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Mobile & iot in field service
45%
Of Field Service Experts Say Business Will Be More Complicated By 2020
51%Of companies value increased customer
service and loyalty as part of mobilefield-service operations.
31.2% Of Companiesvalue improved safety and compliance.
45.2% Of Companies seereduction of operation
costs as the most improvedarea within field service.
51.1% Of Companiesvalue increased customerservice & loyalty as partof mobile field service operations.
38.6% Of Companies seerevenue generation as an
area of improvement.
TOP APPLICATIONs
Mai
nten
ance
& R
epai
r
Ord
er M
anag
emen
t
Fiel
d Sa
les
47% 43% 42%
140 Minutesof lost productivity due to
device failures
www.xmpro.comSources: MSIData.com & Zebra.com