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FUTURE SHIFTJoe WeinmanAuthor, Cloudonomics and Digital Disciplines
NASSCOM®
INDIALEADERSHIPFORUM2016From Value Disciplines to Digital Disciplines
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
#1 Hot New Release
NASSCOM®
INDIALEADERSHIPFORUM2016Value Disciplines
@joeweinman © 2016 Joe Weinman. All Rights Reserved. Source: Treacy & Wiersema
OperationalExcellence
Processes & Resources Products & Services Customer Relationships
ProductLeadership
CustomerIntimacy
“…reliable products or services at competitive prices…delivered with minimal difficulty or inconvenience.”
“…leading-edge products and services that consistently enhance the customer’s use or application of the product…”
“…targeting markets precisely and then tailoring offerings to match exactly the demands of those niches.”
NASSCOM®
INDIALEADERSHIPFORUM2016Digital Disciplines
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
OperationalExcellence
Processes & Resources Products & Services Customer Relationships
ProductLeadership
CustomerIntimacy
InformationExcellence
SolutionLeadership
CollectiveIntimacy
Digital Technologies
Cloud Big Data Social Mobile Things
Accelerated Innovation
Operational Excellence Information Excellence
NASSCOM®
INDIALEADERSHIPFORUM2016Operational Excellence
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Ford
NASSCOM®
INDIALEADERSHIPFORUM2016Virtual + Physical Processes++
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Physical
VirtualOptimize
PhysicalVirtual
Fuse
PhysicalSubstituteVirtual
Physical
ImproveVirtual
Physical
MonetizeVirtual
$
PhysicalMirror
Virtual
NASSCOM®
INDIALEADERSHIPFORUM2016Optimization
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: UPS
NASSCOM®
INDIALEADERSHIPFORUM2016Digital – Physical Fusion
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Burberry
NASSCOM®
INDIALEADERSHIPFORUM2016Asset-Light Processes
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Uber
NASSCOM®
INDIALEADERSHIPFORUM2016Exhaust Data Monetization
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: 23andMe
NASSCOM®
INDIALEADERSHIPFORUM2016Potential for Improvement
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: CKGS
Product Leadership Solution Leadership
NASSCOM®
INDIALEADERSHIPFORUM2016Product Leadership
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Rolex
NASSCOM®
INDIALEADERSHIPFORUM2016Smart, Digital, Connected
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Apple
NASSCOM®
INDIALEADERSHIPFORUM2016Digital Ubiquity
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: HallmarkSource: CHI
NASSCOM®
INDIALEADERSHIPFORUM2016Adaptive
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Google / Nest
NASSCOM®
INDIALEADERSHIPFORUM2016Remote Monitoring / Control
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Google / Nest
NASSCOM®
INDIALEADERSHIPFORUM2016Upgradability
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Tesla
NASSCOM®
INDIALEADERSHIPFORUM2016Solution Family
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: GE Power
NASSCOM®
INDIALEADERSHIPFORUM2016Solution Portfolio
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Deere
NASSCOM®
INDIALEADERSHIPFORUM2016Solution Ecosystem
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Nike, Withings
NASSCOM®
INDIALEADERSHIPFORUM2016Transformations
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Nike, Withings
NASSCOM®
INDIALEADERSHIPFORUM2016Experiences
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Disney
NASSCOM®
INDIALEADERSHIPFORUM2016Outcomes
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
NASSCOM®
INDIALEADERSHIPFORUM2016Solutions Integrate Touchpoints
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: GE
NASSCOM®
INDIALEADERSHIPFORUM2016New Business Models
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Google / Nest
NASSCOM®
INDIALEADERSHIPFORUM2016Product Gamification
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Alvio
NASSCOM®
INDIALEADERSHIPFORUM2016Product Gamification
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Ford
NASSCOM®
INDIALEADERSHIPFORUM2016Service Gamification
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Opower
Customer Intimacy Collective Intimacy
NASSCOM®
INDIALEADERSHIPFORUM2016Customer Intimacy
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
NASSCOM®
INDIALEADERSHIPFORUM2016Collective Intimacy
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Netflix
NASSCOM®
INDIALEADERSHIPFORUM2016Collective Intimacy
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Traditional Innovation Accelerated Innovation
NASSCOM®
INDIALEADERSHIPFORUM2016The Evolution of Innovation
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Andrew Balet, Wikipedia
NASSCOM®
INDIALEADERSHIPFORUM2016Internal Innovation
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
“As you can imagine, we receive many contacts and inquiries about submitting new product concepts, and while we appreciate hearing from our friends and consumers, we must advise that we do not accept unsolicited submissions for review. In accordance with our policy, if you send or attach any additional disclosure materials to us, we will return this material unread, which we will have neither copied nor reviewed. You may wish to seek out a company which has a submission policy different from ours.” Source: Hasbro
Source: Lockheed Martin
NASSCOM®
INDIALEADERSHIPFORUM2016Cloud-Mediated Innovation
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Challenge
Solutions
??Solution
NASSCOM®
INDIALEADERSHIPFORUM2016The Netflix Prize
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Netflix
NASSCOM®
INDIALEADERSHIPFORUM2016Innovation Networks
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: P&G
NASSCOM®
INDIALEADERSHIPFORUM2016GE Flight Quest
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: GE
NASSCOM®
INDIALEADERSHIPFORUM2016GE Hospital Quest
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: GE
NASSCOM®
INDIALEADERSHIPFORUM2016Foldit
@joeweinman © 2016 Joe Weinman. All Rights Reserved.
Source: Foldit/WPI