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Case Study presentation given at LEEF 2011 by Amy Morrison, Joy Pachuki and Ron Punako for Concurrent Technologies Corporation (CTC)
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Amy MorrisonDirector, Software DevelopmentJoy PachuckiInstructional DesignerRon PunakoSoftware Engineer June 16, 2011
Military Police Host Nation Policing Simulation: A Case Study into Designing Experiential Games to Meet
Instructional Objectives
CTC Overview
• 501(c)(3) nonprofit established in 1987• Staff of 1,400+ professionals• More than 50 locations• 900,000 sq. ft., including labs & demonstration space• Top 100 Government Contractor • Quality/EH&S Management System comprised of industry-
best models: ISO 9001 (Quality) and 14001 (Environmental), AS9100 (Aerospace), and CMMI-SE/SW (Systems/Software Engineering)
• Nationally recognized security capabilities with 300,000+ sq. ft. of Top Secret/Sensitive Compartmented Information Facility Space, JWICS, SIPRNet, and NIPRNet access
• Award-winning education and training solutions team
• Human Capital Strategic Planning
• Curriculum and Content Development and Distribution
• Learning, Education and Training Assessment and Evaluation
• Learning Technologies
• Modeling, Gaming and Simulation
• Knowledge Engineering
• Collaborative Environments
• Exercise Support
Learning and Human Performance Solutions
BackgroundProgram goals
Counter Insurgency (COIN) & Stabilization, Security, Transition, and Reconstruction Operations (SSTRO)
Overall goal: Develop a training exercise that enables learners to evaluate the security posture of a host-nation police station and build rapport with the host-nation police force.
BackgroundStakeholders
• Army Research Laboratory (ARL)
• Leonard Wood Institute (LWI)
• US Army Military Police School (USAMPS)
BackgroundAudience profile
BackgroundDevelopment challenges
• Easily operable / no training time
• Train students who have finished Police Transition Team and Police Mentorship Team Training
• Continue with Virtools or move to Unity?
• Small time frame and budget
BackgroundKey development facts
• 2009-2010 prototype
• Development time 6 months
• Rebuilt Virtools REAL engine and SAT in Unity– Unity received Certificate of Networthiness from Army &
Air Force in May
• Designed and implemented scenario
• Small team
BackgroundWhat kind of team?
• Artists
• Modelers/Animators
• Information Architects
• Instructional Designers
• Integrators
• Program/Project Manager
• Software Engineers
• Sound Engineer
• Subject Matter Experts
• Video Engineer
• Voice Actors
• Writers
BackgroundSolution system
Learners experience realistic environments, characters and cultural contexts
Learners explore a virtual host nation police station
A supporting cast of characters influence the learner
Learners investigate and make decisions regarding station security while building rapport
Learners make challenging decisions
Learners progress through a scenario event sequence
Feedback and after action reviews enable reflection on performance
Learners receive just-in-time performance feedback
Learner performance is scored
Learner makes a choice Score is averaged by objective and recoded
Final score is averaged across objective scores
Objective 1: 50%Objective 2: 100%…
Final: 75%1. Choice A
2. Choice B3. Choice C
Learner makes a choice Feedback is recorded by objective.
Feedback is provided to learner
Objective 1: Good Job! …
Good Job! You chose choice A. Choice A was best because…
1. Choice A2. Choice B3. Choice C
Quantitative
Qualitative +
Systems Development Life Cycle
22
Systems Development Life CycleAnalysis
• Project Planning– Initial Client Meetings
• Instructional Intent– Assess Training Needs– Determine Training
Solution
• Client Requirements
• Technical Specifications Identified and Analyzed
EngineeringRequirements development and management
Use Case
Client Requirement Derived
Requirement
Test Case
TRACEABILITY & PROCESS VISIBILITY
“The player makes decisions through dialogue with Non-Player Characters (NPC).”
“The simulation shall enable the learner to progress through making decisions.” “The simulation shall provide the capability
to respond to character dialogue.”
“PASS: The simulation enables the learner to progress through making decisions.”
24
Systems Development Life CycleDesign
• Concept Paper Development
• Simulation Course Outline
• Screenplay Development
• Initial Product Asset Development
• Technical System Design
Systems Development Life CycleDesign Continued
EngineeringDesign
Technical SolutionArt PlanInformation Architecture
27
Systems Development Life CycleDevelopment
• Text Simulation Development
• Asset Development
• Product Development
EngineeringDevelopment
Game EngineScenario
Authoring Tool
Sound Subsystem
Animation Subsystem
Event Sequencing Subsystem
Notification Subsystem
Lipsync Subsystem
UI/Menu Subsystem
ScoringSubsystem
Character AI Subsystem
REAL
EngineeringDevelopment
Scenario Integration
with Authoring Tool
Asset Development
SoundVideo
Models & Animation
Event Sequence
Scoring
SoundVideo
Models & Animation
Event Sequence
Scoring
Scenario
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Systems Development Life CycleImplementation
• Verification for adherence to instructional specifications
• Final product installation
• Validation testing and discrepancies resolved
• Product training conducted
• Final review and acceptance
EngineeringVerification testing
ID: TST1 Prerequisites: 1. The system must be started 2. The simulation subsystem must be
started
Actions: 1. NPC engages the learner’s character
in dialogue 2. Learner attempts to select a dialogue
response
Outcome: 1. Pass: The learner is able to select a
response to character dialogue 2. Fail: The learner is not able to select a
response to character dialogue
Trace toDerived
Requirement
“The simulation shall provide the capability to respond to character dialogue.”
32
Systems Development Life CycleEvaluation
• Evaluation tasks directly planned in support of individual efforts, if applicable, would apply to each part of the process
33
Direct outcomes from challenges
• Rebuilt REAL system and developed exercise in 6 months
• REAL enabled rapid development of the MPHNP exercise
• Employed information architecture for easily operable training
• Employed sound development processes
34
Other results
• Visual representation of structured training for rapid development
• Teams build small simulations in a few weeks
• Savings vs. traditional development
Questions and Comments
Contact Information
Amy Morrison(814) [email protected]
Joy Pachucki(814) [email protected]
Ron Punako(814) [email protected]
Conclusion and Hands-on Demo
REAL Video
(http://www.youtube.com/user/ConcurrentTechCorp#p/u/0/27QMKTeWk8c)
Putting ideas into action.SM
1-800-CTC-4392www.ctc.com