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June 1 CLIENT CONFIDENTIAL Copyright © Maravedis-Rethink 2014 New ways to generate revenues from public WiFi June 2014 Caroline Gabriel, Research Director, Maravedis-Rethink

New Ways to Generate Revenues from Public Wi-Fi

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Carrier Wi-Fi World Summit, presented by Caroline Gabriel. “The biggest change will be one that people won't even realize has happened - a whole new customer experience enabled by ubiquitous mobile broadband access"

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Page 1: New Ways to Generate Revenues from Public Wi-Fi

June

1CLIENT CONFIDENTIAL

Copyright © Maravedis-Rethink 2014

New ways to generate revenues from public WiFiJune 2014

Caroline Gabriel, Research Director, Maravedis-Rethink

Page 2: New Ways to Generate Revenues from Public Wi-Fi

June 2014

Copyright © Maravedis Inc 2014.

“The biggest change will be one that peoplewon’t even realize has happened – a wholenew customer experience enabled byubiquitous mobile broadband access”

JR Wilson, Chairman, Wireless Broadband Alliance

www.maravedis-bwa.com

Page 3: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

3

The need for multiple networks

The wireless data challenge

June 2014

Copyright © Maravedis Inc 2014.

www.maravedis-bwa.com

•Operators must invest to handle 13fold rise in mobile data

•Combining WiFi with mobile and cable may make the case alone

• But direct revenues increasingly needed

•Justify dense networks•Non-traditional operators

0

20

40

60

80

100

120

140

160

180

200

2013 2014 2015 2016 2017 2018$

bn

Capacity investments Data revenues

Operator predicted capacity capex vs revenueSource: Maravedis-Rethink RAN Service

Page 4: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

4

The business case is changing

From capacity to revenue

June 2014

Copyright © Maravedis Inc 2014.

www.maravedis-bwa.com

• WiFi becomes part of ‘densification’, with other networks or alone

• At first, affordable capacity is enough• MNOs can lower cost of delivering data by over 40% in dense areas• MSOs can lower fees to MNOs and increase loyalty• Increased access and offload revenues for pure-plays

• But improved capacity and TCO are becoming table stakes• In a survey of c120 WiFi providers, 76% were looking for additional business benefits• New revenue streams would be essential to justify significant density or upgrade, said 54%

Page 5: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

5

From offload to the full HetNet

Revenue strategies and trends - MNOs

June 2014

Copyright © Maravedis Inc 2014

www.maravedis-bwa.com

• 22% of new capacity comes from WiFiin 2013

• Down to 20% in 2018 as carriersintegrate WiFi in their own networks

• 75% of MNO small cells to integrateWiFi by 2018

• Key MNO uses• Data offload• Differentiated QoS levels• First step to small cell layer (eg O2)• Location and presence

% of new mobile data capacity MNOs expect to gain from various techniques in 2013 and 2018Source Maravedis-Rethink operator survey

0

5

10

15

20

25

30

35

Newspectrum

LTE upgrades Wi-Fi offload Small cellsinc Wi-Fi

Flexiblenetworks

CoMP

% o

f n

ew c

apac

ity

2013 2018

Page 6: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

6

Dense edge-based networking drives revenue

Revenue strategies and trends - MNOs

June 2014

Copyright © Maravedis Inc 2014

www.maravedis-bwa.com

• Key opportunities for MNOs to harnessCarrier WiFi and integrated WiFi/smallcells

• To date, focus has been onadvertising and location awareness• By 2018, context aware businessservices are leading

• Key is to make WiFi a tool for addedvalue services• Alternative route – use WiFi-first foraccess, keep LTE for premium services• In all cases, processing and intelligencemoves to the edge

Source Maravedis-Rethink operator survey

0

5

10

15

20

25

30

% o

f ad

dit

ion

al r

eve

nu

e

2012 2017

Page 7: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

7

Advances during 2013 make WiFi more viable in the carrier network

Enablers

June 2014

Copyright © Maravedis Inc 2014.

www.maravedis-bwa.com

• Standards

• NGH• Passpoint

• Interoperability• Work with 3GPP and CableLabs• Multimode devices proliferate• Common core platforms

• Development of integratedWiFi/cellular small cells

• Evolution of device ecosystem• New WiFi standards

Deployment of small cells with integrated WiFiSource:: Maravedis-Rethink RAN Service

142 5571,718

4,588

9,912

16,095

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

2013 2014 2015 2016 2017 2018

,00

0 u

nit

s

Wi-Fi/cellular Cellular only Total

Page 8: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

8

More radical thinking needed

Revenue strategies and trends - MSOs

June 2014

Copyright © Maravedis Inc 2014

www.maravedis-bwa.com

Source: RealWireless/Amdocs

65

55

20

15

10

10

Small cell backhaul tothird parties

Add public WiFi

Encourage onload

Provide SCaaS

Add mobile services forsubscribers

Undecided

• Like MNOs, MSOs have started withconservative thinking• Leverage cables for backhauling urbanWiFi• Adding WiFi as added value for cablesubscribers• However, WiFi becoming strategic

• Huge build-outs eg Liberty, CableWiFi• Homespots• WiFi-first• Business hotspots

• New relationship with customers andMNOs

Page 9: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

9

It’s not all about cellular – but Google lurks

WiFi pure play networks

June 2014

Copyright © Maravedis Inc 2014.

www.maravedis-bwa.com

•WiFi-only operators remain significant deployers• Beyond offload and access ...•Location•Targeted services•How to work with OTT

Source: Maravedis-Rethink RAN Service

0 2000 4000 6000 8000 10000 12000

2012

2013

2014

2015

2016

2017

WiSP/wholesaler Fixed line MNO Other (eg muni)

Page 10: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

10

Move to ‘aas’ platforms, or their own consumer services?

Revenue strategies and trends - Pureplay

June 2014

Copyright © Maravedis Inc 2014

www.maravedis-bwa.com

Source: Maravedis-Rethink

Two key routes:Wholesale:• Aggregators increasingly important asMNOs and MSOs limit own build• Big opportunity in hotspot ‘as a service’• Evolving platforms to support largenumbers of service providers flexibly• BandwidthX, Google

Retail:• Key to providing direct services is tomove beyond access• In survey, WISPs said consumers drawnprimarily to spend more by:

•Context awareness•Well targeted promotions•Broad roaming•Exclusive applications or content

28

2320

17

12

Personalized promotions Relevant information on location Wide roaming

Exclusive apps and content Trusted security or interface

Page 11: New Ways to Generate Revenues from Public Wi-Fi

CLIENT CONFIDENTIALCopyright © Maravedis-Rethink 2013

www.maravedis-bwa.com

11

Power lies in big data

The Google era

June 2014

Copyright © Maravedis Inc 2014.

www.maravedis-bwa.com

• WiFi-only operators remain significant deployers• Biggest asset is huge base of hotspots• Opportunities with OTT players to provide alternative quad play• Power lies with the data

• Context awareness• Big data analytics• Predictive offers and search• New web experiences

• Will Google be friend or foe?

Page 12: New Ways to Generate Revenues from Public Wi-Fi

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www.maravedis-bwa.com

Copyright © Maravedis Inc 2013.CLIENT CONFIDENTIAL

Contact Information

https://www.linkedin.com/company/maravedis

www.twitter.com/maravedis

MaravedisRethink

[email protected]

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+1 305-865-1006

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