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Mobile & iot in field service 45% Of Field Service Experts Say Business Will Be More Complicated By 2020 51% Of companies value increased customer service and loyalty as part of mobile field-service operations. 31.2% Of Companies value improved safety and compliance. 45.2% Of Companies see reduction of operation costs as the most improved area within field service. 51.1% Of Companies value increased customer service & loyalty as part of mobile field service operations. 38.6% Of Companies see revenue generation as an area of improvement. TOP APPLICATIONs Maintenance & Repair Order Management Field Sales 47% 43% 42% 140 Minutes of lost productivity due to device failures www.xmpro.com Sources: MSIData.com & Zebra.com

Mobile & IoT in Field Service

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Page 1: Mobile & IoT in Field Service

Mobile & iot in field service

45%

Of Field Service Experts Say Business Will Be More Complicated By 2020

51%Of companies value increased customer

service and loyalty as part of mobilefield-service operations.

31.2% Of Companiesvalue improved safety and compliance.

45.2% Of Companies seereduction of operation

costs as the most improvedarea within field service.

51.1% Of Companiesvalue increased customerservice & loyalty as partof mobile field service operations.

38.6% Of Companies seerevenue generation as an

area of improvement.

TOP APPLICATIONs

Mai

nten

ance

& R

epai

r

Ord

er M

anag

emen

t

Fiel

d Sa

les

47% 43% 42%

140 Minutesof lost productivity due to

device failures

www.xmpro.comSources: MSIData.com & Zebra.com