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These slides take a deeper look into the successful partnership between Cable & Wireless Worldwide, Cisco and Compuware in this webcast outlining APM best practices. To view this webcast including the audio, visit: http://offers.compuware.com/register?cid=70170000000JzFU
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Managing Borderless Applications Within an Enterprise Architecture
Julie Blaisdell - Dir of Strategic Alliances, Compuware Duncan Orme - APM Service Manager, C&WWDeepak Bhargava - Senior Product Manager, Cisco
2
Agenda
Cable&Wireless APM Service• We know your challenges• What is APM?• Why we chose Compuware and Cisco
Compuware APM Solution Review on a borderless Cisco network
Cisco Network Analysis Module
MANAGING BORDERLESS APPLICATIONS AT C&WWDUNCAN ORME
WE KNOW YOUR CHALLENGES
WHAT IS APM?
WHY WE CHOSE COMPUWARE AND CISCO
YOU DEPEND ON APPLICATIONS TO RUN YOUR BUSINESS EFFICIENTLY BUT APPLICATIONS ARE BECOMING MORE BANDWIDTH HUNGRY
BANDWIDTH UTILISATION IS GROWING FASTGLOBAL BUSINESS IP TRAFFIC IS EXPECTED TRIPLE OVER THE NEXT 6 YEARSSOURCE: CISCO BUSINESS IP TRAFFIC REPORT
SLOW AND UNRELIABLE APPLICATIONS PERFORMANCE CAN AFFECT YOUR BUSINESS COLLEAGUES AND CUSTOMERS
WE KNOW YOUR CHALLENGES
WHAT IS APM?
WHY WE CHOSE COMPUWARE AND CISCO
Business Applications Aware Networks
“Understanding the link between business efficiency and applications performance”
VISIBILITY
OPTIMISE
ACCELERATE
MANAGE
APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS
Business Applications Aware Networks
“Understanding the link between business efficiency and applications performance”
VISIBILITY
OPTIMISE
ACCELERATE
MANAGE
APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS
VISIBILITYUNDERSTAND THE TRAFFIC
PATTERNS WITHIN YOUR NETWORKAND HOW EXISTING ACCESS
BANDWIDTH MATCHES THESENEEDS, SUPPORTING
INTERPRETATION & ANALYSIS
Business Applications Aware Networks
“Understanding the link between business efficiency and applications performance”
VISIBILITY
OPTIMISE
ACCELERATE
MANAGE
OPTIMISATIONESTABLISH APPLICATION SLAs TO ENSURE THAT
BUSINESS CRITICAL APPLICATIONSARE ALWAYS PRIORITISED
APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS
Business Applications Aware Networks
“Understanding the link between business efficiency and applications performance”
VISIBILITY
OPTIMISE
ACCELERATE
MANAGEACCELERATION
REDUCE THE LATENCY AND BANDWIDTH REQUIREMENT FOR
BRANCH OFFICES ACCESSINGCENTRALLY HOSTED CORPORATE
APPLICATIONS
APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS
Business Applications Aware Networks
“Understanding the link between business efficiency and applications performance”
VISIBILITY
OPTIMISE
ACCELERATE
MANAGEMANAGE
ONGOING MANAGEMENT & MONITORING, CONTINUOUS IN LIFE CYCLE IMPROVEMENT, PREDICTIVE
MODELLING, ADVANCED DIAGNOSTICS, REDUCED RISK TO
BUSINESS CONTINUITY
APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS
WE KNOW YOUR CHALLENGES
WHAT IS APM?
WHY WE CHOSE COMPUWARE AND CISCO
WHY WE CHOSE COMPUWARE AND CISCO
COMPLETE END-TO-END VISIBILITY OF A BORDERLESS NETWORK
PARTNER STANDARDISATION DRIVES EFFICIENCY AND QUALITY OF C&WW MANAGED SERVICE OFFERING
END-USER EXPERIENCE (EUE) VISIBILITY INCREASES CUSTOMER CONFIDENCE
EUE VISIBILITY ACCLERATES ADOPTION OF MISSION CRITICAL APPS SUPPORTED BY C&WW MANAGED SERVICE OFFERING
SINGLE INTEGRATED PLATFORM ALLOWS FOR C&WW SERVICE INNOVATION
16
Compuware Application Performance Management
-Julie Blaisdell
17
Application Performance Business Value
18
The Vantage/Gomez Solution
19
20
End to End Performance Management
VISIBILITYAcross theEnterprise and Internet
DEEP-DIVETroubleshootingand Resolution
THIRD PARTYVANTAGE BACK-END JAVA/.NETMAINFRAME
UNIFIEDDASHBOARDSRole-Relevant Information
IT OPERATIONS IT LEADERSHIP LINE-OF-BUSINESSSERVICE MANAGEMENT
CiscoUCS
CiscoUCS
VMware ESX
VMware ESX
D E
L I
V E
R Y
D E
L I
V E
R Y
Visibility Across the Cisco Network
WAN
Web – Thin Client – Legacy – Voice - Video
WAAS OSOS
Ap
pA
pp
Ap
pA
pp
Ap
pA
pp
OSOS
Ap
pA
pp
Ap
pA
pp
Ap
pA
pp Van
tage A
MD
Van
tage A
MD
M A
N A
G E
M A
N A
G E
UCSManager
VmwareVCenter
Serverand AppMonitors
VantageRUM
CiscoNAM
End-to-End Transaction VisibilityEnd-to-End Transaction Visibility
© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 22
Cisco Network Analysis Module (NAM)
Deepak Bhargava
Senior Product Manager, Cisco
© 2010 Cisco Systems, Inc. All rights reserved. 23
Cisco Network Analysis Module (NAM)Cisco NAM empowers Compuware Vantage with Network Application Performance Visibility
Enterprise-wide Reporting with Compuware Vantage
Cisco® NAM Software 4.xCisco® NAM Software 4.x
• Network /Application performance Visibility• End-to-End visibility into WAAS
• Traffic Analysis• Applications, Host, Conversations, VLAN,
DiffServ• Per-application and per-user granularity
• Real-time Troubleshooting• Problem Isolation• Intelligent Packet Capture, Decodes,
Filters• Port/Interface statistics
Open API
© 2010 Cisco Systems, Inc. All rights reserved. 24
Cisco NAM Platforms and Data SourcesNetwork Traffic Collection and Performance Analytics
SPANSPAN NDENDE WAASWAASVACL Capture
VACL Capture
CEF Packet Copy
CEF Packet Copy
ERSPANERSPAN RSPANRSPAN
The unique design of the NAM combines a rich set of embedded data collection and performance analytics with a remotely accessible, Web-based management console, all on a single blade or appliance
The unique design of the NAM combines a rich set of embedded data collection and performance analytics with a remotely accessible, Web-based management console, all on a single blade or appliance
HTTP
HTTP
Cisco Cat65xx/C76xx NAMCisco NAM 2200 Series Appliance
HTTP
Cisco 28xx/29xx/38xx /39xx ISR NAM
HTTP
Cisco WAAS NAMVirtual Blade (VB) HTTP
Cisco Nexus 1000V NAM Virtual Service Blade (VSB)
New
Integrated Management and Reporting Console
© 2010 Cisco Systems, Inc. All rights reserved. 25
Branch Office 2
-
Data Center
Cisco 7200
Cisco WAASCisco WAAS
WANVM VM VM VM
Cisco Nexus 1000V
Web, Email, File,Application Servers
Campus
Cisco® Unified Communications Manager Cluster
SiSi
SiSi Cisco 7200
NetFlow Data Export
to Cisco 6500 NAM
Cisco Catalyst® 6500 NAM
Cisco NAM Appliance
NME-NAM
NetFlow Data Export
to Cisco NAM Appliance
Cisco NAM VSB
Deployment Flexibility with Cisco NAMOffers comprehensive visibility to deliver consistent application performance across Cisco Borderless Networks
Branch Office 1
Cisco WAAS
NME-NAM
Inte
r-B
ran
ch
Tra
ffic
Branch – Data Center Traffic
The Vantage Solution
• End user Experience visibility of application performance across the Cisco borderless network
• Consolidate performance reporting and analytics for all applications, including web, thin client, voice, video
• UCS, VMware, WAAS, NAM integrations
• Accelerate adoption of new technology such as WAAS & UCS, enabling mission critical application migration
• Baseline application performance to quantify the benefits of WAAS acceleration
• Baseline performance & deployment validation of UCS