Noble Systems Overview

Every day, Noble Systems solutions are used at 4,000+ client sites, by tens of thousands of agents, to manage millions of customer calls.

Noble Systems worldwide headquarters are in Atlanta, USA, with regional headquarters in the Americas, APAC and EMEA.

Founded in 1989, Noble Systems offers companies the advantages of award-winning contact center solutions, extensive business experience, global reach, financial strength, and a commitment to building client relationships.

A global leader in customer contact technology.

www.noblesystems.com

Flexible contact center solutions, tailored to meet each client’s unique business needs.

Noble’s award-winning platform of ACD, predictive dialing, unified call processing, and multi-channel communications systems are designed for small, mid-size, and enterprise-level organizations to direct their contact center activities.

Our Analytics and WFM tools add further value by turning big data into revenue, providing intelligence to build campaign strategies and schedule resources.


“Noble Systems excels in many areas, including responsiveness to customer needs, providing value-added services ensuring better ROI and product life cycle cost benefits for customers...”

- Frost & Sullivan

& I n t e g r a t i o n

Our integrated platforms feature open designs, providing extensive integration and data exchange options, as well as compatibility with existing systems.

Customization

Noble protects your infrastructure investment by working within your operating environment, rather than requiring you to change your business processes.


S o l u t i o n s

Noble Systems offers convenient, affordable upgrade paths in a selection of configurations, including CPE, CaaS, or hybrid premise/cloud options.

Scalable

Our systems are designed to grow with you, allowing you to add seats or functionality and to respond to new business opportunities quickly, without sacrificing your current technology investments.


C l i e n t S e r v i c e s

No product stands alone, and support is an essential requirement for mission critical enterprise applications like communications and business process solutions.

Top Quality

Our expert Client Services Team of consulting, implementation, training and technical professionals are dedicated to delivering first-class services to help you maximize your daily operations and your investment in our solutions.


Noble® Contact Center Technology SolutionsWhatever your business needs or size, our portfolio of premise and cloud-based solutions offer the right fit for your contact center to improve productivity, reduce costs, increase performance and grow your company.

• Quality Assurance and Analytics

• Workforce Optimization

• Data Security and Compliance

• Inbound, Outbound and Blended Multi-channel Communications

• Advanced Campaign Management

• Agent Desktop and Script Development

• Resource Management and Program Administration

• Performance Monitoring and Reporting


+1 404. 851.1331 info@noblesystems. comwww.noblesystems.com