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http://ITServiceContractSecrets.com SUMMARY SLIDES: Can a single IT professional deliver a full IT managed service? This article discusses the practicalities. Copyright (C) SP Home Run Inc. SP Home Run is a registered trademark of SP Home Run Inc. All worldwide rights reserved.
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SPHomeRun.com
Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com
Offering an
IT Managed Service
– Possible for a
One Man Band?
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Many Companies
are Following the
Trend of Moving
Towards a Full
IT Managed Service,
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Rather Than
Working on a
Break / Fix or
Retainer Basis
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If You Run a
“One Man Band”
IT Company by
Yourself, You May
Have Wondered
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Whether You are
Truly in a Position
to Migrate Towards
this Popular
Service Model
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or Whether You
are Stuck Doing
Things “The Old
Fashioned Way”
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The MSP (Managed
Service Provider)
Model Should Work
Well for a Single
Professional
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What Happens
if a Serious Issue
Occurs with
One Client
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While You are
Already Dealing
with One for
Someone Else?
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A Possible
Strategy
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While the Above
Fact Alone May
Preclude You
From Offering a
True MSP Service
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to Rival Larger
Competitors,
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That Doesn’t Mean
You Can’t Take
Pointers From the
IT Managed Service
Model
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and Use Them to
Improve the Way
You Do Things
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Here are
Some Ideas:
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1. Use MSP
Software
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2. Use Cloud-
Based Tools
That are
Remotely
Accessible
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3. Offer Software
as a Service
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There are Certain
Things You Will
Never be Able
to Provide in the
Same Way
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as a Large MSP
with Dedicated
Helpdesk Staff and
Onsite Engineers
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That Doesn’t
Stop You From
Modernizing the
Way You Do Things
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and Improving
Your Service to
Customers
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Do You Offer a
Full IT Managed
Service?
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Share Your
Experiences in the
Comments Below
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SPHomeRun.com Recommended Reading:
IT Service Contract Secrets
for Getting More Repeat Clients and
Recurring Service Revenue
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SP Home Run is a registered trademark of SP Home Run Inc.
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