NATC 2013 - Digital Enterprise Solutions - Redefining the Future of Enterprises by V Srinivasa Rao, Tech Mahindra

1Copyright © 2013 Tech Mahindra. All rights reserved. 1

Redefining the Future of Enterprises

Digital Enterprises & Digital Apps

V. SRINIVASA RAO (VSR)

Global Head, Digital Enterprise Solutions

Tech Mahindra , 13th Dec 2013

@vsr111

2

What

happens

online in

Every 60

seconds ?

HYPER

CONNECTED

Source: Qmee.com

3

4Copyright © 2013 Tech Mahindra. All rights reserved.

40+ MB/Sec Wireless Bandwidth

343 Trillion Trillion Trillion IP Addresses

Billions of Things connected into Internet

Billions of Mobile Subscribers

Billions of People on Social Media

Tiny Sensors at an affordable cost

Trend/ Shift in IT

Decision & Buying Behavior

The Hyper

Connected

World

People to People

People to Things

Things to Things

Adoption of

Digital Life Style(new behavior/ new needs)

Life to Non

Living Things(Low human intervention)


We are now in the

5th

Generation

Digital Technologies

which support

HYPER CONNECTED

WORLD

Generation 1

Mainframe

1960s

Generation 2

Minicomputer

1970s

Generation 3

Client/ Server

1990s

Generation 4

Internet

2000s

Generation 5

Digital

2010 --


Anytime,

Anywhere ,

Any device

Predictable

Digitally Intelligent

Products/Services

Gen Y Aligned

Engagement &

Superior

Experience

Collective

Intelligence

Birth of Digital Enterprises

7

Derailment of

trains can be

predicted weeks

before they are

likely to occur

8

Saves millions

of miles, Tons of

CO2, Gallons of

Gas in a year

through digital

parking meters

solution

9

Waiting time at

train stations

has become

shopping time in

South Korea

10HUMAN ORGANS ARE ALSO NOW GETTING COURIED (PILOTING DONE)

Every Package is Tracked for

Current Location

Accurate Temperature

Light Exposure

Relative Humidity

Barometric Pressure

11

12

http://www.wipro.com/Documents/the-global-retail-banking-digital-

marketing-report-2013.pdf

Digitized Branch Banking

13

Virtual Digital Showroom

14

Knows how your baby feels


50% of the existing IT

applications may fail to

meet the needs of HYPER

CONNECTED WORLD


Next wave of Applications

APPLICATIONS Today 5+ YEARS

SYSTEMS OF RECORDS

(Process focused)95% 40%

SYSTEMS OF ENGAGEMENT

(People focused)3% 30%

SYSTEMS OF OPERATIONS

(Machines, things focused) 2% 30%

ILLUSTRATIVE


Emergence of Digital Apps

Innovation is in the

INTERSECTION to

deliver enhanced

business value

Mobile

AnalyticsSocial

CLOUD SECURITY SENSORSNETWORKS


Ad

dit

ion

al

Wra

pp

ers

IT ApplicationsPackaged Applications or

Home grown applications

Develop additional

Wrappers to IT

applications using

Convergence of

Technologies- NMACS

Networks

Mobile

Analytics

Cloud

Security

Social

Sensors

N

M

A

C

s

Mobile-Analytics

Apps

Social-Analytics

Apps

Mobile-Social

Apps

Mobile-Analytics-

Social Apps

Digitize Exiting Applications or

Build New Digital Apps

Building Digital Apps

SAP , Oracle, Microsoft , BI Apps, JAVA, .Net , BI Technologies, etc..


Digital Apps

Key Characteristics

Explodes DataSupports structured, unstructured, semi

structure data

Built on integrated middleware

Enable seamless travel of data over

wired, wireless, M2M networks

Uses Elastic Networks to provide

elastic bandwidth

Uses Elastic Super Storage & Computing

Power

Can be accessed through mobile,

tablets, phablets, TV etc.

Uses new user interfaces (moods,

gestures etc.)


Moving from Applications Economy

to Apps Economy

20

APPLICATIONS APPS

Production Release Month Twice in a day / week

Testing Cycles 1 – 2 weeks Less than Half a day

Project Idea to Production 6+ months Weeks


Raise of APIs in Apps

Economy

Registrations in Programmable Webhave more than doubled this year.At that pace we could see morethan 100,000 APIs registered by2016.

Source: IBM

By 2014, Gartner predicts that 75%of Fortune 1000 companies willexpose some form of APIs

New Apps Marketplaces


New Digital Technology Architecture


Digital Developer – Networks

Digital Applications Integration Consultant

Digital Developer - Social

Digital Developer - Cloud

Digital Developer - Analytics

Digital Developer - Mobile Digital Developer - Security

Digital Applications Consultant

Digital Technology Architect

• New Roles, New Skills

• New Behaviors in Connected world

• Career Progression Path for eachrole & role based learning

• Digital Learning (m-learning, s-Learning,

Gamification, Predictive Learning, Individualfocused learning)

New Roles, New behaviors,

New skills

DES Testing Consultant

Digital Developer: Internet of Things (IOT)

Unified Data Consultant

Omni Channel & User Experience Consultant

Digital Infrastructure Consultant


Re-imagining next wave of

Global Delivery Model

to align with Apps economy

AGILE METHODS

SOCIAL CODE

API ECONOMY

DEVOPS

ANYWHERE, ANYTIME, ANY DEVICE

GEN Y POLICIES

SLIM DELIVERY PROCESSES

HYPER AUTOMATION

NEW ROLES, TALENT, BEHAVIORS

COOWNERSHIP (NO BLAME GAME)

INTELLIGENT WORK DIVISION

24

EMBRACING

AGILE AS A

CULTURE


Illustrative Case Studies

Digital Remote Patient Monitoring System for a medical device manufacturer in the USA

Digital Intelligent Application Infrastructure Solution for aLeading Networking Company in the US

Sports on Smart Devices for a leading Media Group for Sports in the US

Digital Emergency Management for a nationwide service provider in India


Mobile

Analytics

Network

Security

Cloud

Convergence

of Technology

Forces

Sensors

A new comprehensive platform

solution which blends network

intelligence, Machine

intelligence and application

intelligence

Digital Integration and

management of various

machines and devices.

Lead overall IAI Middleware

Solution

Digital Technology

Platform Solution


Mobile

Analytics

Network Security

Cloud

Convergence

of Technology

Forces

Sensors

Monitoring Patients Cardiac

status for arrhythmias through a

wearable device ELR (External

loop recorder)

One of the 1st remote monitoring

centers in the world on a turnkey

end-end basis

Market Expansion with model for

Global implementation

Number of arrhythmias in patient

population and interventions

Digital Remote

Patient Monitoring


Mobile

Analytics

Network Social

CloudConvergence

of Technology

Forces

Access Live Sports feed from

multiple broadcast channels

Improving Fan’s experience by

providing best-in-class digital

experience in Sports

Increased customer base,

revenue generation and cost

optimization.

Integrated sports content from

multiple feeds through

Convergence of technologies

Integrated Analytics, Social

Content and Automatic alert

notification

Sports on Smart

Devices


Reach any emergency and

deliver care within the Golden

Hour to save lives

Moving to the next level in

providing integrated Healthcare

solution with convergence of

technologies

Total area covered : 1,327,117

sq. km/ 618,597sq. Miles

(different types of terrain)Mobile

Analytics

Network Security

CloudConvergence

of Technology

Forces

Digital Emergency

Management


Hyper Connected World

Emergence of Digital Apps

Moving from Applications to

Apps Economy

Adoption of Agile & DevOps

Next Wave of GDM

New Roles, New Skills, New Behaviors

SUMMARY


THANK YOU