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Chapter 7: Advanced Capacity

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CHAPTER 7: ADVANCED CAPACITY Objectives

The objectives are:

• Define Capacity Resources • Set up Work Centers and Machine Center Calendars • Use Capacity Journals for Planning

Introduction Advanced Capacity examines the capacity setup needed to run production planning with constrained resources. Planning with constrained resources is needed when bottlenecks appear in the production environment.

First, the work center group, work center, and machine hierarchy are set up. Then the connected work calendars are defined. Finally, the use of the capacity journals for capacity planning is described in detail. The capacity planning can be seen as the possibility to make a "shop supervisor overview" for the manager responsible for the production.

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Manufacturing II in Microsoft Dynamics® NAV 2009

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Capacity Resources The first step in capacity planning is setting up the capacity resources. There are three types of capacity resources or facilities defined in the program:

• Work Center Groups. These are broad departments within the organization. A work center group is a reporting unit, rather than a facility where work is scheduled. A plant may have both production and inventory departments defined as work center groups.

• Work Centers. These are the resources or facilities where work is performed. Production orders can be scheduled in work centers through routings. The consolidated calendar, which is the shop calendar from the machine center, is used by the program to designate capacity availability. This allows the work center load to become a "shop supervisor overview" of the entire work load from the attached machine centers.

• Machine Centers. This is the lowest level in the capacity resources hierarchy. A machine center can be a: o Machine o Group of machines with identical characteristics o Person o Group of people (who performs similar operations)

In many operations, only those resources that need to be monitored, or tend to be bottlenecks, are designated as machine centers. When a production order is scheduled in a machine center, it consumes capacity (reduces availability).

Depending on how tight companies need to control their resources, they may chose to structure their routing operations at the machine center level instead of the work center level. By structuring routings in this manner, companies can view the load at both a specific machine center and at an aggregate level by using the work center load.

Demonstration 1 – Calendar Calculation

The following steps show how to recalculate all capacity calendars in the demonstration company.

1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Lists > Work Centers. 3. Click Calendar. 4. In the View by field, select Month 5. In the Column Set field, accept the default dates. 6. Click Show Matrix. 7. Go to Actions > Functions > Calculate. 8. In the Starting Date field, type 01/01/2010. 9. In the Ending Date field, type 12/31/2010.



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10. Click OK. 11. Close all open windows. 12. In the navigation pane, click the Departments button. 13. Go to Manufacturing > Capacities > Lists > Machine Centers. 14. Repeat steps 3-10 for all machine centers to calculate the calendars. 15. Close all open windows. 16. In the navigation pane, click the Departments button. 17. Go to Manufacturing > Capacities > Lists > Work Centers. 18. Double-click work center 100 (Assembly department). 19. In the Scheduling FastTab, select the Consolidated Calendar check

box. 20. Click OK. 21. Repeat steps 19-20 for all work centers.

General FastTab

In addition to establishing the work center number and description, the work center must be assigned to a work center group. Either look up the appropriate work center group or set up a new group in the Work Center Groups window.

• Alternate Work Center - This field is for informational purposes only.

• Blocked - Select this field to block the work center account. This is done to prevent any posting to a work center when it is down for maintenance or other reasons.

Posting FastTab • Direct Unit Cost - This field directly attributes to processing or

production activities. Direct costs are expressed in costs for each unit of measure (minute, hour, or day). They are sometimes referred to as the "direct labor rate."

• Indirect Cost % - This field cannot be directly assigned to a unit, such as general operating costs of the work center. Indirect costs are expressed as an additional percentage to increase the direct cost of the facility. This percentage is added to the direct cost in the calculation of the unit cost.

• Overhead Rate - The overhead rate is a cost based on the unit of measure code in the work center card, which is added to the direct cost to cover overhead expenses.

• Unit Cost - The unit cost reflects the total cost for each unit of measure to operate the facility. The unit cost is expressed as follows:

Direct cost + (indirect cost %*direct cost) + overhead rate = unit costs.



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Although a Unit Cost can be entered directly into the field, it is recommended to use the other costing fields.

• Unit Cost Calculation - This field is determined by selecting one of two options: time or units. Select which option is to be the basis for the cost calculation. If choosing time, the calculation is based on the used time. Otherwise, it is calculated on the produced units.

• Specific Unit Costs - Use this field to define the unit costs at the routing operation level. The Unit Cost Per field on the routing lines overrides the Unit Cost field on the work center card. This may be especially valuable for operations that have a dramatically different capacity cost than what is normally processed at that work center.

• Department Code and Project Code - These fields are the two Global Dimensions set up in the Finance area.

• Subcontractor No. - Use this field when establishing work center cards for outside vendors. When you are populating the subcontractor worksheet, the vendor number entered is copied to the subcontractor worksheet line as a recommendation to purchase that operation from the subcontractor indicated on this field.

• Flushing Method - Use this field to select one of the following methods for flushing of output. Since the facilities control posting of the finished good, it is important to consider the flushing method closely.

Field Comments

Manual Select this option to manually post the output through the output journal or production journal.

Forward Select this option to have the program automatically calculate and post output. When the status of a planned (or firm planned) production order is changed to Released, expected output is posted for those operations that have machine or work centers set to forward flush.

Backward Select this option to have the program automatically calculate and post output. When the status of a released production order is changed to Finished, expected output is posted for those operations that have machine or work centers set to Backward Flush.

• General Product Posting Group - This field functions the same way as in the rest of the program. Its addition to the work center card is primarily for costing purposes.



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Scheduling FastTab • Unit of Measure Code - Use this field to use the capacity unit of

measure table to assign a unit of measure for this work center. Available options are: o Minutes o Hours o Days o 100/hour

Enter any code or description that fits the production process.

• Capacity - Use this field to state how many people are working at this work center. For example, if the number 3 is entered, this means three people staff this work center. This value is used to determine the total capacity for the work center. The default setting is 1.

• Efficiency - Use this field to state the effective or rated capacity of the work center. If it is set to 80, then capacity and availability is calculated in the Shop Calendar Load window at 80 percent. The default is 100.

NOTE : Capacity and Efficiency - These fields affect the total available capacity of the work center. Capacity refers to how many machines or people work in the work center. If a work center's availability is eight hours but the capacity is two, then the total availability is 16 hours. Efficiency is expressed as a percentage and indicates the degree of utilization of the work center. For example if a work center's availability is eight hours but the efficiency is 90 percent, then the total availability is 7.2 hours.

• Consolidated Calendar - If this field is selected, the work center has no availability of its own. The work center's availability is equal to the sum of the machine center capacities. For example, if the consolidated calendar field is selected, and the work center has two machine centers assigned to it, each working eight hours, then the total availability for the work center is 16 hours. If the consolidated calendar field is not selected, the work center has an availability of eight hours. Use this field when routings are structured to schedule production operations at the machine center level. When you consolidate the calendar, the Work Center Load window and reports become a "shop supervisor overview" of the aggregate load in all machine centers attached to a particular work center.



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• Shop Calendar - Use this field as the foundation for creating a planning calendar and to determine the base availability of the work center based on the shifts and working hours of the facility. When you use the shop calendar, a specific calendar is generated for this work center (modified by work center capacity and efficiency). Generating a work center calendar helps you specify the number of shifts and shift lengths that determine the gross available capacity. How to set up shop calendars, specific work centers, and machine center calendars is reviewed later.

• Queue Time - Use this field to always refer to the time unit entered accordingly in the Queue Time Unit of Measure field. The queue time: o Defines the time span during which a part to be processed must

wait until it is actually processed. For example, a part is delivered to this work center at 1:00 P.M., and because processing does not start until 3:00 P.M., the part has a queue time of two hours.

o Represents time between the start time of the routing operation step using this work center and the finish of the prior routing operation.

• Queue Time Unit of Meas. Code - Use this field to indicate the unit of measure for queue time. If minutes are indicated, for example, an entry of 40 in the Queue Time field means there is a 40-minute wait.

Demonstration 2 – Work Center Setup

The following steps show how to set up a new work center.

1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Lists > Work Centers. 3. Click New. 4. Select the General FastTab. 5. In the No., field, type 600. 6. In Name field, type Finishing Department. 7. In the Work Center Group Code field, select 2. 8. Go to the Posting FastTab. 9. In the Direct Unit Cost field, type 1.00. 10. In the Unit Cost of Calculation field, select Time. 11. In the Flushing Method field, select MANUAL. 12. In the Gen. Prod. Posting Group field, select MANUFACT. 13. Go to the Scheduling FastTab. 14. In the Unit of Measure Code field, select MINUTES. 15. In the Capacity field, type 1. 16. In the Efficiency field, type 100. 17. In the Shop Calendar Code field, select 1.



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18. Click Calendar. 19. In the View by field, select Month 20. In the Column Set field, accept the default dates. 21. Click Show Matrix. 22. Go to Actions > Functions > Calculate. 23. In the Starting Date field, type 01/01/2010. 24. In the Ending Date field, type 12/31/2010. 25. Click OK. 26. Close all open windows.

Machine Centers • General FastTab - In addition to establishing the machine center

number and description, the machine center must be assigned to a work center from the General FastTab. There are two important fields on the work center card used by the machine center: o Capacity unit of measure o Shop calendar code (see Work Centers)

• Posting FastTab - This identifies direct and indirect costs, similar to the work center card. In addition, a flushing method can be specified for automatic flushing of time and quantity completed at a routing step, using this machine center (refer to the chapter discussing Finished Orders and Auto Flushing).

• Scheduling FastTab - In scheduling, both capacity and efficiency affect the total availability of the machine center (similar to work centers). The machine center uses the unit of measure code and shop calendar code from the work center to which it is attached. How to set up shop calendars and specific work center and machine center calendars is reviewed later. Standard queue time can be specified for this machine center. As with work centers, queue time represents time between the routing operation step using this machine center and the next routing operation step.

• Routing Setup FastTab - This is used to set default fields for a routing operation step that uses this machine center. These defaults are established for machine centers only. Since machine centers represent one or more machines performing identical work, it may be possible to set routing defaults. Because there can be a variety of work performed in a work center, setting routing defaults is not applicable.



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Demonstration 3 – Machine Center Setup

The following steps show how to set up a machine center and assign it to a work center.

1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Lists > Machine Centers. 3. Click New. 4. Select the General FastTab. 5. In the No., field, type 450. 6. In Name field, type Finishing. 7. In the Work Center No. field, select 600. 8. Go to the Posting FastTab. 9. In the Direct Unit Cost field, type 1.00. 10. In the Flushing Method field, select MANUAL. 11. In the Gen. Prod. Posting Group field, select MANUFACT. 12. Go to the Scheduling FastTab. 13. In the Capacity field, type 1. 14. In the Efficiency field, type 100. 15. In the Queue Time field, type 0. 16. Go to the Routing Setup FastTab. 17. In the Setup Time field, type 30. 18. In the Scrap % field, type 10. 19. Click Calendar. 20. In the View by field, select Month 21. In the Column Set field, accept the default dates. 22. Click Show Matrix. 23. Go to Actions > Functions > Calculate. 24. In the Starting Date field, type 01/01/2010. 25. In the Ending Date field, type 12/31/2010. 26. Click OK. 27. Close and open the Machine Center Calendar Matrix window to

refresh the data. 28. Close all open windows.

A machine center with its own costing and scheduling information is now created for Finishing associated with a work center.



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Work Center and Machine Center Calendars To specify the amount of time available for work and machine centers, a shop calendar must be defined. Multiple shop calendars can be established and then applied to the work centers as applicable. This allows work centers to be scheduled based upon a varying number of work shifts. (For example, the group of people that work in the painting area of a factory works different hours than the group that works in the assembling area). The shop calendar is modified for the specific work center or machine center using:

• Capacity • Efficiency • Specified down time (absence)

To establish a work center or machine center calendar, the shop calendar must be set up.

Demonstration 4 – Shift Codes and Shop Calendar Codes

Establish shift codes first; they represent how many shifts may be run in the manufacturing plant. If necessary, define multiple shift codes, since not all work centers and machine centers run the same number of shifts.

The following steps show how to set up a work shift code for working in three shifts.

1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Administration > Setup >

Work Shifts. 3. Click New.



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4. Type 3 as the code and 3rd shift as the description. 5. Click OK.

FIGURE 7.1 WORK SHIFTS

6. Establish shop calendar codes and define the working days and holidays for each shop calendar code. If necessary, establish multiple shop calendar codes, because not all work centers and machine centers run the same number of shifts.

The path to the Shop Calendars window is: Departments > Manufacturing > Capacities > Administration > Setup > Shop Calendars.

7. Review a shop calendar to determine how the workdays are defined. With the cursor on a row with a calendar, go to Related Information > Shop Cal. > Working Days.



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8. Specify the working day and hours for each shift. The following example is for a single shift.

FIGURE 7.2 SHOP CALENDAR WORKING DAYS

If the calendar time for a shift crosses midnight, then the time should be entered on two lines.

Building on the work shift created, perform the following:

• Establish a shop calendar code for three shifts. • The workweek is Monday through Friday. • Shift one is from 7:00 A.M. to 3:00 P.M. • Shift two is from 3:00 P.M. to 11:00 P.M. • Shift three is from 11:00 P.M. until 7:00 A.M. the next day.



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An example of this is as follows:

FIGURE 7.3 THREE WORK SHIFTS FROM MONDAY-FRIDAY

NOTE: To enter 11:00 P.M., type 23 or 11 P. The system reads 11 as 11:00 A.M . and gives a redundancy warning.

Demonstration 5

The following steps show how to register planned absences for two work centers.

1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Tasks > Absence > Reg.

Abs. (from Work Center). 3. Enter two work center numbers in the No., field on the Work

Center FastTab.



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Use the filter expression of "|." For example, select work centers 100 and 200. The filter expression will look like this: 100|200.

4. Enter the parameters of the absence on the Options FastTab.

Field Description

Ending Time Enter the ending time of the absence, (meaning the time the work center stops operating).

Starting Time Enter the starting time of the absence.

Starting Date Enter the starting date of the absence.

Ending Date Enter the ending date of the absence. Because the Registered Absence table is used for calculating the resources calendar, this field must be filled in. Change the ending date later if the absence period is prolonged.

Capacity Enter the amount of capacity, which cannot be used during the absence period. For example, if a work center provides three concurrent lines, it is not necessarily all three lines that are shut down.

Description Enter a short description of the reason for the absence.

Overwrite If this field is selected, the program overwrites entries on this particular date and time for this work center.

5. In the Starting Time field, type 8:00:00 A.M. 6. In the Ending Time field, type 3:00:00 P.M. 7. In the Starting Date field, type 1/28/2010. 8. In the Ending Date field, type 1/29/2010. 9. In the Capacity field, type 3.00. 10. In the Description field, type Maintenance. 11. Select the Overwrite check box. 12. Click OK. 13. To implement the absences, go to Manufacturing > Capacities >

Tasks > Absence > Implement Registered Absence.

This process assigns the absences under the work or machine center card. The information does not yet affect the calendar.

14. Select the Overwrite check box and click OK.

The next step is to update the calendars.

15. Open a work center where the absence was created for an absence. For example, go to Manufacturing > Capacities > Lists > Work Centers.



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16. Double-click work center 100 to open it. 17. Go to Related Information > Planning > Absence to view the

registered absences. 18. Select the lines individually and go to Related Information >

Absence > Update to update the work center's calendar. Note that update may only be run one line at a time.

19. Click OK. 20. Close all open windows.

The next step is to run the update process for work center 200 for all absences.

21. Repeat steps 15-19 for work center 200.

The next step is to review the impact on the planning calendars.

22. Open a work center where the absence was created for an absence. Double-click work center 200 to open it.

23. Go to Related Information > Planning > Calendar. 24. From the Work Center Calendar window, accept the default

settings, and click Show Matrix. 25. Under the date 1/28/2010, click the displayed number for work

center 200 to view the Calendar Entries window.

Observe that the Capacity (Total) field for 1/28/2010 is updated to show 0 capacity between 8:00 A.M. - 3:00 P.M.

The calendars for the work centers are updated to account for downtime for the defined days.

26. Close all open windows.

Review Absences

To review all absences created through Registered Absence reports, go to Departments > Manufacturing > Capacities > Absence > Registered Absences.

When information is updated in this form, you must still run the Implement Registered Absences report.



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Demonstration 6 – Creating Machine Center Calendars

Manufacturing calendars may be established for machine centers, just as they are for work centers.

The following steps show how to create a calendar for a machine center.

1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Lists> Machine Centers. 3. Double-click machine center 110 to open it. 4. Click Calendar. 5. From the Machine Center Calendar window, accept the default

settings and click Show Matrix. 6. Go to Actions > Functions > Calculate. 7. In the Starting Date field, type 01/01/2010. 8. In the Ending Date field, type 12/31/2010. 9. Click OK. 10. Click the displayed number below a date to view capacity details for

each shift.

Down time or absenteeism can also be established directly for the individual machine or work centers. The next demonstration shows how this can be done.

Demonstration 7

The machine center chosen is scheduled for an all-day safety audit.

1. Close all open windows and go back to the Machine Center Card window for machine center 110.

2. Click Calendar. 3. From the Machine Center Calendar window, accept the default

settings and click Show Matrix. 4. From the Calendar Entries window, go to Related Information >

Planning > Absence. 5. Enter the following information on the first line:

Date Starting Time

Ending Time

Description Capacity

02/01/2010 12:00:00 A.M.

11:59:59 P.M.

Safety Audit 1

6. Go to Related Information > Absence > Update. The calendar is updated to include the absence.

7. Click OK.



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8. Close and open the Machine Center Calendar Matrix window to refresh the data.

Notice that the available time for machine center 110 on 02/01/2010 is now blank.


Capacity Journals Use both the capacity journal and the recurring capacity journal to post time to a work center or a machine center. Reasons for using the journals can include assigning maintenance work or posting stop time. To post additional time to production orders, use these journals:

• Consumption • Output • Production

A recurring journal has two additional fields:

• Recurring frequency • Recurring method and expiration date

The recurring capacity journal functions the same way as all other recurring journals.

Use the following steps to set up the recurring capacity journal:

1. Select a recurring frequency, such as 1D or 1M. 2. Select a recurring method of fixed or variable. 3. Enter an expiration date. After this expiration date, the entry cannot

be posted.

Demonstration 8

The following steps show how to create, post, and review a capacity journal entry.

1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Tasks > Capacity Journals.



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3. Open the Capacity Journal window: Manufacturing > Capacities > Capacities Journal.

4. Enter the following information on the first line (add the missing columns to the journal):

Posting Date

Document No.

Type No. Stop Time

Cap. Unit of Measure

Starting Time

EndingTime

01/28/2010 56789 Work Center

100 1 HOURS 7:00:00 AM

8:00:00 AM

5. Click Post and click Yes. 6. Close all open windows.

Summary This course examines how to set up capacity resources: Work center Groups, Work Centers, and Machine Centers, as well as how to use the Capacity Journals for planning purposes.

Constrained-based capacity planning is useful in a bottleneck production environment because it provides an overview of the available capacity and the load on the specific resources.



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Lab 7.1 - Capacity Scenario

Establish a new machine center to use for the Assembly department with the following characteristics:

Machine Center No 115

Name Calibrating Machine

Work Center 100

Gen. Prod. Posting Group MANUFACT

Direct Unit Cost 1.00

Capacity 1

Efficiency 80

Step by Step 1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Lists > Machine Centers. 3. Click New. 4. Select the General FastTab. 5. In the No., field, type 115. 6. In Name field, type Calibrating Machine. 7. In the Work Center No. field, select 100. 8. Go to the Posting FastTab. 9. In the Direct Unit Cost field, type 1.00. 10. In the Flushing Method field, select MANUAL. 11. In the Gen. Prod. Posting Group field, select MANUFACT. 12. Go to the Scheduling FastTab. 13. In the Capacity field, type 1. 14. In the Efficiency field, type 80. 15. In the Queue Time field, type 0. 16. Go to the Routing Setup FastTab. 17. In the Setup Time field, type 30. 18. In the Scrap % field, type 0. 19. Click Calendar. 20. In the View by field, select Month 21. In the Column Set field, accept the default dates. 22. Click Show Matrix. 23. Go to Actions > Functions > Calculate. 24. In the Starting Date field, type 01/01/2010.



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25. In the Ending Date field, type 12/31/2010. 26. Click OK. 27. Close and open the Machine Center Calendar Matrix window to

refresh the data. Notice that capacity information pertaining to machine center 115 (Calibrating Machine) is displayed.


Lab 7.2: Add Machine Center to a Routing

Modify the routing so that operation, 30, is made in this new machine center.

Step by Step 1. In the navigation pane, click the Routings button. 2. Double-click routing 1000 to open it. 3. Change the status to Under Development. 4. Go to operation 30 and change the No. to 115. 5. Click Yes to rename the record. 6. Change the description to Calibrating Machine. 7. Change the status back to Certified. 8. Click OK.

Lab 7.3: Establish a Shop Calendar

Establish a new shop calendar, No. 4, for one shift, from: 7:00 A.M. until 3:00 P.M., Tuesday through Thursday.

Step by Step 1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Administration > Setup >

Work Shifts. 3. Click New. 4. Type 4 as the code and 4th shift as the description. 5. Click OK. 6. Go to Manufacturing > Capacities > Administration > Setup >

Shop Calendars. 7. Click New. 8. Type 4 as the code and Four shifts Tuesday-Thursday as the

description. 9. Go to Related Information > Shop Cal. > Working Days. 10. Select Tuesday in the day column on the first row. 11. Type 7 in the Starting Time field.



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12. Type 3P in the Ending Time Field. 13. Select 4 in the Work Shift field. 14. Select Wednesday in the day column on the second row. 15. Type 7 in the Starting Time field. 16. Type 3P in the Ending Time Field. 17. Select 4 in the Work Shift field. 18. Select Thursday in the day column on the third row. 19. Type 7 in the Starting Time field. 20. Type 3P in the Ending Time Field. 21. Select 4 in the Work Shift field. 22. Click OK. 23. Close all open windows.

Lab 7.4: Calculate Calendar

Use the shop calendar created for the machine center.

Step by Step 1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Lists > Machine Centers. 3. Double-click machine center 115 (Calibrating Machine) to open it. 4. In the Work Center No. field, click on the drop-down arrow. 5. Click Advanced. 6. From the Work Center List, go to Actions > Edit. 7. Go to the Scheduling FastTab. 8. Enter a shop calendar code of 4. 9. Click OK. 10. Close all open windows, except for machine center card 115. 11. Click Calendar. 12. From the Machine Center Calendar window, accept the default

settings and click Show Matrix. 13. Go to Actions > Functions > Calculate. 14. In the Starting Date field, type 01/01/2010. 15. In the Ending Date field, type 12/31/2010.



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16. Click OK. 17. Close and open the Machine Center Calendar Matrix window to

refresh the data. Notice that for machine center 115. Only Tuesday through Thursday has entries.


Lab 7.5: Register an Absence • Register an absence for work center 100 for several days starting

02/20/2010 using the Reg Abs (from Work Center) report. • Update the work center calendar. • Review the work center calendar to view the affect.

Step by Step 1. In the navigation pane, click the Departments button. 2. Go to Manufacturing > Capacities > Tasks > Absence > Reg.

Abs. (from Work Center). 3. In the No., field on the Work Center FastTab, type 100. 4. In the Starting Time field, type 8:00:00 AM. 5. In the Ending Time field, type 5:00:00 PM. 6. In the Starting Date field, type 02/20/2010. 7. In the Ending Date field, type 02/25/2010. 8. In the Capacity field, type 3.00. 9. In the Description field, type Repairs. 10. Select the Overwrite check box. 11. Click OK. 12. Go to Manufacturing > Capacities > Tasks > Absence >

Implement Registered Absence. 13. Select the Overwrite check box and click OK. 14. Go to Manufacturing > Capacities > Lists > Work Centers. 15. Double-click work center 100 to open it. 16. Go to Related Information > Planning > Absence to view the

registered absences. 17. Select the lines individually and go to Related Information >

Absence > Update to update the work center's calendar. Note that update may only be run one line at a time.

18. Click OK. 19. From Work Center Card 100, go to Related Information >

Planning > Calendar. 20. From the Work Center Calendar window, accept the default

settings and click Show Matrix.



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21. Under the date 02/22/2010, click on the field to view the Calendar Entries window. Observe that the Capacity (Total) field for 02/22/2010 is updated to show 0 capacity between 8:00 A.M. - 5:00 P.M.




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Quick Interaction: Lessons Learned Take a moment and write down three key points you have learned from this chapter

1.

2.

3.



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Technology

Na2009 enus manii_07