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IBM Collaboration Solutions:Vision and Strategy August, 2017
1
Ed BrillVice PresidentIBM Collaborations Solutions
® 2017 IBM Collaboration Solutions
Digital businesses are disrupting industries and professions.
lack agility, flexibility, and a digital mindset
are vulnerable to disruption within three years
have challenges with innovation
69%
72%
80%
The CapGemini Digital Transformation Institute, March/April 2017
The CapGemini Digital Transformation Institute, March/April 2017
Harvard Business Review Analytics Study 2016 and IBM
® 2017 IBM Collaboration Solutions
In this era of digital business, collaboration is evolvingOur way of working has to change dramatically
WAVE 1:Productivity • Enterprise Social Networks
• File Sharing• Chat and Messaging
• Culture• Institutional knowledge• Social graph, bots and
machine learning
• Desktop • Email • Conferencing
WAVE 2:Engagement
WAVE 3:Intelligence
® 2017 IBM Collaboration Solutions
$37billion
is lost every year to unproductive meetings (1/3rd) annually.
Journal of Occupational and Organizational Psychology, 86, 457-476.
93%or marketers
surveyed said “Agile” helped them improve speed to market (ideas, products and campaigns).
Matrix Marketing, 2016
26%lack execution
The problem isn’t that companies lack good ideas … but the transition from R&D to the business unit is terrible (16%) or needs serious work (26%)
HBR, 2017
$588billion
According to Basex research, interruptionscost the U.S. economy $588 billion a year ... Jeopardizing profits.”
Too many tools -context switching
A lag in digital transformation is costing organizations
® 2017 IBM Collaboration Solutions
This era of digital transformation will be defined by the velocity of innovation, decision-making and problem solving.
“We must work faster...we are going from a culture of typing and texting to a culture of conversations and talking.”- Inhi Cho SuhGeneral Manager, IBM Collaboration Solutions
Our Five Guiding Principles: 1. Make every conversation count2. Create sparks, combine expertise
with insight 3. Guide to better outcomes 4. Create focus, reduce noise5. Empower the citizen developer
® 2017 IBM Collaboration Solutions
To accelerate digital transformation, organizations need
Conversation
Cognitive
Content
Cloud
Choice
CognitiveCollaboration Platform
® 2017 IBM Collaboration Solutions
What could this mean for organizations?
Single, unified
environments
Outcome focused
solutions
Agile apps to aid team
velocity
Intelligent assistants
® 2017 IBM Collaboration Solutions
Cognitive Collaboration Platform - Integrated Workflow and Bots
WorkSolutions
• Packaged, custom or embedded “snap-ins” for third party ISV ecosystems • Understands context, and the language of professions and industries
Work ServicesPlatform
• Workflow and Bots at the core • Low-code App Dev and flexible templates • Access to Watson Cognitive APIs• Over 300 connectors, including Domino
MicroServices
• Over 20 Micro Services built on Open Source innovation and standards • Composable and accessible via any solution or API• Industry Standard – Docker container support provides maximum flexibility
Ecosystem Data
® 2017 IBM Collaboration Solutions
Work the way you want
Our solutions run on our public cloud, your dedicated cloud, private cloud, or in hybrid cloud scenarios*. You should control where your data lives.*
Your cloud and your data
Our solutions are optimized for digital business with continuous delivery, engaging end-to-end experiences, and value that will keep you coming back for more.
Easy to try, deploy, and grow
Always up-to-date
Your solutions should understand the way you work and the language of your profession. They should be easily tailored to meet any need by you.
*Watson services available on public and dedicated cloud.
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity
• Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
• Connections Engagement Center• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
WAVE 2:Engagement • Watson Workspace
• Connections "Pink"• Microservices, bots,
machine learning
WAVE 3:Intelligence
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
IBM Verse Mobile
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
Conferencing / Cisco
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
Connections Engagement Center
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
Connections Communities
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
Connections Re-theming
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
Live Grid
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
Watson Workspace Personal Assistant
® 2017 IBM Collaboration Solutions
We offer a continuum of solutions
WAVE 1:Productivity • Connections Engagement Center
• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)
• Watson Workspace• Connections "Pink"• Microservices, bots,
machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
WAVE 2:Engagement
WAVE 3:Intelligence
Watson Work Services
® 2017 IBM Collaboration Solutions
Cognitive Collaboration Platform - Integrated Workflow and Bots
Ecosystem Data
Work ServicesPlatform
Content APIsManage and Share Content
• Sites & Pages
• Content Engine• Files• Meta data
Workflow APIsCoordinate Actions
of Users/Roles
Cognitive APIsUnderstand Business
Conversation
Integration APIsActions for Applications
• Manage Task
• Content Engine• Manage Templates• Assign Roles
• Detect Intent
• Learn Business Dialect• Identify Topics• Summarization & Personalization
• Bind on Focus
• Webhooks• OpenWhisk• Targeted App Messages
MicroServices
Profile
Photos
Viewer
Note Taking
Content Engine
Forms
LiveGrid
Engagement
Bots
Task
WorkflowDef
CogFoucs
Chat
Transscript
Search
Webhooks
PushMQTT
Email Notification
Groups/Spaces
Cognitive Prioritization
Push Notification iOS/Android
WorkSolutions
Work Apps Work Bots Work SpacesConversation
Spaces & Channels Content
Sites & PagesVirtual Team
MembersWorkflow
Forms & Grids
* High level concept slide, omissions in services and API’s are due to space limitations only.
® 2017 IBM Collaboration Solutions
Collaboration Solutions Roadmap – 2H-2017Work Apps
• Notes FP 9
• Box Relay
Work Spaces
• Connections Engagement Center - On Premises , hybrid
• Watson Workspace
• Notes FP 9
• VOP 1.0.2
Available
Work Apps
• Notes FP 8
• Domino As A Service (DaaS) –ISSC managed service
Q3 – 2017 Q4 – 2017 2018
Work Apps
• Connections “Live Grid”
• Notes FP 10
Work Spaces
• Cisco + Connections Cloud
• Connections 6.0
• Connections Files and Box –On-Premises and SaaS
• Notes FP 8
• VOP 1.0.1
• Verse cloud mail delegation
• Notes FP 10
• VOP 1.0.3
Work Spaces
• Connections ”Pink” - Hybrid Cloud
• Engagement Center - SaaS
• Watson Workspace and Work Services continuous delivery
® 2017 IBM Collaboration Solutions
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