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Liezl H Ball Theo JD Bothma
Department of Information Science
The importance of usability evaluation when developing digital tools for
a library – a case study
BOBCATSSS 2017Tampere, Finland
25-27 January 2017
Overview
• Introduction• The e-dictionary Afrikaanse idiome-
woordeboek• Methodology • Findings • Conclusion
Introduction
Introduction
Introduction
The e-dictionary: Afrikaanse idiome-woordeboek
The e-dictionary: Afrikaanse idiome-woordeboek
• Function theory• Technologies for e-dictionaries
The e-dictionary: Afrikaanse idiome-woordeboek
The e-dictionary: Afrikaanse idiome-woordeboek
Search fields
Display fields
The e-dictionary: Afrikaanse idiome-woordeboek
Expression
Examples
Expressions in English
Methodology
• Usability evaluation– Heuristic evaluation– Usability testing
Methodology
• Usability evaluation– Heuristic evaluation• Expert uses criteria
– Usability testing• Seven users• 16 tasks, scenario with real information need• Questionnaire
Findings
• Content• Information architecture• Navigation• Access (search and browse)• Help• Customisation
Conclusion
• Designers and users have different opinions• Usability evaluation can identify issues• Even if users struggle with some aspects, there
is a need for advanced tools• Users should be educated• Information literacy should include dictionary
literacy
Conclusion
If usability is used to identify flaws in design, and users are educated in e-dictionary use, designers and developers of e-dictionaries can confidently create advanced e-dictionaries that include tools through which users can find specifically what they are looking for.
