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Let’s Jam!Loosen up and let the magic
happen on your ESN
Introductions
#IntraTeam17 @sharonodea
What are the risks?
Information security
Data privacy and control
Governance
Compliance and monitoring
User behaviour and values
Failure to realise project benefits
#IntraTeam17 @sharonodea
Risk continuum
Managed riskHigh risk High risk
Anarchy RepressionHigh cost of failure High cost of implementation
sweet spot
#IntraTeam17 @sharonodea
Image credit: Wikimedia Commons
Image credit: Nick Vidal-Hall/Flickr
“Jamming experiences are worthy of study because they are an often ecstatic way of balancing autonomy and interdependence in organizing. As such, they offer a different route, other than reciprocal disclosure, to community.” !Eric M Eisenberg, 1999, p.139
4 Characteristics of Jamming
▪ Transcendent ▪ Embraces diversity ▪ Fragile ▪ Risky
#IntraTeam17 @sharonodea
Preconditions
1. Skill 2. Structure
3. Setting
4. Surrender
#IntraTeam17 @sharonodea
“To facilitate jamming experiences, an organization must create a structure for surrender, within which risk is rewarded, not punished, and work groups are kept sufficiently autonomous to ensure the development and survival of novel ideas. !At the same time, jamming requires careful selection of participants, especially relative to skill levels, so that poor performers unable to work within themselves do not limit the rest of the group.” !Eric M Eisenberg, 1999, p.158
Skillhigh
highlow
FlowArousal
Anxiety
Worry
Apathy Boredom Relaxation
Control
skill level
challenge level
Collaboration skills
Awareness of and
capability with tools
Ability to work in
virtual teams
‘the zone’
#IntraTeam17 @sharonodea
Image credit: Wikimedia Commons
Image credit: stevendepolo/Flickr
Image credit: Department for International Trade/Flickr
Image credit: Pixabay
Striking a balance
Managed riskHigh risk High risk
Anarchy RepressionHigh cost of failure High cost of implementation
sweet spot
#IntraTeam17 @sharonodea
Sharon O’Deaweb: sharonodea.co.uk email: [email protected] twitter: @sharonodea skype: sharonodea