OOW15 - Oracle Enterprise Manager Cloud Control for Managing Oracle E-Business Suite 12.2

Oracle Enterprise Manager 12c Cloud Control for Managing Oracle E-Business Suite 12.2 Application Management Suite

Angelo Rosado Sr. Principal Product Manager Applications Technology Group, Oracle E-Business Suite Development October 28, 2015

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |


Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Program Agenda

Overview

System Management

Change Management

Performance Management

Product Roadmap

Additional Information

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted

Total Cloud Control

Optimized, Efficient Agile, Automated | |

Expanded Cloud Stack Management

Scalable, Secure

Superior Enterprise-Grade Management

Accelerated Automation for Broader Cloud Services

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 7

Leveraging Enterprise Manager Framework

App Mgmt Suite

Cloud Assemblies

App Testing Suite

WebLogic Mgmt

Data Masking

DB Lifecycle Mgmt

Enterprise Manager

Application Management • Application Management Suite for EBS • Cloud Assemblies for EBS • Oracle Application Testing Suite

Middleware Management • WebLogic Server Management Pack EE • SOA Management Pack EE • Management Pack Plus for Identity Management

Database Management • Diagnostics Pack • Tuning Pack • Database Lifecycle Management Pack • Data Masking Pack


Application Management Suite Leveraging Enterprise Manager Framework

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Application Management Suite Components Licensed as part of Application Management Suite

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Application Management Pack

System Monitoring & Management

Configuration & Compliance Management

Change Management

Patch Management

Customization Management

Cloning

Real User Experience

Insight

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Application Management Suite for EBS - Timeline

2013 Nov

Monitoring & Metrics for EBS 12.2

WLS monitoring

Out-of-box Security Compliance Standards

Automated Cloning for EBS 12.2

Automated Patching for EBS 12.2

EBS 12.2 Customization Management Support

Auto correction of invalid custom applications

Support for source code branches & tags

Release (12.1.0.2)

2014 Jul

Release (12.1.0.3)

Seeded Monitoring Templates

Synthetic Tests and Services Infrastructure Monitoring

Administrative groups & Privilege Propagation

Configuration Comparison Template for EBS stack

Patch Promotion Policy

User Defined Custom Standard Validations

Auto-Correct Custom Apps Registration

Assemblies templates for 12.1 and 12.2 on EM

JVMD Integration with WLS EE Pack

12c Base Platform uptake

New Security Privileges and Roles

Cloning uptake of Named Credentials

Ability to add pre & post clone steps

Support for Multi-node patching

New Ad Admin Options for patching

Release (12.1.0.1)

2012 May 2015 Jun

Discover multiple EBS targets using EMCLI

Scale in or Scale out managed servers & nodes

Monitor Mobile Web Applications (MWA) targets

Compare Technology Stack components and versions

Search and compare NLS patches

Multi-level and Hierarchy of approvals

Discovery & Reporting of EBS Customizations

Patch Recommendations for EBS & Technology Stack

Single interface to clone DB & Apps together

Release (12.1.0.4)


Business Value

• Increase Operational Efficiency

• Reduce the cost of application ownership

• Proactively manage high availability of applications

• Enforce Standardization & Compliance across the Enterprise

• Manage & Diagnose End-to-End technology stack Performance

• Effectively Manage & Track Patches & Customizations

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Using Application Management Suite for EBS 12.2 upgrades Pre-Upgrade

• Clone instances for user acceptance or functional testing

• Monitor pre-production test environments

• Compare technology configurations including patches and customizations, run & patch editions

• Discover inventory of EBS customizations

• Validate customization readiness for online patching and EBS 12.2 standards

• Quickly provision instances for testing, training or development

• Diagnose performance problems

Post-Upgrade / Daily operations

• Monitoring of new tech stack (WLS)

• Patch Recommendations for EBS applications & Technology Stack

• Simplified, Automated online patching process

• Promote patches and customizations across EBS instances

• Automated Cloning for periodic cloning activities

• Scale in / Scale out managed servers

• Performance management and diagnosis

• Compliance standard checks

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System Management

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System Monitoring • Monitor and manage all EBS Services & Tech

Stack Components

• Discovery Wizard / EMCLI support

• EBS Specific Monitoring Templates & Metrics

• EBS region in ExaLogic Dashboard

• Extending EBS Target Model

• Supports Privilege Propagation on EBS Targets

• Configurable Automated Service Tests

• Concurrent Processing Dashboard

• EBS Seeded Compliance Standards

• Configuration Comparisons

• Stop & Start EBS Services

• Pack Diagnostics

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Engineered Systems EBS Monitoring

• Exalogic Elastic Cloud Dashboard includes customizable regions

• Monitor and track all Oracle E-Business Suite Instances

• View of summary of incidents, configured components, and compliance Violations

• Direct drill downs to the Application Management Suite for E-Business Suite

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Extending the Oracle E-Business Suite Target Model

• Ability to change Oracle E-Business Suite availability target definition

• Add more targets or remove existing targets

• Include targets that are not part of the Oracle E-Business Suite hierarchy like SSO, LDAP, Load Balancer, and DMZ EBS 12.2 Technology Stack

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Monitoring: Metric and Collection Settings

• Metrics based incidents & notifications

• Set EBS metrics collection schedules to meet business goals

• Set warning and critical thresholds based on instance type (e.g. Production, QA, Dev)

• Add corrective actions

• Metric Reference Manual

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Concurrent Processing Dashboard • Monitor Current Activity

& Usage

• Number of Executions & Failed Executions

• Average Running Time Minutes

• Total Running Time Minutes

• Watch list for:

– Concurrent Programs

– Concurrent Managers

• Incidents & notifications

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Concurrent Processing User Defined Targets

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Real-time User & Session Monitoring

• Top Active Sessions (Real Time)

– Waiting Sessions

– CPU Consuming Sessions

– Running SQL

– Memory Intense Sessions

• Search By

– DB Session ID

– Application Username

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System Management Configuration Management

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Configuration Management

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Complete stack comparisons for Oracle E-Business Suite

Applications system Workflow Concurrent Processing Patch information Custom objects Apps context Database context Database Hosts


Configuration Comparisons

• Control how and what is compared

• Ability to ignore certain differences

• Ad-hoc or schedule comparisons

• Automatic detection & notification

• Configuration Comparison Templates

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Configuration Comparison Templates for EBS 12.2

• Ability to compare Run and Patch Edition Configurations at different stages

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New


System Management Compliance Management

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Compliance Summary Dashboard • Integration with EM

Compliance Framework

• Out-of-box Security Compliance Standards for EBS

• Checks for mandatory database configuration parameters for EBS (init.ora)

• View violations & trends

• Real-time observations

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Out-of-the-box Oracle E-Business Suite Compliance Standards

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Compliance Standard Rules mapped to the standard Severity

Profile Settings Check if all critical profiles are set correctly.

Critical

Profile Settings Check if other profiles are set correctly.

Warning

Profile Settings Check if no profile is missing. Critical

Change Default Passwords Checks if any database user with a default password exists.

Critical

Change Default Passwords Checks if any application user with a default password exists.

Critical

Secure APPLSYSPUB Checks if there is any unwanted privilege in the APPLSYSPUB account.

Warning

Use Secure Flag on DBC File Checks if server security is on. Warning

Migrate to Password Hash Checks if the setting for hashed passwords are on.

Warning


Change Management Change Approvals

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Change Approval Framework

• Approvals for Customizations & Patches

• Role based privileges

• Reporting and auditing capabilities

• Provides notifications on pending approval requests and status of changes to specific users or user groups

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Multi-Level Hierarchical Approvals • Supports three types of change requests:

– Create Splice Request

– Release Package Request

– Patch Manager Request

• All change request go through the hierarchy approval process

• Auto-approval enforced at a single level if same as requestor

• Super Administrators can approve only at a single level or reject anytime

• Option to send a pending approval reminders

• Defaults to single approver if no hierarchy is defined

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New


Change Management Patch Management – EBS 12.2 Online Patching

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Oracle E-Business Suite 12.2 Architecture Online Patching Cycle

• Online Patching cycle includes 5 phases

• Application is only offline during the “Cutover” phase

• Online Patching is used to apply all patches in 12.2

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• Remove obsolete objects

• Restart application on Patch Edition

• Compile invalid objects

• Wait for a good downtime window

• Apply one or more patches to the Patch Edition

• Copy the production app code

• Create a new Patch Edition in the DB

Cutover Finalize Apply Prepare Cleanup

Users Online

Users Online

Users Offline


Patch Management • Simplified online patching:

– Patch deployment procedure

– Cutover deployment procedure

– FS clone

• Check patch prerequisites

• Patch options, merge, scheduling

• Status Notifications

• View logs online

• View & Search applied patches

• Patch Promotion Policies

• Patch Recommendations for EBS:

– Application modules

– Technology Stack

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Patch Recommendations

Complete inventory of unapplied recommended E-Business Suite patches including, Database, Forms and Reports, Weblogic Server, FMW Webtier, and FMW Common.

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New


Patch Promotion Policies

• Promote Oracle Patches & Custom Packages from pre-production to production instance

• Approvals will be required for each target prior to patch application

• Customers can view all the patches applied/not-applied for each target in a single UI

• Customers can bundle patches while promoting patches to each target

• Only Super Administrators can define patch promotion policy

• Only Super Administrators can bypass patch promotion policy for emergency patching

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Test Development Functional

Testing User

Acceptance Quality

Assurance Production


Patch Promotion Policies: Patches Applied or Not?

• Ability to define a promotion policy that allows users to apply patches in a sequence to the pre-production instances prior to applying the patches to production instance.

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Change Management Customization Management – EBS 12.2 Readiness

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Customization Management • Ability to package, deploy and promote

customizations across EBS instances

• Over 200 customization file types supported

• Interface with external Source Code Version Control systems

• Validation of the custom objects using:

– Oracle Defined Standards

– Optionally, User Defined Standards

• Validates and reports readiness of customizations for Online Patching

• Discovery & reporting of inventory of EBS customizations

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Customization Discovery & Reporting

• Users can now get an inventory of customization for their E-Business Suite instances.

• Custom Files:

– Files in APPL_TOP & JAVA_TOP & Configurations

• Custom Configurations:

– Includes Custom Menus, Functions, Grants, Profiles, etc.

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New


Change Management Automated EBS Cloning & Instance Administration

Oracle Confidential – Internal/Restricted/Highly Restricted 40


Automated Cloning & Instance Administration • Automated Cloning:

– Facilitates EBS database & Apps tier cloning using single procedure

– Single-Node, Multi-Node

– Shared File System, RAC support

– Customize pre & post cloning steps

– Schedule cloning during off hours

• Instance Administration

– Scale in / Scale out managed servers & application tier nodes

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Performance Management Real User Experience Insight and JVM Diagnostics

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Performance Management • Real User Experience Insight:

– Trace end user transactions through all layers of technology

– Play of Full User Sessions

– Replay full user sessions for diagnostics

– User Flow performance analyses

– E-Business Suite specific KPIs

– Configurable Executive Dashboards

– Full alerting capabilities

– Customized reporting

– Trend analyses

– Support for OAF & Forms running on servlet mode

– Measurement and monitoring of real-user transactions

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Performance Management

• JVM diagnostics for end-to-end tracking for EBS 12.2

• JVM Usage Metric Template

• Isolate poor performance

• Trace the JVM transaction

• Examine thread, leaks, waits

• Drill down from Java to Database

• Take corrective action

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Product Roadmap Additional Information

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• Discover Oracle Cloud instances similar to On-Premise instances

• Monitor and manage Oracle Cloud and On-Premise instances with a unified interface

• Deploy patches and customizations across all instances

• Promote patches and customizations to and from Oracle Cloud instances

• Compare configurations between Oracle Cloud and On-Premise instances

• Standardize configurations

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Oracle Cloud and On-Premise Management using AMS

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EBS On-Premise

Unified Interface using On-Premise AMS to monitor and manage Cloud and On-Premise instances

Administrator

EBS on Cloud

Roadmap


Lift ‘n’ Shift EBS Dev/Test instances Clone On Premise Oracle E-Business Suite to Oracle Cloud

Cloud EBS Instances On-Premises EBS Instances

EBS Dev EBS Dev

EBS QA

Customer Datacenter

ORACLE Public Cloud

SSH

EBS Test

EBS Test EBS QA

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Roadmap


Unified Interface to manage On Premise and Oracle Cloud Migrate Patches and Customizations to and from Oracle Cloud

On-premise

EBS UAT/QA EBS Dev

EBS Test

Oracle Cloud

Custom Package or

Oracle Patch

Custom Package

-----

Custom Package or

Oracle Patch

Custom Package or

Oracle Patch

SSH

Application Management Suite


Current Release and Roadmap

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System Administration • Instance Management • Discover multiple EBS using EMCLI

Monitoring • Monitoring Concurrent Processing Service • Mobile Web Applications (MWA) targets • Concurrent Processing improvements

Configuration Management

• Compare Tech Stack Components and Versions • Search and compare NLS patches

Change Management

• Multi-level & hierarchy approvals • Customization detection & inventory • Patch recommendations for E-Business Suite

Cloning

• Cloning automation for scale in/out managed servers and application tier nodes

Technology Uptake • Enterprise Manger 13c

Hybrid Cloud Management • Seamlessly Monitor and Manage Cloud or On-

Premise E-Business Suite environments

Monitoring • Integrate RUEI regions in EBS dashboard • Metric improvements

Change Management

• Complete discovery of all customizations • Approval improvements • Compare customizations between EBS

instances • Patch impact analysis

Cloud Applications • IT Analytics, Log Analysis, Performance

Management

Monitoring • Service Level Dashboard • Workflow Management • Metric improvements • Mobile applications

Change Management

• Patch Templates Cloning

• Cloning integration with Snap Clone

Release 12.1.0.4.0 June 2015

What’s Next 0-12 month planning cycle

Future Directions Post 12 month planning cycle


Additional Information

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2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023

Sustaining

Sustaining

Extended 2/2012

11/2011 2/2014

2/2009

4/2015 4/2018 4/2010

10/2011 10/2019

Exception

Sustaining

Extended

Premier

Oracle Enterprise Manager Support Timelines

For more info, see Oracle Lifetime Support Policy: Oracle Application Management Pack for Oracle E-Business Suite

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Premier

Extended

Extended Sustaining

Extended Sustaining

Sustaining

Sustaining

Premier

Premier

Premier

10/2016

Extended

Application Management Pack (AMP)

12.1 GA 5/2012

4.0 GA 2/2011

3.1 GA 1/2010

2.0.2 GA 2/2008

https://support.oracle.com/epmos/faces/DocumentDisplay?id=1603898.1




2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023

11.5.10 GA 11/2004

Sustaining 12.0 GA 1/2007

12.1 GA 5/2009

12.2 GA 9/2013

Sustaining

Extended 11/2013

1/2012 1/2015

11/2010 12/2015

12/2016 12/2019 5/2009

9/2013 9/2021

Exception

Sustaining

Extended

Premier

Customer Choice to Use 12.1 or 12.2

Oracle E-Business Suite Support Timelines

Support updates as of 5/2015

12.2 Premier Support through 9/2021 (3 years of Extended Support changed to Premier Support)

For more info, see Oracle Lifetime Support Policy: Oracle Applications

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1

Premier

Extended

Extended Sustaining

Extended Sustaining

Sustaining

Sustaining

1 Premier

Premier

Exception

Premier

http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf

http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf


Application Management Suite for E-Business Suite 12.2

Effectively manage EBS 12.2

• Monitor all EBS Tech stack services and components

• Automated Cloning

• Instance administration to add or remove managed services

• Compare run and patch editions, technical configurations, and patches between instances

• Performance Management & Diagnosis: RUEI & JVM Diagnostics

• Check industry, regulatory or company compliance standards

Simplify online patching

• Patch recommendations for EBS applications and technology stack components

• Simplified process for online patching and patch promotion policies

• Ensuring integrity of run and patch editions

• Smooth transition to run edition after cutover process

Streamline customizations

• Discover & Report inventory of customizations

• Validate readiness of customizations for online patching standards

• Ability to package, deploy & promote custom online patches across multiple EBS instances

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Additional Resources

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Support Resources

Enterprise Manager

• Getting Started with Oracle Application Management Pack (AMP) for Oracle E-Business Suite,

Release 12.1.0.4.0 (Doc ID 1954099.1) • Oracle Application Management Pack for Oracle E-Business Suite Guide, Release 12.1.0.4.0 • Application Management Pack Metrics Reference Manual • Product Information Center: (Doc ID 1542043.2) • Support Policy Quick Reference: Oracle Application Management Pack for Oracle E-Business Suite

(Doc ID 1603898.1)

• Enterprise Management for Applications Management

Datasheet & White Papers

• Application Management Suite for Oracle E-Business Suite Data Sheet • Benefits of Application Management Suite for Oracle E-Business Suite • Effective System Management Using Oracle Application Management Suite for Oracle E-Business Suite

https://support.oracle.com/rs?type=doc&id=1954099.1

https://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdf



http://docs.oracle.com/cd/E24628_01/em.121/e54435.pdf

https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2




http://www.oracle.com/technetwork/oem/app-mgmt/index.html

http://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdf




http://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdf



http://www.oracle.com/technetwork/oem/app-mgmt/twp-eff-sys-mgmt-using-ams4ebs-2616762.pdf




Oracle E-Business Suite Technology Blog

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Direct from EBS Development

Latest news

Certification announcements

Primers, FAQs, tips

Desupport reminders

Latest upgrade recommendations

Statements of Direction

Subscribe via email or RSS

blogs.oracle.com/stevenChan


OAUG Oracle Enterprise Manager for Applications SIG • Biennial Meeting of the Members

– Discuss developments and changes to the Oracle Enterprise Manager (OEM) product line with respect to monitoring, administration, and lifecycle management of the Packaged Applications including e-Business Suite, Fusion, Peoplesoft, and JDEdwards lines of Oracle Applications products, and Custom Applications using Fusion Middleware. Specifically covering use, configuration, and tuning of the Applications Management Suite (AMS) plugins, and related technology.

• Objective 1: Network with other OEM / AMS administrators

• Objective 2: Gain insight into latest updates, changes and upgrades available for OEM / AMS / AMP

• Objective 3: Roadmap of future features and enhancement requests

• Objective 4: Apply and use OEM for monitoring applications performance

• Objective 5: em4apps.oaug.org - also on LinkedIn www.linkedin.com/groups?gid=6780481

• Speaker:

– James Lui, ARAMARK

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http://www.linkedin.com/groups?gid=6780481


Comprehensive Training Prepare implementation and technical professionals to effectively perform the tasks relevant to their job with on demand training

• Latest News Updates

• Strategy and Roadmap

• EBS and Oracle Cloud

• Operational Efficiency

• Financials

• Projects and Procurement

• Logistics & Order Management

• Manufacturing

• Asset Lifecycle and Service

• Human Capital Management

Oracle E-Business Learning Subscription Learning Simplified

24/7 Access for 12 Months All-digital training with on-demand videos, product demonstrations and practice labs

Expert Delivered Created and delivered by Oracle experts

Continuous Updates Regular updates for product enhancements and new releases

Flexible and Scalable To meet your business needs

http://education.oracle.com/streams/ebusinesssuite

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal 58

Classroom Training

Learning Subscription

Live Virtual Class

Training On Demand

Keep Learning with Oracle University

education.oracle.com

Cloud

Technology

Applications

Industries


Customer Engagement Program Oracle E-Business Suite Model

Enhancement Requests - My Oracle Support Support Communities

Special Interest Groups (SIGs)

eForums Surveys/Feedback

Customer Advisory Boards (CABs)

Strategy Councils

CIO

Advisory

Board

Customers

High

Low

Customer Commitment &

Investment

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Related Sessions Additional Information

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Demogrounds

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Wednesday, October 28, 2015

2:00 PM End-to-End Management of Oracle E-Business Suite Angelo Rosado, Senior Principal Product Manager, Oracle

Workstation ID: WCL-015


Related Sessions

Wednesday, October 28, 2015

12:15 p.m. CON8142 - Customer Success Stories: Upgrading to Oracle E-Business Suite 12.2 Terri Noyes, Sr. Director, Oracle

Moscone West—3004

12:15 p.m. CON8135 - Getting Optimal Performance from Oracle E-Business Suite Samer Barakat, Director, Applications Performance, Oracle

Moscone West—3022

1:45 p.m. CON8143 - Standards-Based Desktop Integration in Oracle E-Business Suite Padmaprabodh Ambale, Director, ATG Development, Oracle

Moscone West—3022

3:00 p.m. CON8134 - Maintenance Strategies for Oracle E-Business Suite Elke Phelps, Senior Principal Product Manager, Oracle

Moscone West—3022

4:15 p.m. CON8145 - Building, Deploying, and Managing Smartphone Apps for Oracle E-Business Suite Vijay Shanmugam, Director, Oracle

Moscone West—3022

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Related Sessions

Thursday, October 29, 2015

10:45 a.m. CON8129 - Advanced Architectures for Oracle E-Business Suite Noby Joseph, Architect ATG Development, Oracle

Moscone West—3022

10:45 a.m. CON8147 - Oracle E-Business Suite 12.2: Customer Panel Steven Chan, Senior Director, Oracle

Moscone West—3004

12:00 p.m. CON8131 - Enabling Oracle E-Business Suite for SOA, Cloud, and Mobile Rekha Ayothi, Principal Product Manager, Oracle

Moscone West—3004

12:00 p.m. CON8136 - Oracle E-Business Suite Technology Certification Primer and Roadmap Steven Chan, Senior Director, Oracle

Moscone West—3022

1:15 p.m.

CON8126 - Case Study: Oracle Application Management Suite for Oracle E-Business Suite Sue Gill, Senior Database Administrator- Oracle Applications, GE Corporate Angelo Rosado, Senior Principal Product Manager, Oracle

Moscone West—3004

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Related Sessions

Thursday, October 29, 2015

1:55 p.m. CON8141 - Technical Upgrade Best Practices for Oracle E-Business Suite 12.2 Samer Barakat, Director, Applications Performance, Oracle Udayan Parvate, Senior Director, EBS Release Engineering, Oracle

Moscone West—3022

2:30 p.m. CON8137 - Managing Oracle E-Business Suite Auditing and Security Eric Bing, Senior Director, Oracle Elke Phelps, Senior Principal Product Manager, Oracle

Moscone West—3004

2:30 p.m. CON8144 - Personalize and Extend Oracle E-Business Suite for Desktops and Tablets Padmaprabodh Ambale, Director, ATG Development, Oracle

Moscone West—3022

64


Q&A


Safe Harbor Statement

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

66
