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Mobile Strategy Workshop Trends, Design & SEO by Ramesh Kumar @ThePapaPost

Mobile strategy workshop 2013 wordcamp

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Page 1: Mobile strategy workshop   2013 wordcamp

Mobile Strategy Workshop

Trends, Design & SEO

by Ramesh Kumar@ThePapaPost

Page 2: Mobile strategy workshop   2013 wordcamp

http://static.googleusercontent.com/external_content/untrusted_dlcp/www.google.com/en/us/events/thinkmobile2011/pdfs/time-for-mobile-is-now.pdf

Page 3: Mobile strategy workshop   2013 wordcamp

http://static.googleusercontent.com/external_content/untrusted_dlcp/www.google.com/en/us/events/thinkmobile2011/pdfs/time-for-mobile-is-now.pdf

Page 4: Mobile strategy workshop   2013 wordcamp

http://static.googleusercontent.com/external_content/untrusted_dlcp/www.google.com/en/us/events/thinkmobile2011/pdfs/time-for-mobile-is-now.pdf

Page 5: Mobile strategy workshop   2013 wordcamp

http://static.googleusercontent.com/external_content/untrusted_dlcp/www.google.com/en/us/events/thinkmobile2011/pdfs/time-for-mobile-is-now.pdf

Page 6: Mobile strategy workshop   2013 wordcamp

Immediate purchase intent

• Restaurant -o 89% take action within 24 hrso 64% take action within 1 hour

• Autos - 49% take action within 24 hrso HailO, Lyft

• Travel – 33% take action within 24 hrs

http://marketingland.com/study-50-percent-of-mobile-queries-in-travel-restaurants-autos-result-in-a-purchase-18404

Page 7: Mobile strategy workshop   2013 wordcamp

Source: xAd-Telmetrics “mobile path to purchase” study

Page 8: Mobile strategy workshop   2013 wordcamp

Tablet users mostly use their device while they are in-their-home (72%), while smartphone users most use their device “on-the-go” (68%)

http://www.telmetrics.com/2012/leading-mobile-local-companies-xad-and-telmetrics-release-first-to-market-%E2%80%9Cmobile-path-to-purchase%E2%80%9D-study/

Page 9: Mobile strategy workshop   2013 wordcamp

• For tablet users, brand website are the most popular (51% restaurant, 56% travel, and 48% automotive)

• Smartphone owners in all categories go directly to the app or website (45%) rather than being directed by a browser

http://www.telmetrics.com/2012/leading-mobile-local-companies-xad-and-telmetrics-release-first-to-market-%E2%80%9Cmobile-path-to-purchase%E2%80%9D-study/

Page 10: Mobile strategy workshop   2013 wordcamp

http://searchengineland.com/report-mobile-traffic-to-local-sites-growing-faster-than-total-internet-now-at-27-percent-158139

More mobile growth in local

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app or m.web

http://searchengineland.com/report-mobile-traffic-to-local-sites-growing-faster-than-total-internet-now-at-27-percent-158139

Page 12: Mobile strategy workshop   2013 wordcamp

app or m.web

http://searchengineland.com/report-mobile-traffic-to-local-sites-growing-faster-than-total-internet-now-at-27-percent-158139

Page 13: Mobile strategy workshop   2013 wordcamp

Exercise 1

Mobile Desktop

Visits

Session Length

Direct Traffic

SEO Traffic

Total SEO KWs

Conversion

Page 14: Mobile strategy workshop   2013 wordcamp

Exercise 1

Page 15: Mobile strategy workshop   2013 wordcamp

Exercise 1

Page 16: Mobile strategy workshop   2013 wordcamp

Mobile Strategy - DesignTrends, Design & SEO

Page 17: Mobile strategy workshop   2013 wordcamp

http://xkcd.com/773/

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npr

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http://services.google.com/fh/files/blogs/building_mobile_friendly_website.pdf

Page 20: Mobile strategy workshop   2013 wordcamp

http://services.google.com/fh/files/blogs/building_mobile_friendly_website.pdf

Page 21: Mobile strategy workshop   2013 wordcamp

Smartphone optimized sites

Design URL Content

1 responsive same same html different CSS

2 dynamic content same different html different CSS

3 conventional different different html different CSS

4 Hybrid mix of the above mix of the above

Page 22: Mobile strategy workshop   2013 wordcamp

Responsive Design

• Responsive web design is a setup where the server always sends the same HTML code to all devices and CSS is used to alter the rendering of the page on the device using media queries. Google automatically detects this setup if all Googlebot user agents are allowed to crawl the page assets (CSS, javascript, and images).

• crawlers: Googlebot & Googlebot-Mobile

https://developers.google.com/webmasters/smartphone-sites/details

Page 23: Mobile strategy workshop   2013 wordcamp

Responsive Design

• Using a single URL for a piece of content makes it easier for your users to interact with, share, and link to your content, and a single URL for the content helps Google's algorithms assign the indexing properties for the content.

• No redirection is needed for users to get to the device-optimized view, which reduces loading time. Also, user agent-based redirection is error-prone and can degrade your site's user experience.

https://developers.google.com/webmasters/smartphone-sites/details

Page 24: Mobile strategy workshop   2013 wordcamp

Responsive Design

• It saves resources for both your site and Google's crawlers. For responsive web design pages, any Googlebot user agents needs to crawl your pages once, as opposed to crawling multiple times with different user agents, to retrieve your content. This improvement in crawling efficiency can indirectly help Google index more of the site's contents and keep it appropriately fresh.

• Good for SEO and Good for maintenance

https://developers.google.com/webmasters/smartphone-sites/details

Page 25: Mobile strategy workshop   2013 wordcamp

Same url, different html

• Dynamic serving is a setup where the server responds with different HTML (and CSS) on the same URL depending on the user agent requesting the page. As it is not immediately apparent in this setup that the site alters the HTML for mobile user agents (the mobile content is "hidden"), we recommend that the server send a hint to request that Googlebot-Mobile should crawl the page, too, and thus discover the mobile content. This hint is implemented using the Vary HTTP header.

https://developers.google.com/webmasters/smartphone-sites/details

Page 26: Mobile strategy workshop   2013 wordcamp

Conventional: Separate mobile url

• In this configuration, each desktop URL has an equivalent different URL serving mobile-optimized content. A common setup would be pages on www.example.com serving desktop users having corresponding m.example.com pages serving mobile users. Google does not favor any particular URL format as long as they are all accessible to both Googlebot and Googlebot-Mobile

https://developers.google.com/webmasters/smartphone-sites/details

Page 27: Mobile strategy workshop   2013 wordcamp

Cross linking: Separate mobile url

• On the desktop page, add a special link rel="alternate" tag pointing to the corresponding mobile URL. This helps Googlebot discover the location of your site's mobile pages.

<link rel="alternate" media="only screen and (max-width: 640px)" href="http://m.example.com/page-1" >

• On the mobile page, add a link rel="canonical" tag pointing to the corresponding desktop URL.

<link rel="canonical" href="http://www.example.com/page-1" >

https://developers.google.com/webmasters/smartphone-sites/details

Page 28: Mobile strategy workshop   2013 wordcamp

Sitemap: Separate mobile url

<?xml version="1.0" encoding="UTF-8"?>

<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"

xmlns:xhtml="http://www.w3.org/1999/xhtml">

<url>

<loc>http://www.example.com/page-1/</loc>

<xhtml:link

rel="alternate"

media="only screen and (max-width: 640px)"

href="http://m.example.com/page-1" />

</url>

</urlset>

https://developers.google.com/webmasters/smartphone-sites/details

Page 29: Mobile strategy workshop   2013 wordcamp

Hybrid

http://services.google.com/fh/files/blogs/which_solution_is_better_for_your_mobile_site.pdf

?

?

?

?

?

?

?

Page 30: Mobile strategy workshop   2013 wordcamp

Above the fold content in < 1s

• Any delay longer than a second will cause the

user to interrupt their flow of thought, creating a

poor experience

https://developers.google.com/speed/docs/insights/mobile

Page 31: Mobile strategy workshop   2013 wordcamp

Exercise 2

Page 32: Mobile strategy workshop   2013 wordcamp

Exercise 2

• Spa service – 3 locations, maps, phone #• Spa packages• Services – foot care, skin care, hair care, massage• Specials• News• Reviews• Contact Us• Social – Facebook/Twitter• Subscribe to newsletter / Book a service

Page 33: Mobile strategy workshop   2013 wordcamp

Exercise 2

app m.web web

Design

Content 1

Content 2

Content 3

Content 4

Content 5

Build use cases for each scenario

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Phone #LOGO

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LOGO

Page 36: Mobile strategy workshop   2013 wordcamp

LOGO

LOGO

Page 37: Mobile strategy workshop   2013 wordcamp

m.web strategy

• Define your need for m webo adding m.web to desktop, which won’t be changingo redesign existing site, which will include mobile

• Know your mobile userso what are they looking for? o reviews, price check, coupon, phone #, directions to

store

• Prioritize content with high UX

Page 38: Mobile strategy workshop   2013 wordcamp

m.web strategy

• Define operational strategieso keeping up with the desktop siteo dependencies between app, m.web & desktop web

• Choose your design strategieso responsive / mobile urls / hybrid

• Define KPIs and iterate

Page 39: Mobile strategy workshop   2013 wordcamp

Mobile Strategy - SEOTrends, Design, SEO

Page 40: Mobile strategy workshop   2013 wordcamp

Mobile Content & SEO

Mobile SEO can work for any of these configurations:

● responsive design● dynamic serving on same url● mobile content on separate urls● hybrid configuration

http://www.brysonmeunier.com/update-to-mobile-content-and-seo-correlation-study-for-2013/

Page 41: Mobile strategy workshop   2013 wordcamp

No clear winners in mobile SEO

Page 42: Mobile strategy workshop   2013 wordcamp

Mobile Content & SEO

• Mobile content is correlated with mobile organic traffic. Mobile sites getting more organic traffic provide great user experience.

• The cross linking between desktop and mobile pages is not common

http://www.brysonmeunier.com/update-to-mobile-content-and-seo-correlation-study-for-2013/

Page 43: Mobile strategy workshop   2013 wordcamp

Same keyword different intentions

• The intention of inputting a search term on a desktop,

smartphone, or tablet can mean different things for the

same keyword. For example, when typing in the term

“tacos” on a desktop I may want information or recipes;

but on a feature phone, I may want to call a local taco

shop; on a smartphone, I want directions to a local taco

place, and on a tablet, I want to check reviews or what

different items on the menu look like.

http://searchengineland.com/seo-considerations-for-google-mobile-search-in-2012-105469

Page 44: Mobile strategy workshop   2013 wordcamp

Optimize for mobile UX

• know your mobile visitors

• branded keywords, store location, hours, phone numbers

• Click-to-call & Click-to-map are the two most common usage

Page 45: Mobile strategy workshop   2013 wordcamp

Mobile Search vs Desktop Search

• More local results in mobile than desktop

• Android users are always logged in - more personalized results

• Desktop search has more descriptive keywords and longer tail

http://searchengineland.com/16-differences-between-google-mobile-desktop-search-results-in-2012-130463

http://www.ipsumtm.com/seo-game-changer-three-key-differences-between-desktop-and-mobile-search/

Page 46: Mobile strategy workshop   2013 wordcamp

Mobile Search vs Desktop Search

• mobile visits 25%

• mobile visit duration 65%

• mobile organic traffic 20%

• mobile organic keywords list 12%

• mobile direct traffic 37%

Page 47: Mobile strategy workshop   2013 wordcamp

mobile traffic - all sources 130%

mobile traffic - direct 400%

mobile traffic - Organic 50%

Launch of mobile site leads to

Page 48: Mobile strategy workshop   2013 wordcamp

app strategy

• Solve customer problems on-the-go

• Make it worth their while

• Continuously improve UX and functionality

• Make it sticky

Page 49: Mobile strategy workshop   2013 wordcamp

Hailo app

• Track your taxi in real-time

• Get picked up at the right place

• Automatically pay by credit card

Page 50: Mobile strategy workshop   2013 wordcamp

Mobile banking app

• Scan and deposit checks anytime, anywhere

• Check your balance

• Transfer money

Page 51: Mobile strategy workshop   2013 wordcamp

Key Takeaways

Page 52: Mobile strategy workshop   2013 wordcamp

Takeaways

1. Think mobile first

Page 53: Mobile strategy workshop   2013 wordcamp

Takeaways

1. Think mobile first

2. Know your mobile audience

Page 54: Mobile strategy workshop   2013 wordcamp

Takeaways

1. Think mobile first

2. Know your mobile audience

3. Leverage smartphone capabilities - Camera, Click to Call, Click to Map, SMS, On-the-go device usage

Page 55: Mobile strategy workshop   2013 wordcamp

Takeaways

1. Think mobile first

2. Know your mobile audience

3. Leverage smartphone capabilities - Camera, Click to Call, Click to Map, SMS, On-the-go device usage

4. Local content & local offers

Page 56: Mobile strategy workshop   2013 wordcamp

Takeaways

1. Think mobile first

2. Know your mobile audience

3. Leverage smartphone capabilities - Camera, Click to Call, Click to Map, SMS, On-the-go device usage

4. Local content & local offers

5. Mobile traffic is about mobile UX

Page 57: Mobile strategy workshop   2013 wordcamp

@ThePapaPost