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Presented by Informa and Ovum. Opportunities and threats for Telcos taking them beyond 2020. For more information on the event please visit: http://bit.ly/1AKUIwe
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STRATEGY FOR LEADERSHIP IN ASIA NTT Communications 30th October 2014
2 Strategy for Leadership in Asia - 30th October 2014
AGENDA
Who is NTT? What is NTT’s strategy for APAC?
How will NTT deliver on this strategy?
What assets will NTT own, build, develop?
Where will it partner
01 02 03
01
WHO IS NIPPON TELEGRAPH & TELEPHONE?
4
NTT IN NUMBERS
NTT Communications is the long-distance & international communications and ICT solution provider of NTT, one of the top 3 telecom companies in the Fortune Global 500 ranking.
Strategy for Leadership in Asia - 30th October 2014
239,000 employees
Presence in
69 countries Network coverage in
196 countries/ regions
Largest DC provider
2nd largest ISP
Largest ISP in Asia
Top 10 in marine cable capacity
OPERATING REVENUE 430.8 Billion JYP (Approx. 4.6 Billion AUD)
DATA CENTRES 130
OFFICES In 42 countries/ regions, 120 cities
5 Strategy for Leadership in Asia - 30th October 2014
WORLD’S MOST FINICALLY STABLE TELECOM COMPANY
Best credit rating of all telecommunication companies worldwide
AA+
AA AA
AA-
A+
A A
A-
BBB+
BBB BBB
BBB-
BB+
BB BB
BB-
High
Low
Reliability
Credit rating
Revenue (Billions USD) 30 60 90 120
Saudi Telecom
NTT
Telstra
Telia Sonera Vodafone
BT Group
Telefonica
Orange
China Mobile
AT&T
Verizon
Softbank
Sprint Corp.
Telecom Italia
6 Strategy for Leadership in Asia - 30th October 2014
NTT COMMUNICATIONS WITHIN NTT GROUP
Regional communication
ICT Solutions and international communication
Application integration
R&D Mobile communication
Managed ICT Service
02
NTT’S STRATEGY FOR APAC
8 Strategy for Leadership in Asia - 30th October 2014
OUR MISSION
9 Strategy for Leadership in Asia - 30th October 2014
WHAT DO QUALITY SENSITIVE ORGANISATIONS NEED?
QUALITY METRIC
RESPONSIVENESS
Low Latency Network Tier-1 internet Peering Capacity Available to Expand Burstability Self-Service Capacity Short Deployment Times Smart Content Deliver / Smart Cache
Sample Service Aspects
AVAILABILITY Full Redundancy Top-Tier DCs DR Solutions in Region and in Country
SECURITY
PCI Compliance / ISO 27001 Managed Security Services Cloud Based DDOS Support Local and International Regulatory Compliance
10 Strategy for Leadership in Asia - 30th October 2014
NTT HAS THE LARGEST FOOTPRINT IN ASIA OF ANY TELECOMS PROVIDER
Global IP Network (GIN)
MPLS and IP-VPN (Closed Networks)
Utility Computing
Data Centre
Enterprise Cloud
Managed Security
Managed Services
Security Consulting
MONGOLIA
JAPAN
AUSTRALIA
Tokyo Osaka
Yokohama Takamatsu
East West
TAIWAN Taipei
Sydney Melbourne
Canberra Unanderra
Silverwater Perth
KOREA Seoul
LAOS
VIETNAM Hanoi
PHILIPPINES Manila
CAMBODIA
BRUNEI Bandar Seri Begawan
NEW ZEALAND Auckland
Singapore Serangoon
Jurong Tai Seng
SINGAPORE
INDONESIA Jakarta
THAILAND Bangkok
Amata Nakom
BANGLADESH
MYANMAR
NEPAL
PAKISTAN
CHINA Macao
Hong Kong Tai po
Shanghai Shanbhai Pudong
Beijing Guangzhou
INDIA New Delhi
Mumbai Bangalore Chennsai
Noida
SRI LANKA
MALAYSIA Kuala Lumpur
Cyberjaya Penang
11 Strategy for Leadership in Asia - 30th October 2014
AND HAS BEEN RECOGNISED FOR THIS
Positioned in the Leaders Quadrant of Gartner's “Magic Quadrant for Global
Network Service Providers” report
Source: Gartner, “Magic Quadrant for Global Network Service Providers” by Neil Rickard, Robert F. Mason 20 March 2014
COMPLETENESS OF VISION
ABIL
ITY
TO E
XEC
UTE
Challengers Leaders
Visionaries Niches players
T-Systems
Tata Communications
AT&T
BT Global Services
Orange Business Services
Verizon
Vodafone Reliance Globalcom
CenturyLink
Sprint
Telefonica Level 3 Communications
As of March 2014
NTT Communications
The graphic below was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NTT Communications website at http://www.gartner.com/technology/reprints.do?id=1-1S5Y8TI&ct=140325&st=sg Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
INDUSTRY AWARDS
Magic Quadrant for Asia/Pacific Network Service Providers - Leaders
Gartner recognised ‘Visionaries’ for Cloud Enabled Managed Hosting for Asia & Pacific
Best Asian Telecom Carrier (Best of the Best)
Best Enterprise Services 2014 CEO of the Year NTT Communications Corporation (Akira Arima)
Data Center Service Provider of the Year at 2013 Frost & Sullivan Japan Excellence Awards
“Champions" in the Frost Industry Quotient (IQ) - Asia Pacific Unified Communications-as-a-Service Providers for 2014
12 Strategy for Leadership in Asia - 30th October 2014
CASE STUDY: HONDA SAVES 30% USING NTT IN ASIA
NTT Communications' Enterprise Cloud Service Enables Honda to Strengthen Global Supplier Network
- 14X faster CAD data transfers, 30% reduced annual operating costs
Honda Group companies
countries (six regions)
54 in
Asia N. America S. America
Europe China Japan
10,000 suppliers
56 countries
Enterprise Cloud SDN
Huge CAD Data
ARCSTAR UNIVERSAL ONE INTERNET
13 Strategy for Leadership in Asia - 30th October 2014
CASE STUDY: SONY’S CONNECTIVITY IN ASIA
NTT Communications has assisted Sony in establishing and introducing IPv6 architecture into its network, connecting Japan with offices in other Asian countries. – Reduced Network total cost of ownership –
Flexibility to launch new businesses quickly – unencumbered communication for close, group-wide collaboration
IPv4/IPv6 dual stack
Office A
Arestar Global IP-VPN
IPv6 dual stack access line
IPv6 device
IPv4 device
Features • Combines IPv4 and IPv6 in IPv4/IPv6 dual stack service • Enables smooth transition from IPv4 to IPv6 • Allows wide range of optional services, as before
PE PE CE
Global Data Center in Asia-Oceania
IPv4/IPv6 device
IPv4 device
CE
IPv6 dual stack access line
Office B IPv4 access line
IPv4 device
IPv4 device
PE PE CE
IPv4 device
IPv4 device
CE
IPv4 access line
Office C
IPv6 IPv4
03
APPROACH TO SUCCEED
15
NTT’S APPROACH TO BEING THE BEST PROVIDER
TO DELIVER THE SERVICES REQUIRED BY THE QUALITY-SENSITIVE ORGANISATION, NTT CONSIDERS IT CRITICAL TO KNOW WHEN TO INVEST AND ALSO WHEN TO UTILISE PARTNERSHIPS
Strategy for Leadership in Asia - 30th October 2014
We invest to own the best infrastructure,
technology & service capability
We partner in order to expand
01 02
16
NTT’S APPROACH TO BEING THE BEST PROVIDER
TO DELIVER THE SERVICES REQUIRED BY THE QUALITY-SENSITIVE ORGANISATION, NTT CONSIDERS IT CRITICAL TO KNOW WHEN TO INVEST AND ALSO WHEN TO UTILISE PARTNERSHIPS
Strategy for Leadership in Asia - 30th October 2014
We invest to own the best infrastructure,
technology & service capability
We partner in order to expand
01 02
17
WHERE WE INVEST
TO DELIVER THE SERVICES REQUIRED BY THE QUALITY-SENSITIVE ORGANISATION, NTT CONSIDERS IT CRITICAL TO INVEST IN, DEVELOP AND OWN THE FOLLOWING ASSETS:
Strategy for Leadership in Asia - 30th October 2014
Top-Tier Backbone and Local Country POP infrastructure
Network Tier 3 DC’s Public / Private /
Hybrid cloud Largest internet backbone
in Asia
Proprietary / Protected Technology to Improve Service Capability
DC Design Technologies Virtual / Software Defined
Networking UCAAS Customer Portal and Cloud
Orchestration Technology
Local and Regional Service Delivery Resources
Global Seamless Service Initiative
Increasing Local Presence
18
WHERE WE INVEST – NETWORK BACKBONE
NTT COMMUNICATIONS RUNS ONE OF THE WORLD'S TOP-RANKED GLOBAL TIER 1 IP BACKBONES
Strategy for Leadership in Asia - 30th October 2014
"Asian Triangle” Asian Submarine cable Express – Map of Cable Route
LinkS Core Data Centers Via High-Speed Backbone Network strategically built in close proximity
to major financial institutions
EUROPE
HONG KONG
US
SINGAPORE
JAPAN
Avoiding an area known for Frequent Cable failures
Japan
Republic of the Philippines
Malaysia
Singapore
Asia Submarine-cable Express (“ASE”) Began operating on August 20, 2012 Began operating on February 8, 2013 Areas with frequent cable failures
Hong Kong
(ASE routes are designed to bypass areas where frequent cable failures occur)
19
WHERE WE INVEST – TIER 3 DATA CENTRES IN ASIA
SUPPORTING THE QUALITY SENSITIVE MARKET WITH LARGEST NETWORK OF DATA CENTRES
Strategy for Leadership in Asia - 30th October 2014
Tokyo
Osaka
Beijing
Shanghai
Taipei
Hong Kong
Wuxi
New Delhi-Noida
Mumbai
Bangalore Chennai
Cyberjaya
Singapore
Jakarta
“NTT Communications invests aggressively in data centre facilities
in Asia/Pacific to create a strong presence in the region...
It has the best data centre footprint in Asia/Pacific, with coverage in 12 Asia/Pacific countries.”
# GARTNER New Data Centre under planning in Asia: Shanghai Pudong DC India Bangalore 2 India Mumbai Vikhroli 5 Thailand New DC Hong Kong Financial DC 2nd Building
NTT CONTINUES TO BUILD DATA CENTERS
PHYSICALLY CLOSE TO ALL THE MAJOR
FINANCIAL INSTITUTIONS
Hanoi
Bangkok
20 Strategy for Leadership in Asia - 30th October 2014
WHERE WE INVEST – MOST EXTENDED PRESENCE OF CLOUD INFRASTRUCTURE IN ASIA
China
NTT Communications Enterprise Cloud 12 locations in 9 countries
Hong-Kong
Shanghai
Singapore
Thailand
United Kingdom
Germany Malaysia
Japan East/West
USA East/West
Australia
NTT Group Positioned in ‘Winner’s Circle’ of HFS Cloud Infrastructure Services Blueprint Report 2014
NTT Com Positioned as ‘Leader’ in IDC MarketScape Asia/Pacific Next-Generation Telcos: Hosted Cloud and Data Centre Services 2013-2014 Vendor Analysis
Expansion - 13 locations in 11 countries by 2015
21
TIER 1
WHERE WE INVEST – INTERNET BACKBONE
NTT COMMUNICATIONS RUNS ONE OF THE WORLD'S
TOP-RANKED GLOBAL TIER 1 IP BACKBONES AND THE LARGEST BACKBONE
IN ASIA
NTT COM EXPANDS THE FOOTPRINT IN SOUTHEAST
ASIA BY WITH RECENT POP ESTABLISHMENT IN
INDONESIA, BRUNEI AND THAILAND
Strategy for Leadership in Asia - 30th October 2014
Taiwan
Japan
Korea
Hong Kong
Brunei
Australia
Thailand POP was launched in July 2014
Thailand POP was launched in July 2014
Indonesia
Malaysia
To Europe
Brunei POP was launched in Jan 2014 Singapore
Thailand
22
WHERE WE INVEST – PROPRIETARY TECHNOLOGY
Strategy for Leadership in Asia - 30th October 2014
SPENDING OVER 1,892.8 BILLION JYP IN *2014/3 (APPROX. 20.3 BILLION AUD) IN R&D EACH YEAR, NTT CONSIDERS THAT DIFFERENTIATED SERVICE WILL BE DELIVERED BY DEPLOYING TECHNOLOGY THAT YOU OWN AND NOT ONLY FROM TECHNOLOGY THAT YOU BUY.
NTT ESTABLISHES INNOVATION INSTITUTE
Based in the heart of Silicon Valley to; pursue the commercialisation of advanced technologies, leverage NTT’s expertise in multimedia communications
and telecommunications services
NTT I3 Setting a new global standard of agility, quality, and value creation for open service innovation
*Fiscal year ended March 31 2014
23
R
WHERE WE INVEST – DC DESIGN TECHNOLOGY
Strategy for Leadership in Asia - 30th October 2014
NTT acquires Raging Wire
RagingWire’s patented power,
cooling, and control systems allow the delivery of world-
class, mission critical enterprise data centre
colocation with twice the redundancy of a standard Tier 3
data centre
100% AVAILABLE - Zero downtime, even during maintenance windows – guaranteed
Patented 2n+2 approach to building DCs
Own their metal stamping plant so that others cannot access their design
Their design approach is being ported to all new Dc builds
NTT acquires competitive data centre designs to
support our Cloud Infrastructure
Why is this important? The powerful combination of combining this advanced technology with NTT’s presence for an unbeatable service.
California DC
* Size of circle means server room area
NTT Com DC RagingWire DC
R N
N N
N
N
N R R
R N
N N
24
WHERE WE INVEST – VIRTUAL NETWORKING
Strategy for Leadership in Asia - 30th October 2014
NTT acquires Virtela
Virtela’s optimised network operation
enhances NTT Com’s global enterprise network service
expanding its service coverage from 160 to
196 countries
Provide new network products such as
‘Cloud Type managed network’ by utilising Virtela’s FW/WAN
accelerator virtualisation technology
Virtella’s Software Defined Networking
provides click-to-activate virtualized IT
cloud services to transform global
branch office networking
Why is this important? The powerful combination of combining this advanced technology with NTT’s backbone for an unbeatable service.
Europe 50 55
Asia 22 26
America 30 37
Oceania 13 14
Middle East
11 13 Africa
34 51
25
WHERE WE INVEST – UCAAS
Strategy for Leadership in Asia - 30th October 2014
NTT Com acquires Arkadin
Arkadin is one of the largest and fastest growing providers of Unified Communications &
Collaboration services. Recognised as ‘Champions’ in the APAC Collaboration Services Market Frost IQ
matrix 2014
Why is this important? The powerful combination of combining this advanced technology with NTT’s presence and utilising our reliable network expands our service offering for our customers who want one point of contact.
31 COUNTRIES 37K
CUSTOMERS
18 LANGUAGES
3rd
GLOBAL CSP
51 OFFICES
NEW OFFICES IN 2012 Taiwan Czech Republic Brazil Poland Mexico
Global collaboration player Arkadin people are always close to you
26
WHERE WE INVEST – CUSTOMER PORTAL AND CLOUD ORCHESTRATION
Contribute to customers’ management innovations by realising Global Total ICT Outsourcing, an optimal combination of services such as Cloud, Network, Security, Colocation, and Application October 2014 NTT will offer immediate on-demand management of cloud-connected Internet and VPN circuits, as well as cloud-based settings for server and network segments in virtual servers
Strategy for Leadership in Asia - 30th October 2014
Manage multiple clouds using one
interface The new networking revolution - Service
deployments that took months now only
takes minutes
CUSTOMER PORTAL ENTERPRISE CLOUD
Visualisation via Customer Portal Contract information, setting, alarm status, etc.
On-demand configuration changes Virtual server creation, resource allocation, various intra-DC network
configuration changes
27
NTT COMMUNICATIONS BUSINESS PORTAL
PROVIDE ONE-STOP ACCESS TO 13 SERVICES AND ENABLE CUSTOMERS TO VIEW SERVICE INFORMATION AND MANAGE THEM ON DEMAND
Strategy for Leadership in Asia - 30th October 2014
<SERVICES ACCESSIBLE FROM BUSINESS PORTAL>
Operations Management/Security Service
Customers/ NTT Com Operators
Business Portal
SIN
GLE
SIG
N-O
N
Global Management One WideAngle
General Application Service
Arcstar UCaaS Arcstar SIP Trunking (Arcstar IP
Voice) Arcstar Smart PBX* Arcstar Contact Center* 050 plus for Biz/W-mode* Enterprise Mail Enterprise Virtual Desktop
Infrastructure Cloud Service
Enterprise Cloud Cloudn
Nexcenter
Network Service
Arcstar Universal One
*These services are available only in Japan
(More services to be added)
WHERE WE INVEST – INCREASING LOCAL PRESENCE
Strategy for Leadership in Asia - 30th October 2014
Deploy Offices in 87 cities (excluding Japan)
Strategy for Leadership in Asia - 30th October 2014 28 Strategy for Leadership in Asia - 30th October 2014
60 March 2010 March 2011 March 2012 March 2013
65
70
75
80
85 87 Expansion in FY2012 Phoenix, US
Hemel Hempstead, UK
Pune, India
Shenyang/Shenzhen/Chengdu, China
Cebu/Quezon, Philippines
Yangon, Myanmar
29
NTT’S APPROACH TO BEING THE BEST PROVIDER
TO DELIVER THE SERVICES REQUIRED BY THE QUALITY-SENSITIVE ORGANISATION, NTT CONSIDERS IT CRITICAL TO KNOW WHEN TO INVEST AND ALSO WHEN TO UTILISE PARTNERSHIPS
Strategy for Leadership in Asia - 30th October 2014
We invest to own the best infrastructure,
technology & service capability
We partner in order to expand
01 02
30
WHERE WE PARTNER IN ORDER TO EXPAND
WITH A FOCUS ON WHAT ASSETS WE WILL OWN, NTT SEEKS AND SIGNS PARTNERSHIPS WITH ORGANISATIONS THAT ALLOW THEM TO LEVERAGE THESE ASSETS.
Strategy for Leadership in Asia - 30th October 2014
Use our assets to enable the strategy of others
Telco’s – PLDT Example SI’s & ISV’s
Gain Access to Local Markets
Telco partnerships
USE OUR ASSETS TO ENABLE OTHER TELCOS
PLDT (PHILIPPINE LONG DISTANCE TELEPHONE COMPANY)
largest Telecom in Philippines is partnering with NTT provide globally standardised IaaS services combining Enterprise Cloud and its own network services for Philippine-based enterprises.
Enterprise Cloud, which enables enterprises to virtually access their individualised customer portal to configure virtual data centres, is offered via multiple servers in multiple international locations, including Japan, US, UK, Germany, Australia, Thailand, Hong Kong, Singapore and Malaysia, totalling nine countries and 11 data centre locations.
Strategy for Leadership in Asia - 30th October 2014 31 Strategy for Leadership in Asia - 30th October 2014
32
Global IP-VPN Network Solution Enterprise Network Solution Traffic Management Solution
USE OUR ASSETS TO ENABLE ISVS AND SYSTEM INTEGRATORS
NTT recognises that we own the assets that enable the delivery of high quality platforms and software delivered as a service. However, it’s services do not include addressing problems that require implementing an organisation’s business-logic. ISVs and System Integrators do this and we provide the platform to do it well.
Comprehensive Turnkey Services of your Choice
Network Integration Service
CUSTOMER SUPPORT HELPDESK
Operation & Maintenance Service System Integration Service
Law/Wireless System Implementation – Messaging Solution – Security Solution – Antivirus/Anti Spyware Solution – Voice System Solution – Disaster Recovery Solution
Strategy for Leadership in Asia - 30th October 2014
33
GAIN ACCESS TO LOCAL MARKETS
57 CARRIERS (INCREASED BY 30 FROM LAST YEAR)
Australia
China
France
Hong Kong
India
Indonesia
Korea
Malaysia
Philippines
Singapore
South Africa
Taiwan
Thailand
UK
USA
Vietnam
THANK YOU
www.nttict.com
Heading – Sub heading