Lotus Quickr 8.2 Overview May2009

© 2009 IBM Corporation

®

Team Collaboration &

Collaborative Document

Management:

IBM Lotus Quickr

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Agenda

Lotus Quickr overview

Relationship between Lotus Quickr and other products in the IBM portfolio

Benefits

Business and market trends

Organizational change, boldness, need for collaborative innovation through the firewall drives social software adoption

Organizations are bombarded by change, and many are struggling to keep up

8 of 10 CEOs: significant change ahead, yet the gap between expected change and the ability to manage it is almost triple since ‘06

CEOs view more demanding customers as an opportunity to differentiate

CEOs are spending more to attract and retain increasingly prosperous, informed and socially aware customers

IBM Institute for Business Value CEO Study 2008

2/3 of CEOs are implementing extensive innovations

>40% are changing their models to be more collaborative

Financial outperformers are making bolder plays

These companies anticipate more change, and manage it better. They are also more global in their business designs, partner more extensively and choose more disruptive forms of business model innovation

Market-leading organizations will be…

Source: 2008 IBM CEO study

“Change-Ready” Capable of changing quickly and successfully. Instead of merely responding to trends, it shapes and leads them. Market shifts become a chance to move ahead of the competition

“Globally integrated” to collaborate more effectively Moving aggressively toward global business designs

to take advantage of global integration opportunities. Able to access the best capabilities, knowledge and assets from wherever they reside in the world and apply them wherever required in the world

“Innovation Leaders”Innovative Beyond Customers Imagination. Deep collaborative relationships allow it to surprise customers with innovations that make both its customers and its own business more successful.

Changing Workplace DemographicsDrives a Need to Empower the New Generation of Business Leaders

19%19% of the entire of the entire American workforce American workforce holding holding executiveexecutive, , administrative and administrative and managerial positions managerial positions will will retire in the next five retire in the next five yearsyears

In the year 2000, there In the year 2000, there were more people were more people receiving pensionsreceiving pensions in in Italy than Italy than people people working working (22 versus 21 (22 versus 21 million)million)

Within the next seven Within the next seven years, years, 33 million 33 million peoplepeople in Japan in Japan (26%) will be (26%) will be over 65 over 65 years oldyears old

By 2016, people By 2016, people aged 60-64aged 60-64 in in Australia is Australia is expected to almost expected to almost doubledouble

Boomers depart; millennials Boomers depart; millennials arrivearrive

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A workforce in transition provides challenges and opportunities

Older workers(Age 50 +)

Mid- career workers(Age 35 – 50)

New generation(born after 1980)

Growing as % of workforce Shrinking as % of workforce Growing as % of workforce

Hold the wisdom and intellectual capital of the organization

Essential source of professionals and middle managers

Critical to long-term viability and innovation

Traditional approach to technology, collaboration, organizational loyalty, and rewards

Tech savvy but not “native speakers”; mixed approach to collaboration, loyalty, and rewards

Technology is 2nd nature; more interested in peer / interest groups than organizational identity; think work should be fun and fulfilling

Capture their knowledge before they

retire

Relieve their stress and increase their effectiveness

Attract and retain; harness their

collaborative style

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Web 2.0 is the native language of “Millennials” and the new language of collaboration …

Almost three-fourths of teens send instant messages more than e-mail.

A new blog gets created every second.Everyone’s opinion should be heard

By 2009, wikis are predicted to become mainstream collaboration tools in at least half of all companies.

Everyone contributes

Communication is constant

And every generation wants the applications at work to be as “cool” and attractive as the ones at home …

Technorati/ Law Technology News, Dec 1, 2005; Comscore, Aug 8, 2005; America Online /Research Alert, Jan 6, 2006

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State of current tools contributes to the gap…

• Fragmented: collaboration tools are fragmented and disjointed

• Hard-to-use: only those with greatest need are willing to tackle the learning curve

• Stove-pipe silos: users are forced to change applications to access needed collaboration services

• Lack of integration: separation between communication and collaboration services leads many users to fall back to the pervasive “reply to all”

• Unfamiliar: current tools don’t enable users to stay within their favorite applications

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Agenda



Benefits


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Quickr Content Stores

IBM Lotus Quickr

• Rich collaborative content and team collaboration integrated with entire IBM portfolio

• Most complete set of connectors to desktop applications and an open connector architecture for developers

• Out-of-the-box business templates leveraging composite application support

• Integration with Lotus Domino, JCR content stores and IBM FileNet P8 and IBM Content Manager support, providing comprehensive, scalable end-to-end content management options

Fastest way to share business content with your teams…

Lotus Quickr

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Lotus Quickr provides a universe of capabilities…

Library management, check in & out, version control, views, security, custom meta-data for a variety of business content types

Self-service, customizable team sites with an extensible infrastructure (membership mgmt, search capabilities), that support a full team lifecycle

A collection of reusable collaborative components (libraries, calendars, tasks, blogs, lists, Web content authoring...) to build powerful applications

Templates for immediate out-of-the-box value and support of common business processes, including project & meeting management

Basic workflow for notification and approval

Offline services, extranet access, versatile portlets, to expand and facilitate collaboration

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Lotus Quickr is open and flexible …

• Infrastructure:

RepositoriesDirectoriesServer operating systemsDesktop operating systemsProgramming models

• Web 2.0 and industry standards:

EclipseAtom or RSSODFAJAXWeb ServicesRESTJavaLinux

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Access Lotus Quickr from an inviting, intuitive Web 2.0 interface…

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Lotus Notes

Microsoft Office / IBM Lotus Symphony

Windows Explorer / “My Documents”

Lotus Sametime

Web Browser

Microsoft Outlook

Pervasive access to content using the connectors

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Lotus Notes connector

• Open and save attachments into library or team workspace

• Replace e-mail attachments with shared links

• Integrated into file menus and “right click”

• “Reminder” prompt encourages participation

Helps reduce inbox bloat, content duplication, and “version anxiety”…

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Microsoft Outlook connector

• Lotus Quickr task pane displays a hierarchical view of document libraries

• Drag an email (or just its attachment) from a Microsoft Outlook folder and drop into a Lotus Quickr document library

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Microsoft Office connector

• Open and save documents into library or team workspace

• Assign document properties (meta-tags)

• Integrate with workflow for approval routing

• Use your editor of choice (no forced upgrade)

Microsoft Office XP, 2003, 2007…IBM Lotus Symphony

Facilitates collaborative document authoring and version management…

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Lotus Symphony connector

• Integration within the Menu actions

• Open, save to, check-in, check-out documents directly to a Lotus Quickr place from within Lotus Symphony

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Lotus Sametime connector

• Navigate content through a simple tree interface

• Drag and drop from local system to libraries and team workspaces

• Integrated action menu

• Quick contextual access to shared documents

Provides easy access to shared content right from real-time client …

• Send links in chats• Invite colleagues to

download the connectors

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Microsoft Windows Explorer connectorMakes it easy and natural to move content to collaborative environment…

• Navigate content through familiar tree interface

• Drag and drop content from local system to libraries and team workspaces

• Integrated action menu

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• Components for managing projects, including:

Document libraries

Team calendar and milestones

Lists for managing structured content

Discussions forums, team blogs, & wikis

And more...

• Self-service with a step-by-step guide to set up the places

Team workspacesEasily create online places for projects and teams

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End users can create custom team workspaces using flexible Lotus Quickr templates and components

• Team blog

• Wiki

• Project dashboard

• Many more…

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You do not need to reinvent the wheel

• Use the extensible business application library

Use Lotus Quickr application templates designed for specific business needs…

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• Check-in, check-out, version control

• Customizable views to organize content

• Multi-level security (library, folder, document)

• Search across multiple libraries

• Workflow for routing & approving content

• RSS/Atom feed support to share or consume content

• Extensibility: custom meta-data, document types and templates

Quickly set up libraries to store and share content securely

Content Libraries

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Lotus Quickr Entry

• “My” Online content library

• Simple & intuitive personal document sharing

• Use the browser or any of the connectors to access your Lotus Quickr Entry places

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Administration

• Improved ability to manage Lotus Quickr

• Place reporting• Sort by size, owner,

status

• Place actions

• Lock & unlock Places

• Policies

• Track size quota & inactivity

• Warning thresholds

• Policy is assigned to place or template

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Agenda



Relationship between Lotus Quickr and other products in the IBM

portfolio

Benefits

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Lotus Quickr Content Integrator

MicrosoftSharePoint sites

Microsoft ExchangePublic Folders

Lotus NotesTeam Rooms

Lotus DominoDocument Manager

Lotus QuickrContent Integrator

Provides migration, and transitional co-existence, from existing applications/repositories into Lotus Quickr

services for Lotus Domino

Separately priced companion product

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User Interface Services Connector services

Portal &Notes 8.0

Content and Collaboration Services

Team places

Calendar Milestones

Blogs Wikis

Content lib

Lotus Quickr and composite applications

Deployment ServicesMultiple repositories, devices, directories…

Domino, Portal, FileNet…

Rich ClientsBrowserExtranet

Offline

Lotus Quickr provides quick out-of-the-box value

A set of extensible services for end-users to quickly create rich business applications - with no programming skills required

Lotus Quickr leverages the strengths of the core IBM application platforms - Domino, WebSphere Portal, Eclipse

Programmers familiar with any of these platforms can integrate and extend Lotus Quickr services and components to create advanced custom applications

Sametime 7.5

Business templates

Lotus Quickr and Lotus ConnectionsProfiles

Blogs

Communities

Bookmarks

Activities

Connect team members to their profiles for expert location

Connect places and communities to support rich collaboration

Add place content to an activity

Grow an activity to a place

Spawn-off activities from a place

Tag content, events, wiki pages, tasks, etc... for more accurate searching and retrieval

Complement Quickr contextual team blogs with personal blogs

Personal Content

The Business Content Services The Business Content Services ContinuumContinuum

Content creation and communication, Personal content

management

Content collaboration, Project and product

collaboration, Workgroup content

management

Ad-hoc & Basic Content Services

Situational & Enterprise Application Services

Departmental and Enterprise applications,

leveraging BPM, RM, Search/Discovery,

Advanced Doc Mgmt.

Business Content Continuum

Enterprise Content Services (Business Documents, Imaging, Capture Report Management, RM, BPM, Classification, Archiving, Analytics,

Search)

Team CollaborationContent Enabled

Applications

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integration with IBM ECM systems

Collaborate and share everyday business content with IBM Lotus Quickr

Collaboratively author content

Share projects that generate content

Discuss, debate, blog, leverage Web 2.0 authoring tools

Manage the organization’s content assets in ECM Participate in Business Process Management

Manage compliance issues and apply record retention policies

Secure corporate assets with content discovery and auto classification

Leverage the intuitive Lotus Quickr user interface for both

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Lotus Quickr integrates easily & provides flexibility

• For end users, Lotus Quickr connectors integrate into desktop applications

Increases adoption of collaborative toolsSimplifies collaboration among users with different styles and preferencesImproves effectiveness

• For IT, Lotus Quickr leverages current software and hardware investment

Works with multiple versions of Notes clients, Sametime, Domino and Microsoft Office, Microsoft Outlook (no forced upgrades)Supports open standards

• Support for additional repositories and clientsDesigned for a heterogeneous environment; doesn’t force adoption of a single set of tools

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Agenda




Benefits

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Lotus Quickr solves key customer needs

To maintain competitive position, innovate, and grow revenue, organizations require solutions to enable them to collaborate across the enterprise and beyond—to more effectively manage their information and projects

Let me... Work the way I wantGet control of my content

and information

• Integrate my mail client with my shared places and libraries

• Organize my files in a secured environment

• Share simply and easily• Reuse and expose

content across applications

• Stop using my inbox to dump content

• Reduce the duplication and inconsistencies of content

• Be more productive• Work more effectively

with my colleagues

I want to...

Lotus Quickr lets me...

• Access and manage content naturally from within the applications I use everyday

• Collaborate anywhere and anytime

• Take my content and projects offline

Better collaborate with partners and customers

• Quickly set-up places to share content with anyone I want

• Manage projects securely

• Add users to my spaces myself

• Provide tools to track and manage my team activities

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Lotus Quickr provides anytime, anywhere access

• For end users:Take an entire team workspace offline to work wherever you areAccess team workspaces from outside the firewall to collaborate with strategic partnersAccess the same content from multiple applications

• For IT:RSS / ATOM feeds provide an easy way to post Lotus Quickr content to other applicationsUse Domino replication to move Lotus Quickr content to the edges of your network for better performance

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Lotus Quickr = simplicity

• For end users:Lotus Quickr Entry lets you get started easily Lotus Quickr connectors let you collaborate with minimal disruption to your normal work patternsSetting up intranet or extranet team workspaces takes a few simple stepsTemplates make it easy to create business-specific team workspacesUse of Web 2.0 technologies makes UI more compelling and more similar to what they use at home

• For IT:Leverages your current skillsProvides self-service options for end users

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The fine print

The screenshots in this presentation show views of both Lotus Quickr services for Domino and Lotus Quickr services for J2EE. Since the two services may not have identical features, you may not be able to recreate the views. Some material in this presentation is directional in nature and does not imply any product plan commitment on the part of IBM.

Plans are subject to change at any time without notice.

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Thank you!!Thank you!!

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© IBM Corporation 2008. All Rights Reserved.

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