Partner Community and PRM July 7th, Marketing Cloud Partner Office Hour

 Elise Hanuschek  Partner Program Manager  ehanuschek@salesforce.com  PRMHelp@exacttarget.com

Today’s Agenda

Partner Community Resources Available PRM Resources Available Partner Q&A on the Partner Community or PRM

•  21,000+ active members

•  19,000+ posts, comments, likes

•  500+ new assets (alerts, webinars, education, etc.)

•  180+ Chatter Groups

•  100+ live and online events in FY15

•  17 Partner User Groups (worldwide)

 One-stop shop for Information, Education & Collaboration

https://.partners.salesforce.com

Partner Community’s Fast Growth

 Total Partner Users Over Time

Partner Community Access For all Marketing Cloud Partners as of June 26

•  Collaborate with Every Partner

•  Manage your Partner Business

•  Grow with Online Learning

Join Now: https://partners.salesforce.com

Marketing Cloud Product & Resource Page Bookmark this today!

http://p.force.com/marketingcloud

Onboarding Resources for Channel Partners

•  Identify one contact at your company to own setting up your company account and additional users. Then

Have that person download the Step-by-Step Set Up Guide and walk through each step to set up the account Contact should use their Marketing Cloud App credentials to create account Expect the initial set up to take a few days

•  Have general questions? Reach out to your Partner Account Manager (PAM)

•  Have a PRM specific question? Reach out to PRMHelp@exacttarget.com

Resources for all New Users

1.  New User & Accreditation Set Up Guide https://partners.salesforce.com/06930000004kOqS https://na7.salesforce.com/sfc/#version?selectedDocumentId=069A0000001zOuq

2.  Monthly Salesforce Partner Community Office Hours, the first Wednesday of the month. These are listed on the upcoming events page.

3.  Join the Marketing Cloud Partner Chatter Group

4.  Have question? Reach out to your Partner Account Manager first

PRM vs Partner Community

What’s the difference between PRM and Partner Community?

PRM vs Partner Community Today

Partner Community

PRM

Content X X Chatter/Collaboration

X

Lead Management

X

Access to Accreditation

X

Office Hours X Other Events X

Where should partners log leads?

Legacy Channel Partners – PRM Legacy Salesforce Core Partners who have recently signed an MSA to do business on behalf of the Marketing Cloud – PRM SIs – Partner Community

PRM Updates

Once Partners get access to Partner Community, stop logging into PRM for content Partners should still log leads and manage opportunities in PRM Content Tab in PRM will be shut off August 1st

Questions? Post in the Question Box.

7/7 at 11 a.m. EDT / 4 p.m. BST Automation Studio vs. Journey Builder  7/13 at 2 p.m. EDT / 11 a.m. PDT  Project Methodology

 7/15 at 2 p.m. EDT / 11 a.m. PDT   Business Units, Permissions and User Basics

 7/17 at Business Units, Permissions and User Basics  Campaigns & Tags for Enhanced Analytics

Foundation Accreditation Webinar Series  Webinars in June

http://sfdc.co/MCPartnerWebinars

7/7 at 9 a.m. PDT / 10 p.m. EDT / 4p.m. GMT  PRM vs Partner Community Today

7/21 at 9 a.m. PDT / 10 p.m. EDT / 4p.m. GMT  Dreamforce for Marketing Cloud Partners 7/28 at 9 a.m. PDT / 10 p.m. EDT / 4p.m. GMT  Training & Accreditation Update

Upcoming Office Hours

http://sfdc.co/MCPartnerWebinars

Questions? Post in the Question Box.