NAEO 2010 amtelco presents road rally 1

AMTELCO PRESENTSAMTELCO PRESENTS

Road Rally 1Road Rally 1What’s New For 2010?What’s New For 2010?

LET’S COMMUNICATE!LET’S COMMUNICATE!

We are constantly striving to improve our communications with you.

What are some of the tools now available to keep us in touch?

LETS COMMUNICATELETS COMMUNICATE

TECHHELPER NEWSLETTERTECHHELPER NEWSLETTERKeeping you informed with monthly updates from

Field Service.

AMTELCO INSIDERAMTELCO INSIDERKeeping you informed with monthly updates from

Software.

AMTELCO INSIDERAMTELCO INSIDEROne of the Amtelco Insider links goes to a techhelper page with current releases, with readme history links.

AMTELCO INSIDERAMTELCO INSIDERStay informed by subscribing to the Techhelper RSS

feed.

NEW! We are now posting alerts about new releases as soon as they

are available, with links to what has changed!

SOCIAL MEDIASOCIAL MEDIAKeeping you informed with Social Media tools such as

Facebook.

SOCIAL MEDIASOCIAL MEDIAKeeping you informed with Social Media tools such as

Twitter.

WEB FEATURES LISTWEB FEATURES LISTAll features and modules listed, categorized, and updated.

http://callcenter.amtelco.com/features/default.htm

http://callcenter.amtelco.com/features/default.htm

NAEO RESOURCESNAEO RESOURCESWe have special resources for NAEO attendees –

Thumbdrives and a special NAEO download web site.

WHAT’S NEWWHAT’S NEWWITH INFINITY?WITH INFINITY?

You will see a green, yellow, or red You will see a green, yellow, or red stoplight for each feature we present.stoplight for each feature we present.

Currently AvailableCurrently Available

Taking Orders,Taking Orders,Availability PendingAvailability PendingRelease From BetaRelease From BetaOr Requirements Or Requirements

DiscussionDiscussion

Not Ready,Not Ready,Just PresentingJust Presenting

The ConceptThe Concept

We first announced Infinity 5.51 at We first announced Infinity 5.51 at NAEO in Cancun.NAEO in Cancun.

Over 170 sites have taken advantage of Over 170 sites have taken advantage of the free 5.51 upgrade for service the free 5.51 upgrade for service

contract customers.contract customers.

Infinity 5.51 included some powerful Infinity 5.51 included some powerful new capabilities.new capabilities.

INFINITYINFINITYInfinity 5.51Infinity 5.51

Two-Way SMSTwo-Way SMSINFINITY 5.51INFINITY 5.51

SMS text messaging was introduced as SMS text messaging was introduced as an option with Infinity 5.51.an option with Infinity 5.51.

Use SMS text messaging with Infinity or Use SMS text messaging with Infinity or IS message dispatching.IS message dispatching.

We now have over 20 sites utilizing We now have over 20 sites utilizing SMS text messaging.SMS text messaging.

Two-Way SMSTwo-Way SMSINFINITY 5.51INFINITY 5.51

We have recently enhanced Infinity We have recently enhanced Infinity SMS to allow clients to more easily SMS to allow clients to more easily

reply to SMS text messages.reply to SMS text messages.

Clients can also send you unsolicited Clients can also send you unsolicited inbound text messages that are inbound text messages that are

matched to their account and popped matched to their account and popped to an operator.to an operator.

Universal DID allows you to migrate one client Universal DID allows you to migrate one client at a time to one number forwarding.at a time to one number forwarding.

INFINITY 5.51INFINITY 5.51

Provide more information to your operators prior to Provide more information to your operators prior to answering by showing the ANI prior to answer.answering by showing the ANI prior to answer.


Infinity Dashboard provides flexible real-time Infinity Dashboard provides flexible real-time system monitoring.system monitoring.


Infinity 5.51 Dashboard has been enhanced Infinity 5.51 Dashboard has been enhanced with new display elements.with new display elements.


VoIPVoIPINFINITY 5.51INFINITY 5.51

Amtelco continues to focus on expanding VoIP Amtelco continues to focus on expanding VoIP solutions for you:solutions for you:

Infinity VoIP Board operator audio.Infinity VoIP Board operator audio.

Infinity VoIP Board SIP trunking.Infinity VoIP Board SIP trunking.

SIP Soft Agent.SIP Soft Agent.

MiteyMiteMessenger.MiteyMiteMessenger.

Asterisk and Gateway Integration.Asterisk and Gateway Integration.

We are working with telephone carriers such as We are working with telephone carriers such as Paetec and PBX vendors such as Avaya, Cisco, and Paetec and PBX vendors such as Avaya, Cisco, and

Mitel on interop certifications.Mitel on interop certifications.

Business ContinuityBusiness ContinuityINFINITY 5.51INFINITY 5.51

Amtelco has been focusing on Business Continuity Amtelco has been focusing on Business Continuity solutions for you. We now offer:solutions for you. We now offer:

Backup Server with Network BackupBackup Server with Network Backup

Backup Server with Real Time BackupBackup Server with Real Time Backup

Amtelco Emergency Access with New OptionsAmtelco Emergency Access with New Options

Amtelco Emergency AccessAmtelco Emergency AccessINFINITY 5.51INFINITY 5.51

Hosted Business Continuity solutions, allowing you Hosted Business Continuity solutions, allowing you to partner with Amtelco to obtain a new level of to partner with Amtelco to obtain a new level of

preparedness:preparedness:

Bronze Level – Bronze Level – 4 hour activation, send backup tapes to 4 hour activation, send backup tapes to Amtelco, we restore them into our shared backup server.Amtelco, we restore them into our shared backup server.

Silver Level – Silver Level – 2 hour activation, use network backup to 2 hour activation, use network backup to backup your data into our shared backup server.backup your data into our shared backup server.

Gold Level – Gold Level – 1 hour activation, use real-time backup to 1 hour activation, use real-time backup to backup your data into our shared backup server.backup your data into our shared backup server.

Platinum Level – Platinum Level – 20 minute activation, dedicated hardware 20 minute activation, dedicated hardware for you that is ready when you need it.for you that is ready when you need it.

Universal DID recommended for all levels to facilitate easy forwarding to Amtelco.Universal DID recommended for all levels to facilitate easy forwarding to Amtelco.

Amtelco Emergency AccessAmtelco Emergency AccessINFINITY 5.51INFINITY 5.51

We would like to get your feedback on We would like to get your feedback on the interest level of Hosted Emergency the interest level of Hosted Emergency

Access solutions. Access solutions.

We will be covering this in more detail We will be covering this in more detail with Greg and Jody at our Road Rally II with Greg and Jody at our Road Rally II session Tuesday at 9:15 and we look session Tuesday at 9:15 and we look

forward to your input.forward to your input.

Introducing Infinity release 5.6.Introducing Infinity release 5.6.INFINITY 5.6INFINITY 5.6

Amtelco continues to enhance the Infinity Amtelco continues to enhance the Infinity platform.platform.

We are proud to announce our new Infinity We are proud to announce our new Infinity 5.6 release.5.6 release.

We have Infinity 5.6 running at Amtelco and We have Infinity 5.6 running at Amtelco and are preparing it for beta testing.are preparing it for beta testing.

We We are taking ordersare taking orders and will make it and will make it available to customers who request it on a available to customers who request it on a

first come first serve basis.first come first serve basis.

Increase flexibility and security with 32 Character Login Increase flexibility and security with 32 Character Login Name and 32 Character Alpha-Numeric Password.Name and 32 Character Alpha-Numeric Password.


Provide more tools for your operators using our new Provide more tools for your operators using our new HiRes Collapsible Panels.HiRes Collapsible Panels.

Open as many panels as you like, reorder the panels, Open as many panels as you like, reorder the panels, force panels open, or block certain panels.force panels open, or block certain panels.


Infinity 5.6 Dashboard has been enhanced Infinity 5.6 Dashboard has been enhanced with a new Infinity ACD Service Level with a new Infinity ACD Service Level

Reporting display.Reporting display.


Infinity 5.6 IS Reporting has been enhanced Infinity 5.6 IS Reporting has been enhanced with a new Infinity ACD Service Level Report.with a new Infinity ACD Service Level Report.


Scheduled Callback RequestScheduled Callback RequestINFINITY 5.6INFINITY 5.6

Scheduled callback allows callers to request Scheduled callback allows callers to request a callback rather than waiting in queue.a callback rather than waiting in queue.

Callers can specify if they want a callback as Callers can specify if they want a callback as soon as possible or at a specific time or even soon as possible or at a specific time or even

specific day.specific day.

This can be a great tool to smooth out busy This can be a great tool to smooth out busy times, avoid long hold times, and improve times, avoid long hold times, and improve

service. service.

MDR as a ServiceMDR as a ServiceTurn operator off if audio is lostTurn operator off if audio is lostOn-Screen Indicator for Client Repeat and SpecialsOn-Screen Indicator for Client Repeat and Specials160 character operator chat (was 80 characters)160 character operator chat (was 80 characters)Option to block Chat to All from certain agentsOption to block Chat to All from certain agentsInfinity Web offline eventInfinity Web offline event64 party conferences64 party conferences24 character dial suffix (was 12 characters)24 character dial suffix (was 12 characters)Dialout guard timeDialout guard timePrint Specials reportPrint Specials reportClient Sources reportClient Sources reportClient Status reportClient Status reportPending Auto-Callout reportPending Auto-Callout reportAuto-Digital Paging via SMSAuto-Digital Paging via SMSVoIP Board Call TransferVoIP Board Call TransferVoIP Board Quality of Service SettingVoIP Board Quality of Service SettingMultiple VoIP Boards Multiple VoIP Boards XDS Board Error Recovery and ResetXDS Board Error Recovery and Reset

INFINITY 5.6INFINITY 5.6More Infinity 5.6 FeaturesMore Infinity 5.6 Features

WHAT’S NEW WHAT’S NEW WITH IS?WITH IS?

INTELLIGENT SERIESINTELLIGENT SERIESCurrent IS ReleaseCurrent IS Release

The current Intelligent Series release is The current Intelligent Series release is 5.51.3504. 5.51.3504.

Over 170 sites are running on Over 170 sites are running on 5.51.3504.5.51.3504.

We just released 5.51.3659 which We just released 5.51.3659 which offers some enhancements over 3504.offers some enhancements over 3504.

10 sites are now running 5.51.3659.10 sites are now running 5.51.3659.

INTELLIGENT SERIESINTELLIGENT SERIES

New License ManagerNew License ManagerPrint IS Info Pages and Print to PDF add-onPrint IS Info Pages and Print to PDF add-onIS Client Setup BillingIS Client Setup BillingNew script elements – New script elements –

Added SelectElement element. (to have the focus Added SelectElement element. (to have the focus jump to a specific element on the screen)jump to a specific element on the screen)Added script option to set focus to first element Added script option to set focus to first element after a screen mode changeafter a screen mode changeAdded option to SelectContact to not show alert Added option to SelectContact to not show alert when contact can't be found. when contact can't be found. Added option to SelectContact for running Added option to SelectContact for running actions when contact is not found. actions when contact is not found. Added a new Prompt User element.Added a new Prompt User element.

IS Release 5.51.3659 includes several IS Release 5.51.3659 includes several new features:new features:

INTELLIGENT SERIESINTELLIGENT SERIESIntroducing IS release 5.6.Introducing IS release 5.6.

We have a new Intelligent Series release that We have a new Intelligent Series release that is paired up with Infinity 5.6.is paired up with Infinity 5.6.

The new Infinity and Intelligent Series 5.6 The new Infinity and Intelligent Series 5.6 release is packed with lots of exciting release is packed with lots of exciting

features.features.

We We are taking ordersare taking orders and will make it and will make it available to customers who request it on a available to customers who request it on a

first come first serve basis.first come first serve basis.

INTELLIGENT SERIESINTELLIGENT SERIESIntroducing IS Release 5.6.Introducing IS Release 5.6.

IS Reporting:IS Reporting:Report CommentsReport CommentsIS Stats in Billing Link 4IS Stats in Billing Link 4IS Contact Method Log ReportIS Contact Method Log ReportIS Client List ReportIS Client List ReportInfinity ACD Service Level ReportInfinity ACD Service Level ReportScheduled Purge of IS StatisticsScheduled Purge of IS Statistics

Contact Based Architecture popping failed IS Contact Based Architecture popping failed IS dispatches via pager, sms, email to the originating dispatches via pager, sms, email to the originating operator.operator.

INTELLIGENT SERIESINTELLIGENT SERIESIntroducing IS TransformerIntroducing IS Transformer

Providing you an automated tool to create scripts.Providing you an automated tool to create scripts.

INTELLIGENT SERIESINTELLIGENT SERIESIS Transformer is a great tool for acquisitions.IS Transformer is a great tool for acquisitions.

Create scripts from competitive systems.Create scripts from competitive systems.

INTELLIGENT SERIESINTELLIGENT SERIESIS Transformer, Before and After.IS Transformer, Before and After.

INTELLIGENT SERIESINTELLIGENT SERIESContact Based Architecture.Contact Based Architecture.

More and more sites are migrating to the More and more sites are migrating to the Contact Based Architecture.Contact Based Architecture.

Contact Based Architecture shifts from Contact Based Architecture shifts from account and instruction based dispatchingaccount and instruction based dispatching to to

contact and script based dispatchingcontact and script based dispatching..

INTELLIGENT SERIESINTELLIGENT SERIESTeleplex has adopted Contact Based Teleplex has adopted Contact Based

Architecture for their Dispatching model. Architecture for their Dispatching model. Here is a quote from Doug Robbins:Here is a quote from Doug Robbins:

““Your software development team has been Your software development team has been tremendous to work with, on and off beta calls. tremendous to work with, on and off beta calls.

We have 400 accounts on contact dispatch. We have We have 400 accounts on contact dispatch. We have another 300 getting ready to swing after NAEO. another 300 getting ready to swing after NAEO.

We are a big fan of contact dispatch. We have We are a big fan of contact dispatch. We have improved operator call processing time, we have improved operator call processing time, we have

reduced error rates, the web on call has been a great reduced error rates, the web on call has been a great enhancement. We find Infinity IS to be an extremely enhancement. We find Infinity IS to be an extremely

powerful tool beyond our wildest expectations. “powerful tool beyond our wildest expectations. “

INTELLIGENT SERIESINTELLIGENT SERIESACT Teleservices has adopted Contact Based ACT Teleservices has adopted Contact Based

Architecture for their Dispatching model. Here is Architecture for their Dispatching model. Here is information from Sean Haugh of ACT:information from Sean Haugh of ACT:

We have approximately 1850 accounts currently using We have approximately 1850 accounts currently using IS dispatch functions, with about 250 more scheduled IS dispatch functions, with about 250 more scheduled by the end of March, and thousands of accounts to go by the end of March, and thousands of accounts to go

in the longer term.in the longer term.

A good portion of these incorporate automated A good portion of these incorporate automated dispatch functions, which involve no input from the dispatch functions, which involve no input from the

operator. We are constantly researching new ways to operator. We are constantly researching new ways to further automate dispatch procedures.further automate dispatch procedures.

We have seen two main benefits: Speed and We have seen two main benefits: Speed and accuracy. Speed – the dispatcher spends less time accuracy. Speed – the dispatcher spends less time

researching what to do next, who to call, etc; a researching what to do next, who to call, etc; a properly designed script determines these and barring properly designed script determines these and barring extraneous circumstances all they need to do is press extraneous circumstances all they need to do is press

a button and give the message. This same a button and give the message. This same functionality leads to accuracy : with the steps laid functionality leads to accuracy : with the steps laid

out already, careless mistakes are avoided.out already, careless mistakes are avoided.

A lesser but not insignificant benefit is improved A lesser but not insignificant benefit is improved dispatch training. We have implemented IS dispatch dispatch training. We have implemented IS dispatch

with an eye towards simplicity wherever possible, with an eye towards simplicity wherever possible, with the goal of anyone being able to dispatch. I have with the goal of anyone being able to dispatch. I have said this before but it bears repeating in that we have said this before but it bears repeating in that we have

had occasions where operators have successfully had occasions where operators have successfully dispatched calls via contact based dispatch with zero dispatched calls via contact based dispatch with zero

training on any form of dispatch.training on any form of dispatch.

We have yet to find a situation where IS dispatch We have yet to find a situation where IS dispatch could not be of use in some form; at its’ most basic could not be of use in some form; at its’ most basic

use we can at least prevent a call from being dropped use we can at least prevent a call from being dropped accidentally by the operator taking the message. accidentally by the operator taking the message.

INTELLIGENT SERIESINTELLIGENT SERIESContact Based Architecture.Contact Based Architecture.

The biggest challenge with Contact Based The biggest challenge with Contact Based Architecture is making the commitment to Architecture is making the commitment to

change and getting started.change and getting started.

Sites migrating to the new method have Sites migrating to the new method have requested some tools to make the transition requested some tools to make the transition

easier.easier.

INTELLIGENT SERIESINTELLIGENT SERIESContact Based Architecture Combo Checkin Screen Contact Based Architecture Combo Checkin Screen

shows Infinity Msg Index with Voice Messages and a shows Infinity Msg Index with Voice Messages and a Special count + IS Message Center.Special count + IS Message Center.

INTELLIGENT SERIESINTELLIGENT SERIESPressing the Checkin key from the Combo Checkin Pressing the Checkin key from the Combo Checkin

Screen changes to the Infinity Checkin Screen, Screen changes to the Infinity Checkin Screen, allowing viewing and editing of Specials.allowing viewing and editing of Specials.

INTELLIGENT SERIESINTELLIGENT SERIESContact Based Architecture Combo Inbox in IS Web Contact Based Architecture Combo Inbox in IS Web shows both IS messages and Infinity text and voice shows both IS messages and Infinity text and voice messages, allowing clients to play voice messages.messages, allowing clients to play voice messages.

Amtelco continues to improve Amtelco continues to improve and expand the IS scheduling and expand the IS scheduling

solutions.solutions.


On-Call SchedulingOn-Call SchedulingAppointment SchedulingAppointment SchedulingWeb SchedulingWeb Scheduling

IS Directory On-Call SchedulingIS Directory On-Call SchedulingOffer Operator and Web Based Offer Operator and Web Based

On-Call Scheduling services.On-Call Scheduling services.


IS Directory On-Call Scheduling IS Directory On-Call Scheduling Link Scripting with On-Call Schedules.Link Scripting with On-Call Schedules.


IS Directory On-Call Scheduling IS Directory On-Call Scheduling 5.6 5.6 New On-Call Coverage New On-Call Coverage

Spreadsheet View.Spreadsheet View.


IS Directory On-Call Scheduling IS Directory On-Call Scheduling 5.6 5.6 New On-Call Coverage Checker New On-Call Coverage Checker that alerts schedule administrators that alerts schedule administrators

about unassigned shifts.about unassigned shifts.


IS Directory Appointment IS Directory Appointment SchedulingScheduling

Offer Operator and Web Based Offer Operator and Web Based Appointment Scheduling for your Appointment Scheduling for your

clients.clients.


IS Directory Appointment IS Directory Appointment Scheduling Scheduling

Link Scripting with your Schedules.Link Scripting with your Schedules.



Setup Defined Time Slots (left) orSetup Defined Time Slots (left) orOn-The-Fly Assignments (right).On-The-Fly Assignments (right).



Search for booked appointments for a Search for booked appointments for a caller or resource to cancel or caller or resource to cancel or

reschedule.reschedule.


IS Web SchedulingIS Web SchedulingWeb Home Screen with Calendar.Web Home Screen with Calendar.


IS Web SchedulingIS Web SchedulingSync Calendar with Outlook.Sync Calendar with Outlook.


NEW NEW APPLICATIONSAPPLICATIONS

We are constantly striving to create We are constantly striving to create new applications and services for you.new applications and services for you.

We have several that we are excited to We have several that we are excited to debut for you today.debut for you today.

NEW APPLICATIONSNEW APPLICATIONS

IS OnTeam SchedulingIS OnTeam SchedulingNew automated employee scheduling.New automated employee scheduling.


IS OnTeam SchedulingIS OnTeam SchedulingCreate Rules to Auto-Assign Schedules.Create Rules to Auto-Assign Schedules.


IS OnTeam Scheduling IS OnTeam Scheduling Run Auto-Assign to create your Run Auto-Assign to create your

schedules.schedules.


IS OnTeam SchedulingIS OnTeam SchedulingView completed schedule, including View completed schedule, including

breakdown of shifts by day and breakdown of shifts by day and employee.employee.


IS OnTeam Scheduling IS OnTeam Scheduling Include Auto-Assignment of On-Call Include Auto-Assignment of On-Call

Shifts.Shifts.


New IS 5.6 based Instant Messaging services New IS 5.6 based Instant Messaging services for you and your clients. Access IS Messenger for you and your clients. Access IS Messenger

from the new Telephone Agent HiRes from the new Telephone Agent HiRes Collapsible Panels.Collapsible Panels.

IS MESSENGERIS MESSENGER

Access IS Messenger from IS Supervisor.Access IS Messenger from IS Supervisor.IS MESSENGERIS MESSENGER

Access IS Messenger from MiteyMite Access IS Messenger from MiteyMite Messenger. This allows extending Instant Messenger. This allows extending Instant

Messenging services to your clients.Messenging services to your clients.


Allow clients to Allow clients to communicate with communicate with

each other and with each other and with your call center staff.your call center staff.

Use IS Messenger Operator Actions to Use IS Messenger Operator Actions to announce calls to clients running MiteyMite announce calls to clients running MiteyMite

Messenger.Messenger.


Open multiple Conversations at once and Open multiple Conversations at once and move from Conversation to Conversation.move from Conversation to Conversation.


Report on IS Messenger Conversations and Report on IS Messenger Conversations and view Conversation History from IS Supervisor.view Conversation History from IS Supervisor.


NEW APPLICATIONSNEW APPLICATIONSiPhone Application miCashiPhone Application miCash

iPhone based cashboard that allows you to iPhone based cashboard that allows you to associate a $$ value with call activity.associate a $$ value with call activity.

NEW APPLICATIONSNEW APPLICATIONSiPhone Application miCashiPhone Application miCash

miCash accumulates $$ value while you watch. miCash accumulates $$ value while you watch. Watch the screen turn green each time there is Watch the screen turn green each time there is

an update.an update.

NEW APPLICATIONSNEW APPLICATIONSiPhone Application miDashiPhone Application miDash

Monitor your system activity while you are on Monitor your system activity while you are on the go with your iPhone.the go with your iPhone.

NEW APPLICATIONSNEW APPLICATIONSiPhone Application miOncalliPhone Application miOncall

Provide your clients with a mobile option for Provide your clients with a mobile option for viewing and managing on-call schedules.viewing and managing on-call schedules.

NEW APPLICATIONSNEW APPLICATIONSiPhone ApplicationsiPhone Applications

Download the Amtelco iPhone apps from Apple.Download the Amtelco iPhone apps from Apple.

B2B AgentB2B Agent IS Client Sharing Tool.IS Client Sharing Tool.


B2B Agent allows agents from multiple call centers to B2B Agent allows agents from multiple call centers to work from a single host IS server regardless of which work from a single host IS server regardless of which

Infinity server the operator is connected to.Infinity server the operator is connected to.

Keep the IS applications and data centralized while Keep the IS applications and data centralized while sharing calls with other call centers.sharing calls with other call centers.

Become a much larger virtual call center by Become a much larger virtual call center by partnering with other call centers on a temporary or partnering with other call centers on a temporary or permanent basis.permanent basis.

Consolidate overnight operators with partner call Consolidate overnight operators with partner call centers.centers.

B2B Agent B2B Agent Link IS Servers together to allow sharing Link IS Servers together to allow sharing

clients between call centers.clients between call centers.


Setup system connections to remote

IS Servers.

B2B AgentB2B AgentLink IS Agents between IS Servers. This allows an Link IS Agents between IS Servers. This allows an agent to be logged into more than one IS Server.agent to be logged into more than one IS Server.


Setup agent connections to remote IS Servers.

B2B AgentB2B AgentNow the key to client sharing, link specific IS Now the key to client sharing, link specific IS

Clients to remote IS Servers.Clients to remote IS Servers.


When an operator answers a remote client, they When an operator answers a remote client, they see an indication that it is a remote client, see an indication that it is a remote client,

everything else is completely seamless. everything else is completely seamless.


NEW APPLICATIONSNEW APPLICATIONSIS Web ScriptingIS Web Scripting

Web enable your IS message scripts.Web enable your IS message scripts.


Build Scripts for Client or Public Web Access.Build Scripts for Client or Public Web Access.


Apply Special Web Styles for each Client.Apply Special Web Styles for each Client.


Allow callers to start a script on the web and Allow callers to start a script on the web and then request operator assistance.then request operator assistance.

The operator can pick up the script where the caller

left off!


Script IS Web Oncall and Directory Messaging.Script IS Web Oncall and Directory Messaging.


Operator Web Scripting.Operator Web Scripting.


Choose to apply each script for Operator Use, Choose to apply each script for Operator Use, General Web Scripting, IS Web Scripting, or Web General Web Scripting, IS Web Scripting, or Web

Testdrive. Could It Be Any Easier?Testdrive. Could It Be Any Easier?

Thank You!Thank You!

Technology

NAEO 2010 amtelco presents road rally 1