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A story by @Folletto and @Bru about a team issue that happened in a project during summer 2010, telling how to deal with an opinionated "alpha geek".
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The Opinionated Guy
& the Team
It was a sunny summer day...
1 Project
8 Developers 3 Designers 4 Consultants
A nice feature on the most important user journey...
“It’s wrong”
(cc) anubisconq
(cc) anubisconq
‣Did quick usability tests‣ Presented the suggested alternatives to
the client‣ Tried to keep the morale up‣ Tried to isolate the problem code-wise
• We underestimated the problem at first, weeks passed
• We let the argument take the stage forcing the team to take sides
• No face-to-face talks
What would youhave done?
This is what we did:
The contract ended
And while walking away, he said:
“I’m right”
Happy ending
Huge boost to the morale
CONVERSIONS
~20% more
~35% less
BOUNCE RATE
PRIMARY JOURNEY
50% visitors
Davide ‘Folletto‘ Casaliintenseminimalism.com@[email protected]
Riccardo Cambiassichaosncoffee.com/[email protected]@gmail.com
LightningUXLBi, 9 june 2011http://lightningux.org.uk
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