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Food & Beverage IndustryChallenges, Solutions and Business Trends
© 2010 Indusa Technical Corp. 2
OVERVIEW
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW
“F&B is the widely accepted abbreviation for Food and Beverage, which is the sector/industry that specializes in the conceptualization, the making of, and delivery of foods.”
© 2010 Indusa Technical Corp. 3
F&B Industry – What?
OVERVIEW
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
© 2010 Indusa Technical Corp. 4
The F&B umbrella
Restaurant Industry
Grocery Industry
Snacks Industry
Liquor & Soft drink Industry
Bakery Industry
Fast food Industry
Packed food Industry
OVERVIEW
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
© 2010 Indusa Technical Corp. 5
F&B – Processes
Farming
Processing Manufacturing & Packaging
Warehousing & Distribution
Retail [Grocery/Restaurants]
OVERVIEW
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
The U.S. Retail food industry is about a $1.57 trillion industry
Growing population = rising demand for manufactured food products
Food services will continue to decrease as less people dine-out, however, growth will be experienced in consumer packaged goods, frozen foods, private label products, and take-away foods
© 2010 Indusa Technical Corp. 6
F&B – Why?
OVERVIEW
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
US Food Industry Overview
Quantity Unit Year
Source
Total food sales 1573 Bil. US$ 2008 PRE
Supermarket and store food sales 527 Bil. US$ 2008Censu
sRestaurant food sales 566 Bil. US$ 2009 NRANon traditional food store sales 330 Bil. US$ 2008 PREConvenience stores (not including gas) 150 Bil. US$ 2008 PREFarm sector cash receipts from agriculture sales 303 Bil. US$ 2009 USDACrops 163.1 Bil. US$ 2009 USDALivestock 139.9 Bil. US$ 2009 USDAFarm sector production expenses 281 Bil. US$ 2009 USDATotal direct US governments payments to farms 11.4 Bil. US$ 2009 USDANet farm income 75.8 Bil. US$ 2009 USDANet cash business income of farm, average farm household 18616 Bil. US$ 2007 USDATotal US agriculture exports 115.4 Bil. US$ 2008 PRE
Total US agriculture imports 80.5 Bil. US$ 2008 USDA
© 2010 Indusa Technical Corp. 7
F&B Industry – US Market overview
Census = US Department of CensusNRA = National Restaurant Association
PRE = Plunkett ResearchUSDA = US Department of Agriculture
Source: Plunkett Research
OVERVIEW
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
© 2010 Indusa Technical Corp. 8
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW
CHALLENGES
Consolidation
Compliance and Food
Safety
Changing Customers and their
Needs
© 2010 Indusa Technical Corp. 9
F&B Industry - Challenges
INDUSA
MICROSOFT AX
SOLUTIONS
CHALLENGES
OVERVIEW
Consumers are demanding for healthier and more nutritional products. Concerns about the environment and its sustainability are also having a drastic impact on food productions.◦ Healthy◦ Convenient◦ Sustainable◦ Diversified
© 2010 Indusa Technical Corp. 10
Changing Customer and their Needs
INDUSA
MICROSOFT AX
SOLUTIONS
CHALLENGES
OVERVIEW
Growing health concerns are significantly affecting all sectors of the food industry
The Industry is trying to maintain consumer confidence in ◦ Products◦ Brands◦ Companies
© 2010 Indusa Technical Corp. 11
Compliance and Food Safety
INDUSA
MICROSOFT AX
SOLUTIONS
CHALLENGES
OVERVIEW
© 2010 Indusa Technical Corp. 12
Show me the MONEY!
INDUSA
MICROSOFT AX
SOLUTIONS
CHALLENGES
OVERVIEW
• Global financial crisis has created vast new challenges for the food industry.– Rising and volatile food commodity prices– Low growth rates– High production & operation costs– Dismal restaurant sales
According to the Food Institute, there were 99 mergers and acquisitions among food processing companies in 2006, up from 94 in 2005, but down from 168 in 2000◦ Product diversification◦ Scalability◦ Ability to serve wider geographic area
© 2010 Indusa Technical Corp. 13
Consolidation
INDUSA
MICROSOFT AX
SOLUTIONS
CHALLENGES
OVERVIEW
© 2010 Indusa Technical Corp. 14
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW
SOLUTIONS
© 2010 Indusa Technical Corp. 15
Customer Insight
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW • Use standard communication and collaboration tools to build strong connections with customers and partners
• Take advantage of new opportunities and adapt quickly to changing industry and customer demands.
© 2010 Indusa Technical Corp. 16
Practice flexible Business process model
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW
• Identify rapidly evolving consumer trends
• Respond with continuous innovations
• Satisfy regulatory compliance
• Respond to growing concerns over sustainability, health and green environment
© 2010 Indusa Technical Corp. 17
Seamless Integration
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW • Integration of activities, data, knowledge and systems that are working disjointedly within the functional silos
• Understand dependencies among processes before integrating them.
• Device an integration architecture in such a way that the strategic significance of the business process performance can easily be ascertained– Horizontal integration– Vertical integration
© 2010 Indusa Technical Corp. 18
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW
MICROSOFT AX
© 2010 Indusa Technical Corp. 19
Extended Component• Enterprise Portal• MS SQL Reporting
Services Integration
• Application Integration Framework
• .NET Business connector
• Microsoft Dynamics Mobile 1.5
Extended Core• Shop Floor control• Cost Accounting• Questionnaire• Balanced
Scorecards• Service
Management• Expense
Management• Payroll
Management• Environmental
Management
Traditional Core• General Ledger• Bank
Management• CRM• Accounts
Receivable• Accounts Payable• Inventory
Management• Master Planning• Production Builder• Project
Accounting• Human Resource
© 2010 Indusa Technical Corp. 20
Microsoft Dynamics AX: Features
CHALLENGES
INDUSA
SOLUTIONS
MICROSOFT AX
OVERVIEW
© 2010 Indusa Technical Corp. 21
Introducing Role-based Functionalities
CHALLENGES
INDUSA
SOLUTIONS
MICROSOFT AX
OVERVIEW
© 2010 Indusa Technical Corp. 22
AX: Cost Accounting Role
CHALLENGES
INDUSA
SOLUTIONS
MICROSOFT AX
OVERVIEW
© 2010 Indusa Technical Corp. 23
AX: Customer Portal
CHALLENGES
INDUSA
SOLUTIONS
MICROSOFT AX
OVERVIEW • Customer Portal• Customer Relationship
Management (CRM)– Contact management– Lead and opportunity
management– Sales process definition and
sales force automation– Marketing campaign
management– Telemarketing/telesales– MS Outlook email integration– Enterprise portal integration
© 2010 Indusa Technical Corp. 24
AX: Compliance & Food Safety
CHALLENGES
INDUSA
SOLUTIONS
MICROSOFT AX
OVERVIEW
• Quality Control and Quality Management– Environmental dashboard to monitor a company’s
carbon footprint (integrated to AP module)– EU Environmental Regulations (RoHS, WEEE, REACh)
to report on hazardous chemicals– US Environmental Regulations focused on emissions,
energy efficiency, product composition, end of life disposition
© 2010 Indusa Technical Corp. 25
AX: Consolidation
CHALLENGES
INDUSA
SOLUTIONS
MICROSOFT AX
OVERVIEW
© 2010 Indusa Technical Corp. 26
CHALLENGES
INDUSA
MICROSOFT AX
SOLUTIONS
OVERVIEW
INDUSA
© 2010 Indusa Technical Corp. 27
Indusa: Your Technology Partner
CHALLENGES
MICROSOFT AX
SOLUTIONS
INDUSA
OVERVIEW
Extending and customizing Microsoft Dynamics AX for Food and Beverages
© 2010 Indusa Technical Corp. 28
The Indusa Advantage
CHALLENGES
MICROSOFT AX
SOLUTIONS
INDUSA
OVERVIEW
© 2010 Indusa Technical Corp. 29
Indusa and Microsoft: Better Together
Microsoft Dynamics AX Gold Certified partner
Variety of implementations from rapid fast track projects to complex integration and
development
Understand Agility, Drivers and Processes of your
Business
Small enough organization to offer personalized service yet
large enough to deliver scalability
CHALLENGES
MICROSOFT AX
SOLUTIONS
INDUSA
OVERVIEW
Contact us to know more about Microsoft Dynamics AX for Food and Beverage Industry.
Indusa Technical Corp.1 TransAm Plaza drive, Suite 350,
Oakbrook Terrace, IL 60181
Tel: 630-424-1800
Fax: 630-424-0505
URL : http://www.indusa.com
E-mail : [email protected]
© 2010 Indusa Technical Corp. 30
Thank you!
CHALLENGES
MICROSOFT AX
SOLUTIONS
INDUSA
OVERVIEW
© 2010 Indusa Technical Corp. 31
Thank you!
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