Netixia Zimbra Strategy

ZimbraStrategyandRoadmap

RobHoward|[email protected]

@robhoward

1

In2004Telligent

envisionedthefuture

2004CommunityServer2004Vision

Todayover1billionpeople

usesocial

Social is25% timespent online

Consumersand as

Employees

SocialhasredefinedtheUserExperience

forhowwecommunicate

Example:Office365

56%moving

But email is not dead!

15%searching

25%of day

“The reports of my death have been greatly exaggerated.”

‐‐Mark Twain

Social has become just another silo of knowledge in the business

EmailDesktopDocument Repositories

One‐to‐one Discussions

From Enterprise Collaboration

Any Device

Many Channels

One‐to‐manyDiscussions

Accessible Anywhere

*

To Social Business

Zimbra helps organizations work smarter by integrating traditional collaboration with social business

EmailDesktopDocument Repositories

One‐to‐one Discussions

One‐to‐manyDiscussions

Accessible Anywhere

Any Device

Many Channels

*

Telligent acquires Zimbra from VMware to offer a Unified Social Collaboration Suite

July15,2013Announcement

Create a one‐of‐a‐kind unified communication software suite built for the mobile Post PC Era

A Strategic Combination

Zimbra is a best‐of‐breed collaboration platform• Email • File Sharing / Sync• Calendaring• Voice & Chat• Public/Private Cloud• Mobile Designed

Telligent is a best‐of‐breed social platform• Social Analytics• Reputation Engine• Instant Messaging• Strong Integration • Inside/Outside Firewall• Public/Private Communities

February21,2014 16

Collaborative Content Creation

[INSERT VIDEO]

Length 6:15

TheNewZimbraataGlance

350+ Resellers

5,000+ Customers

135+ Countries

100M End Users

Core Values

Customers Come First. Period.

Honesty Always

Accountability for ALL We Say and Do

Leading Open Source collaboration platform with significant momentum and scale

Key StatisticsZimbraCollaboration

ZimbraCommunity

ZimbraAnalytics

Discussions Blogs Wikis Badging Sharing Ideas Q&A Profiles

ChatEmail File Sharing PreviewCalendar Video Chat

Unified Search

Recomm‐endations

Experts Sharing Reputation Reporting

Existing Capability Planned Capability

New user experience (HTML5)

Starter kits for rapid community creation

Mobile‐first design (Responsive Web)

Always‐on and multi‐tenant architecture

Continued investment in OSS

Outlook support for iPhone, Mac and Apple Mail

Custom workflows for rule management

Gamification to increase engagement

Web Services

ZimbraProductsInvestments

…differentiatorsLeveraging core competencies to meet market demand and drive new sales

Open Source

• Better software, better security, lower cost• Government mandate to run Open Source• Avoid vendor ‘lock‐in’

Secure, Private Cloud

• Integration with third‐party encryption• AV / AS, code inspection• Desire for on‐premise application

White‐Label

• Provides value‐add capabilities• Increases customer engagement

Global Reach Through Channel

• Relationship with local / regional VAR• Desire to have local support and services

WellPositionedforKeyTrends

Shift to Cloud

forecasted global market for cloud computing by 2020

Sources: Gartner’s “Bring Your Own Device: The Facts and the Future.” Forrester’s “Mobile Workers Use Personal Apps to Solve Customer Problems – Is IT Ready, Willing, and Able to Assist?” IDC’s “Worldwide Mobile Worker Population 2011‐2015 Forecast.” Verizon’s “2013 State of the Enterprise Cloud.”

$241 B

Bring Your Own Device

of mobile professionals will conduct their work on personal

smart devices by 2018

70%

Consumerization of IT

of global information workers use consumer applications to improve productivity at work

38%

Global, Distributed Workforce

37% of the global workforce will work from multiple locations outside of

their office by 2015

Multiple trends creating unique business challenges and positive dynamics for Zimbra

ProductVision

unifiedsocialcollaborationsuite

Discussions

Social Communities

Collaboration

Analytics & Search

Blogs Wikis Badging Sharing Ideas Q&A Profiles

ChatEmail Files Sharing PreviewCalendar Video Chat

Unified Search

Recomm‐endations

Experts Sharing Reputation Reporting

APIs & Shared

Services

Anywhereat any time and on

any device

25

OpenSource

Mail Voice Contacts Calendar Tasks Briefcase

2014 2015

BigDataLakeEmailAnalytics

HTML5andEWSClientsMobileFileSyncandShareInstantMessagingServiceSocialTasksandEvents

WebHostingAutomationSingleSignOn

AlwaysONPhase1

UnifiedSearchPriorityInbox

StreamManagement

RealtimeDocumentCollab

VoiceandVideoChatSecureMobileEmailApp

Encryption/ComplianceWebMigrationTools

CustomAppIntegrationAlwaysONPhase2

RoadmapOverview

Analytics

Capability

Delivery

Theme

ZimbraCollaborationRoadmap

Zimbra Collaboration 8.5 (2nd Half‐2014)8.5• New: Tablet mobile user experience (HTML5 and Responsive)

• New: Native support for Exchange Web Services (Outlook)

• New: Always‐On Architecture (phase 1)

• New: Zimbra Community integration & enhancements

• Enhancements: New Platform APIs

New user experience based around HTML5 & responsive design.

▷ Sencha Touch HTML5 Mobile App Framework

▷ Customize through standard HTML and CSS

▷ Zimbra experience on iOS and Android devices

HTML5MobileWeb

Zimbra Confidential 28

The anytime, anywhere mailbox without additional client software or configuration.

▷ Cache 1 day to 1 months worth of data

▷ Responsive design with background sync

▷ Register device to cache web app and data

HTML5Offline


Supporting the broadest range of desktop clients for a native user experience.

▷ Outlook for Mac and Apple Mail support

▷ Mail, Calendar, Contacts, and Tasks

▷ Freebusy interoperability with Exchange Server

ExchangeWebServices


Updates to the web application without service disruption and storage resiliency.

▷ Separating the client web app from the server

▷ Support for clustered file systems with blobs

▷ Switch to MariaDB for email metadata

UI Node Mail Server Node

Clients

Jetty /zimbra (End User UI)

/zimbraAdmin (Admin UI)

Jetty

/service (Mailbox Backend)

Proxy Node

nginx(Reverse Proxy)

Dynamic Requests (SOAP/REST/IMAP/POP/etc)

Static Requests (HTML, JS, CSS,

Images)

AlwaysOnPhase1


NewInvestmentinExtensibility

UICustomization1. ThemesandSkins2. SOAPAPIs3. OpenSource

ZimletFramework1. WebServiceMashups2. Createcustomworkflows3. ServerExtensions4. http://gallery.zimbra.com

32

ZimbraCollaborationRoadmap

Zimbra Collaboration 9.0 (2015)9.0• New: Instant Messaging (XMPP) & Presence

• New: Real‐time Document Collaboration

• New: Always‐On Architecture (phase 2)

• Enhancements: Zimbra Community integration & enhancements

• Enhancements: File Sync & Share, WebRTC

No user downtime for upgrades, maintenance, or unplanned outages.

▷ Distributed persistent data stores

▷ S3 compatible store support

▷ Automatic load balancing of users (active/active)

Proxy Node

nginx(Reverse Proxy)

Mail Server 2

Jetty (Java Server)

Metadata DB

File Storage

Mail Server 1

Jetty (Java Server)

Mail Server 3

Jetty (Java Server)

AlwaysOnPhase2


Communicate with people or teams in real‐time across devices, organizations, and channels.

▷ Unified presence across applications and devices

▷ P2P and group chat across any device

▷ Chat with people outside your organization

InstantMessaging


Securely access and collaborate with people and teams across any device.

▷ Versioning, annotation, hi‐fidelity preview

▷ Secure files with encryption and data wiping

▷ Mailbox and social communities integration

FileSyncandShare


Enabling collaboration with integrated experiences between personal and team workspaces.

▷ Subscribe to team tasks and calendars

▷ Share Files and email threads to groups

▷ Unified presence, search and streams

myworkspace

myworkspace

teamworkspace

teamworkspace

IntegrationwithSocialCommunities


ZimbraFuture

Analytics‐Driven ResultsInvest heavily in analytics to deliver better results to the inbox

Inbox 2.0Completely re‐imagine the way that people think about email

Universal MessagingSingle message, enables communication through all channels

Share Files and Media through all ChannelsConnected through both mobile and desktop experiences

• StreamlinedUX• Desktopintegration• Smartmailfiltering• CalViews/ScheduleWizard

• Cisco/MitelVoiceandSDK

• MDMandremotedevicewipe

• Litigationhold/secureemail

• NewExchangeMigrationTools

• KVM/XenHypervisorsupport

• EnterpriseSocialEnhancements

• HTML5MobileWebCalendar• HTML5OfflineClient• ExchangeWebServices• AlwaysOnPhase1• PlatformAPIs

• WebRTCVoice/Video

• RealtimeDocumentCollab

• UnifiedSearch• PriorityInbox• Stream

Management• WebMigration

Tools• AlwaysOn

Phase2

2013 2014

• FileSynctoDevices

• InstantMessaging

• HTML5MobileWebMail

8.08.0 8.58.58.0.78.0.7

High‐LevelReleaseTimeline


2015

Beyond8.5

Questions?

THANK YOU!Rob [email protected]

@robhoward

©2013Zimbra,Inc.Allrightsreserved.ZimbraanditssymbolareregisteredtrademarksofZimbra,Inc.Othercompanyandproductnamesmentionedarepropertyoftheirrespectiveowners.Thecontentsofthispublicationaresubjecttochangewithoutnotification,arethepropertyofZimbra,andcannotbereproducedwithoutZimbra’swrittenpermission.ThecontentsofthispublicationarenotacommitmentbyZimbratoprovidethefeaturesandbenefitsdescribed.

Zimbra3000InternetBlvd.,Suite200Frisco,TX75034USAMain:+1972‐407‐0688MainUStoll‐free:877‐492‐9484www.zimbra.com

February21,2014 42

Technology

Netixia Zimbra Strategy