging

• Wiki

• Activity Tracking

• Data Lists

• Team Collaboration

• Organization

Collaboration

• Enterprise Collaboration

• Shared Calendar

• Web Mail client

Useful Reading

• Integration with MS

Office

• Mounting Multiple

Repositories

• Multi File upload

• Thumbnail preview

• Document Conversion

• Tags & Categories

• Mobile and Desktop Apps

for Syncing

• Custom Metadata

• CDN Support

• JSR 170 Complaint

• Versioning

• Inline Editing

• Image Gallery

• Supports Multiple

formats

Personalization

• RSS

• Bookmarks

• Weather

• World Clock

• Currency Converters

• Marketplace portlets

• Drag n Drop

Out of Box Features


Features - List 2

Microsites

• Organization Level

• Location Level

• Department Level

• Community Level

• Site Templates

• Themes & Layouts

• Sitemaps

• Navigations

• Private / Public

pages

• B2B sites

• Site Administration

• Friendly URL s

Security

• Supports NTLM

• Supports SSO

• Multiple LDAPs

• Supports SAML

• Supports Oauth

• Custom Password

policies

• CAPTCHA

• Fine-grained

permission model

• Industry Standard ,

Government Grade

Encryption

Technologies

• Pluggable

Authentication

• Email Verification

Audit

• Audit logs

• User Tracking

• Audit Plugins

• Activity Tracking

• Web Analytics

Integrations

• Event Based

• Audit Reports

Mobility

• Responsive Web

Design

• Device size based

Simulation

• Device rules

• Mobile SDK s for App Development

• Oauth

• Mobile Apps for

Document Sync

Out of Box Features

OOB Integrations

• Protocols

Supported

- REST /SOAP

- CMIS

- SAML

- WSRP

- WebDAV

- RMI

- Spring HTTP

- ICMP

• Sys Integrated

- SalesForce

- SharePoint

- Google Analytics


Features - List 3

Custom Integrations

• SAP

• Documentum

• 3rd Party Apps

• Exchange

• Alfresco

• Web Trends

• Helix (Video)

• Service Desk

• Informatica

Mercado

• Marketplace

• Product Catalog

• Product Info

• Author details

• Rating

• Message boards

• Workflows &

Qualification process

• Search and Dashboards

Motivation

• Employee Recognition

tools

• Social Equity

• Comments and ratings

• Usage Statistics

• IDEAthon

- Idea Management

- Collaboration

Innovation

• Departmental Calendars

• Aggregated News Letters

• Reporting

• Video streaming

• Marketplace portlets

• Meeting Organizer Tool

Customized Features


Features - List 4

Sales Tools

• Sales Comm.

• Approvals & Work

flows

• Sales Bulletins

• Sales Operation

Forms

• Sales Trainings

• Sales Calendars

• Marketing Content

on mobile devices

HR Tools

• Employee Dir.

• Org Hierarchy

• Emp. Bio Data

• Emp. Info.

• On-Boarding

• Time-off

• Policies

• Term Notifications

Performance &Scalability

• Caching at 3 tiers

• Clustering at any

combination of

tiers

• Portlet

performance

monitoring

• Sandbox

configurations

• Page caching

• Load Balancing

• Java Script

Minification

• CDN Integrations

Mobility

• Knowledge

repository

• Certifications

• Polls

• Trivia

• Surveys

• Subscriptions

Customized Features

OOB Integrations

• Forms Automation

• Dashboards

• Mobile Approvals

• Reports

• Control Panel

Features

• Tasks & Alerts

• Notifications


CIGNEX Datamatics

0

8

#1

14

License Cost

Option

Open Source

Products

Open Source

Consultants

Pure Play Open

Source Services

Company

Open Source

Implementations

Global Offices

Open Source

Community

Contributions

Open Source

Books Authored

Business Engagement

Platforms

13+

5+

5000+

500+

500+


Services & Solutions • Open Source Readiness Assessment – OpeRA™

• Collaboration, Identity Management, Integration

• Enterprise Content Management

• eCommerce (B2C & B2B)

• Application Management

• Open Source – Adopt-Open-Elevate™

Pure Play Open Source Company • 500 Implementations across 15 countries

• 50 Fortune 1000 clients

• 5000+ community contributions

• Products, Platforms, Solutions & Services

• Global Presence – USA, India, UK, Germany, Singapore

Business Engagement Platforms • Franchise Management Platform™

• Reputation Management Platform™

• Digital Employee/Customer/Partner

Engagement Platform™

• Big Data Integration & Delivery Platform

Committed To • Successful outcomes

• Zero UAT defects

• 30% to 70% TCO reduction

Recognition

Our Capability

35

2000-05 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Alfresco Partner of the YearLiferay Partner of the Year

2011, 2010

AlfrescoCredit Crunch Award

Alfresco WCM Award

CIO Review - The top 20Travel & Hospitality

Solution Provider

Gartner Recognizedin Reports 2013, 2012 & 2011

International Data Corporation (IDC)named CIGNEX Datamatics one of the

top 10 integrators in the Open Source

Great Place To Work Instituteplaces among the top 100

Liferay CommunityExcellence2014, 2013, 2012 & 2011

GESIA - Best Software &Highest Employment Generator

Ethical Company inSoftware Award

2014 & Innovationin HR Strategy atWork 2014-2015


Thank you

Contact Us

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Open Source Intranets Driving Digital Workplace Collaboration