Case Study / Renault Trucks

Renaulr Trucks - Company intranet /Sharepoint Renault Trucks s.r.o., a company providing services in the utility vehicles market, came to us with a request for creating an intranet company portal to facilitate teamwork and collaboration on joint projects.

“I must say that at all times I have always been served with high professionalism by MEMOS team workers – any time and over any problem that we resolved.”

Jan Kadlec - Renault Trucks CZ, System Specialist

Renault Trucks / Client Sharepoint / Technology

What were the client’s needs? The client expected the solution to meet the following criteria:

Case Study / Innerworkings

Centralized system to support information sharing

Full-text search function supported

Directory of contacts „Who is who“ – displaying internal contacts from Active Directory

Synoptic view of the company’s organizational structure

Support for team collaboration on joint projects (documents, tasks)

Implementation of the company’s graphical identity

What did we offer to our client? In response to Renault Trucks company’s requirements, we have implemented a

Microsoft Office Sharepoint Server 2007 portal solution which meets all criteria as requested by the customer. Within a single portal framework we were able to create independent web portals which are accessible only by specific departments or workplaces. The purpose of deploying independent portals was to provide company employees in different departments with the ability to share data with other team members at the same working sites. These were components which were set up with pre-defined access levels only for selected users, i.e. workers from the respective department. Sharing of information among all employees within the company is standard functionality which is handled through the main web portal – accessible to everyone.

How did the analysis proceed? In order to prepare most effectively for the portal implementation, we held several

meetings with the company’s IT managers. As a result of the gathered knowledge, we were able to prepare a smoothly running portal for our customer, perfectly matching the presented requirements. The customer emphasized, among other points, the correct implementation of the company graphical image which we had sourced from marketing materials.

The solution design Following the results of our analysis, we decided on a Sharepoint system. The portal

runs on Windows Server 2003, and data storage is safely handled by a database server on a computer running Microsoft SQL Server. In order to create a synoptic chart of the company structure and its internal contacts, we decided to use Microsoft Office Search

Case Study / Renault Trucks

service, and linked it to the customer’s Active Directory; this procedure ensures that information contained in the domain structure is correctly mapped to the intranet portal. The whole process complies with pre-set rules that we have defined on the basis of the requested functionality for different target groups, and also in accordance with synchronization rules.

To satisfy the requirement for displaying contact information, we used user lists and defined views for the intended content to be displayed. Thus the employer could see what he wished – an employee’s photo, name and job position.

Full-text document and contact search was effectively implemented by deploying the Microsoft Office Search service.

Conclusion As a result of the implemented MS Sharepoint solution, the customer’s employees

who routinely use the system now experience improved and efficient processes in their daily work. Important information, such as documents, tasks and appointments are now located in a single point of reference accessible to all workers.