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Extension User Guide V. 2.0.0 Order Comment 1 www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Magento Order Comment Extension Allows customers can leave comments to their orders!

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Magento Order Comment Extension enables the customers to add comments, instruction and special requests on the go while purchasing product of their choice.

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Page 1: Magento Order Comment Extension Allows customers can leave comments to their orders!

Extension User Guide

V. 2.0.0Order Comment

1www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Page 2: Magento Order Comment Extension Allows customers can leave comments to their orders!

Extension User Guide

2www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Table of Contents OVERVIEW………………………………………………………………………………………3EXTENSION FEATURES………………………………………………………………………..4HOW TO INSTALL………………………………………………………………………………5CONFIGURATION……………………………………………………………………………….9UNINSTALL……………………………………………………………………………………..13HELP / SUPPORT……………………………………………………………………………..14

Page 3: Magento Order Comment Extension Allows customers can leave comments to their orders!

Extension User Guide

3www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

OVERVIEW

Order Comment Magento Extension enables the customer to add comments, instruction and special request while placing an order.

With the help of Order Comment Magento Extension the user can add comments to the Order that they have placed. Surprisingly, Magento does not have the inbuilt functionality Where in the customer can place his/her comments in response to the order made. Our Order Comment Magento Extension provides two way comments to be highlighted in the order detail screen.

Page 4: Magento Order Comment Extension Allows customers can leave comments to their orders!

Extension User Guide

4www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Features• Allows customers to write comments or instructions in the order review part.

• Requires no manual configuration.

• Easy installation.

• Meets Magento programming guidelines.

• 100% open source.This simple and flexible Order Comment Magento Extension will add a new dimension to 

the customer’s on line shopping experience.

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Extension User Guide

5www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps1. Clear the store cache under var/cache and all cookies for your store domain.

2. Disable compilation for Magento 1.4+. Log into Magento Admin Panel and go to System → Tools → Compilation and disable the compilation.

Be sure that the Compilation Сode is disabled (System->Tools --

>Compilation)

Page 6: Magento Order Comment Extension Allows customers can leave comments to their orders!

Extension User Guide

6www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps3. Disable JS & CSS merging

Navigate to System->Configuration->Developer Tab and disable "Merge 

css / js". We suggest that you enable error reporting.

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7www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps4. Upload file manually

If you use a different from default theme - be sure to rename app/design/frontend/default/default and skin/frontend/default/default folders to your store's values. Using your FTP client upload content to your store root.

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8www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Installation Steps5. Clear Cache

Then navigate to System->Cache Storage Management and and clear 

Cache.

Do select and Refresh it by pressing submit button

6. Log out then log back in to your admin panel.

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9www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

ConfigurationSnapshot in Front End

• User can add order comment at the time of checkout.• After placing order user can show their comment in user order view page.

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10www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

ConfigurationView Order Comment Go to → My account → Order View Page

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11www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

ConfigurationCustomer can show Order comment at Order Print Preview Page

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12www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

ConfigurationDisplay in Admin• Admin user can see the order comment .• Go to → sales → orders

• User can see the additional column for order comment.• User comment also see at order view page.

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13www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

UninstallTo force Magento uninstall the module. Then replace <active>true</active> with <active>false</active> in the following files:

app/etc/modules/Brainvire_OrderComment.xml <Brainvire_OrderComment>

<active>true</active> <codePool>community</codePool> </Brainvire_OrderComment>

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14www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | [email protected]

Help / SupportTo know more about our Magento Extension Service feel free to call us at +1.631.897.7276 or email us at [email protected] or Skype us  at bv.ecom