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Recording: http://www.youtube.com/watch?v=RCPQfYycoqk Learn more about the monthly giving option through CanadaHelps and how you can get your donors to buy into long term giving to your charity.
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May 5, 2010
Monthly GivingA Tool for Sustainable Fundraising
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CanadaHelps.orgWhat is CanadaHelps?
A public charitable foundation that provides accessible and affordable online technology to both donors and charities.
For Charities
A cost-effective means of raising funds online.
For Donors
A one-stop-shop for giving.
CanadaHelps is a charity helping charities.
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Today’s Presenter
Mike Henry
• Charity Liaison
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Reminders
Type questions in the Questions Log
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Webinar recording and slideswill be available on
www.mycharityconnects.org
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Agenda
• What is monthly giving?• How it works• Benefits• Tips• FAQs• Q & A
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What Is It And How Does It Work?
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What is Monthly Giving?
• Recurring set of donations
• Easy way for a donor to support you
• 47% annual growth
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How It Works
Click on DonateMonthly button
Donor Perspective
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How It Works
Enter the following:• Donation amount• Start and end dates• Instructions for the charity
• Dedication options
Donor Perspective
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How It Works
• Create an account to store your credit card information on file• Monthly Giving option only available on credit card• Donor accounts are VeriSign Secured and McAfee Secure
Donor Perspective
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How It Works
• Donor gets email each month confirming the donation
• If a donation could not be processed, the donor is notified
Donor Perspective
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How It Works
Donor gets a tax receipt at the end of the year for all of their donations
Donor Perspective
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How It WorksCharity Perspective
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How It Works
• Email notification each time a donation is received
Charity Perspective
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How It Works
Full donation details in
your report:• Donor contact info
• Amount and fee
• Instructions
• Earmarked as “scheduled giving”
A full monthly giving report
is coming in June
Charity Perspective
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Benefits
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Charity Benefits
• Count on consistent and larger gifts• Less administration
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Donor Benefits
• Donors can “set it and forget it”• Tax receipting simplified
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Example
Instead of asking a donor for a onetimedonation of $100, ask for monthly payments of $10 for a year
One time:$100
Monthly payments$10 x 12 = $120
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Tips
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Tip #1
• Advertise it on your site
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Tip #2
• Advertise it in your e-newsletters
• Add a Donate Now button
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Tip #3
• Tie monthly giving request to a specific cause
– $ 20 a month feeds 2 dogs in an animal shelter
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Tip #4
• Don’t lose your monthly donors
• Best practice is to thank for first donation and then once per year
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Tip #5
• Distinguish your monthly donors
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Tip #6
• Special recognition for monthly donors
– Annual Report
– GalaFor audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
Tip #7
• Ask one time donors to become monthly supporters
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FAQS
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What Must My Charity Do To Accept Online Donations?
• Sign up with CanadaHelps and send us your banking information
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What Type of Reporting Do I Get?
• Donor name and contact information
• Donation instructions
• Monthly donations are earmarked
• Can be downloadedFor audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
How Do Donors Get Their Receipts?
• Emailed at end of year
• Also available in donor accounts
• Can be resent at any timeFor audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
What Happens When a Monthly Series Ends?
• Donor is notified by email
• Provided with instructions to set up a new series
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What If A Donor Requests Their Donations Be Cancelled?
• Remove button in donor account
• We can always help them too
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What Happens If a Donation is Missed?
• Donor notified that card couldn’t be charged
• Instructions given for updating information
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Can Monthly Donations Be Set Up With a Bank Account?
• Monthly donations can only be set up with credit cards
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ABOUT MYCHARITYCONNECTS
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• Free online resources
• Information about technology
• Video demonstrations
• More webinars
• Past webinar recordings
• Learning opportunities
• Events
Next Webinar
“When Communities Come Together to Give: What Haiti
Taught Us About Online Fundraising”
May 19, 20102PM – 3PM
(Eastern Time)
www.mycharityconnects.org
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Question and Answer
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Ask questions here
Ask away!
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Thank you for attending!
Webinar slides and recording will be up on:
www.mycharityconnects.org/pastwebinars
Check out www.mycharityconnects.org for more resources!
Questions, feedback, comments?
Email us at: [email protected]
For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575