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Learn how your funeral home can get ahead on Facebook and social media.
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Going ViralManaging and GrowingYour Social Presence
Zachary GarbowCo-founder, Funeral Innovations
http://facebook.com/funeralinnovations
Boulder, Colorado
100+ United States Patents
(Silicon Valley) Experience
Matters
1 Why
Social Media?
Change is coming to this industry…
Will it pass you by?
Sharing
Discussion
Distribution
Personality
What is Social?
The Social Players
The Leader The Local The Visualist
The Contender
The Veteran The Glue
Evolve Your Marketing
600700
900Million
13% of world’s population
The Impact is Huge
% Obituary Traffic from Facebook
Facebook users are mostly young
Fact or Fiction?
35+ = 75%45+ = 45%55+ = 23%
Fiction!
1. Constant contact2. Engaging3. Viral Distribution4. “Hands raised”
The Value
“You can’t stop the waves, but you can learn to surf”
Jon Kabat-Zinn
3 Introduction
to FacebookPages
www.pagemodo.com/welcome/cover-photos
Creating a Cover Photo
Admin Roles
Becoming a Fan (from Facebook)
Becoming a Fan (from website)
Viral Marketing
Is Your Facebook Pagea Ghost Town?
Or Community Center?
You Need a Strategy
1.Grow 2.Engage 3.Convert
4 Grow
your fan base
(10 tricks)
Giving Away an iPad is an Effective Strategy to Gain
Fans
Fact or Fiction
Invite Friends & Share1
Promote on Your Website2
https://developers.facebook.com/docs/reference/plugins/like-box/
Once a day or more!
Share Good Content3
Link in Email Signature4
Add to Business Card5
Link In Obituary Emails6
300% better conversion!
“Fan-Gating”7
Auto-tweet all Facebook Posts
https://www.facebook.com/twitter/
Link to Twitter8 PutFacebook URL in background
Get 12 more secrets to grow your Facebook Fans:
http://facebook.com/funeralinnovations
Bonus Tips!+Free Whitepaper
5 Engage
your fans
• Engagement is key!• What to post?
– Inspirational Stories
– Quotes– Grief Tips– Community
News– Events
The Timeline
Your Busines
s
Your Industry
Your Fans
Rule of Thirds
60% more likes, comments and shares than longer ones
Keep Posts Short1100-250 characters
120 – 180% more engagement
Post Photos2
Other ideas for photos?
Facilities
Events
Products
Flowers
3 Instagram It!
“360 Panorama”4
http://360.io/TGxf2H
Post Videos5
Just Ask6
Posts mentioning Independence Day around 4th of July had 90%
more engagement
Post About Timely Events7
Respond (Quickly)8
See What Works, Doesn’t9
Get more secrets, including best time of day and days of the week
to post:
http://facebook.com/funeralinnovations
Bonus Tips!+Free Whitepaper
6 Convert
andmonetize
Your Facebook Strategy Should be Focused on Branding and
Awareness Rather Than Sales
Fact or Fiction?
Market Pre-planning
Make it EasyBonus:Put it Right in Facebook
Flowers & Keepsakes
7 Results
Does itwork?
Proof is in the Data
http://funeralinnovations.com/power-rankings/
Facebook Power Rankings
Subscribe to feeds of
content you like
Customize your
scheduled posts
Build your own unique
schedule of posts
Automatically publishes to Facebook on
schedule!
Summary
• Evolve Your Marketing w/ Facebook
• Need a strategy– Grow Your Audience– Engage Your Fans– Convert into customers &
evangelists
• Use tools to make it easier• Start NOW!
http://facebook.com/funeralinnovations
http://funeralinnovations.com/social
Questions/Comments?