1.Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11 Connected Solutions Accelerating Results through Innovation Mary Beth Hall June 18, 2014

2. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2 Connected Living Connected Home Connected Work Connected City eGovernance eCitizens Smart transportation cards eLearning Mobile banking Digital classroom, remote education service, digital library Mobilityemail, enterprise apps, people locator, BYOD Communicationunified messaging/remote desktop NetworkingCollaboration tools Home automation Smart meters/smart thermostats Intelligent lighting Remote monitoring and control Home healthremote diagnostics; wearable health devices Connected Living Connected Living Market: Market Potential, Global, 2020 Global GDP $107.20 T Internet Economy* $14.70 T Connected Living Market $731.79 B 53.6% 15.2% 31.2% Connected Work Connected Home Connected City Source: Frost & Sullivan Average is based on data reported by the Organisation for Economic Co-operation and Development (OECM) economies and BRICS as a percentage of GDP. 3. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3 Globally Connected Technology Offices in 82 Countries 800,000+ Data Network Route Miles Manage nearly 5,000 Customer Networks Manage Millions of M2M Devices Service to 150 countries 2,700+ IP Network Cities 50+ Cloud & Data Centers MCI Global IP Cybertrust Security Alltel - 4G LTE Terremark/ Cloudswitch nPhase M2M Platform Hughes Telematics 2006 2007 2009 2011 2012 2012 4. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4 Addressing Market Dynamics Device Connectivity M2M as a Service M2M Integrated to Core Network Social MachinesSECURITY Verizon Cloud (CaaS)Verizon | PIP AMI UI MDM UI Cloud Services Interconnect Customer Info Sys Billing Sys 5. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 M2M Market Segmentation Security Fleet/Transportation Retail: POS/Vending Asset Tag/Trace Industrial Apps mHealth Media Signage/MBB Energy 6. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6 Device Segment/Vertical Activation Growth Trend -Top 10 Segments/Verticals (K) May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 Security Utilities Fleet/Transportation Routers/Modems Rugged Computers Retail Finance/Insurance Healthcare Government RMAC 7. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7 Verizon Innovation Program Verizon Innovation Center West San Francisco, CA Verizon Innovation Center East Waltham, MA Open Access to Expertise Ecosystem Partnerships Go to Market Innovation Labs Frictionless Engagement Innovation Driven: No fees, No IP, No exclusivity Expanding the Connected Everything Age PEOPLE TECHNOLOGY TOOLS 8. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8 Platform as a Service (PaaS) for prototyping connected solutions. Product Design Identify design issues that could impact product certification early Product Development Verizon Engineering support on module & chipset recommendations Pre-Certification Testing Integration Services Test mobile apps for connected devices Rapid Prototyping Dedicated VZ Team We help you coordinate activities from product development, testing to commercialization Accelerate Product Development Lifecycle Technical Capabilities & Expertise 9. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9 Connected Solutions Case Studies Condition Based Monitoring Wireless ATM Any Location/Any Time New Service Offerings Serve Diverse Clients Benefits Rapid deployment Relocate and deploy ATMs at special and high traffic event Control Usage Based Insurance Reduce costs Reduce Claims Deliver new services Benefits Attract safe drivers Low start-up costs and program risk Flexibility and scalability Branded program Benefits Reduce cost Improve performance Increase profits by tracking, locating, and monitoring equipment New revenue streams Smart Vending Benefits Efficient inventory mgmt Customized product offers Market insight for promotional and new product offerings Rail & Transit Benefits Remote monitoring Municipal transit Payments Signage Create New Rev. Streams Improve Customer Exp. Increase efficiency Integrate Social Networks Track preferences Improve Inventory Improve Safety Regulatory compliance Improve customer Exp. 10. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10 Smart Cities Verizon Smart Cities Video 11. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11 Smart Cities Use Case City of Lansing, MI Integrated LED Retrofit NEED Safe, sustainable, pedestrian-friendly environment where business can thrive SOLUTION Smart Grid Street light Wireless Mesh Outdoor Network Multi-media and environmental analysis Emergency evacuation routing Blue Button emergency call station Digital signage RESULTS 70% energy reduction/maintenance costs Decreased maintenance extended lamp life Future opportunities for digital/audio messages 12. Confidentialand proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12 Mary Beth Hall Director Connected Solutions Office: 908-559-2922 Mobile: 973-902-5173 Email: MaryBeth.Hall@verizonwireless.com Contact Information