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Why Integration at the Operation Control Centre (OCC) is Vital for Rail Security? Dominique Lemay Directeur principal métro Société de Transport de Montréal Valentin Scinteie Director Business Development Alstom Transportation Information & Security

Lemay Scinteie it-trans-2010, Karlshruhe

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Page 1: Lemay Scinteie it-trans-2010, Karlshruhe

Why Integration at the Operation Control Centre (OCC) is Vital for Rail

Security?

Dominique LemayDirecteur principal métro

Société de Transport de Montréal

Valentin ScinteieDirector Business Development

Alstom Transportation Information & Security

Page 2: Lemay Scinteie it-trans-2010, Karlshruhe

Agenda

1. STM Facts

2. Emergency Response @ OCC

3. Advanced Incident Management

4. Security is Part of a Bigger Whole

5. Integrated Onboard Systems

6. Effective Integration @ OCC

Page 3: Lemay Scinteie it-trans-2010, Karlshruhe

STM Facts

2009 Budget : 1 B$

8 000 workers

47% of the workforce has a direct contact with the customer

388 000 000 trips/year

Page 4: Lemay Scinteie it-trans-2010, Karlshruhe

STM Facts

4 lines

68 stations

71 km of tunnels

759 cars

Inaugurated in 1966

Page 5: Lemay Scinteie it-trans-2010, Karlshruhe

STM Metro Customer Priorities

Reliability

Safety and security

Real time information

Page 6: Lemay Scinteie it-trans-2010, Karlshruhe

Fixed Equipment Replacement

Mechanical ventilation

Power system

Escalators and elevators

Signalling systems

Control Centre

Radio and telephone

Way and track

PA system

Electronic displays

Video surveillance

Fare and collection

Page 7: Lemay Scinteie it-trans-2010, Karlshruhe

Old but well Integrated

Page 8: Lemay Scinteie it-trans-2010, Karlshruhe
Page 9: Lemay Scinteie it-trans-2010, Karlshruhe

.0.

Page 10: Lemay Scinteie it-trans-2010, Karlshruhe

Emerging Technologies

Today’s new threats force Public Operators to acquire new effective technologies that are more and more sophisticated

–Video analytics, CCTV, real-time passenger information systems, detection systems, etc…

The arrival of such new technologies multiplies the interfaces that operators must manage @ CC

This increased interface complexity may become incompatible with the efficient management of emergencies

Page 11: Lemay Scinteie it-trans-2010, Karlshruhe

Emergency Response @ OCC

What do we ask our operators in an emergency situation?

Analyze a lot of data coming from multiple systems

Execute an emergency response plan that they don’t practice often

–Perform multiple tasks simultaneously–Make good decisions–Communicate effectively

Under stress, very quickly and without making any mistakes

Page 12: Lemay Scinteie it-trans-2010, Karlshruhe

Advanced Incident Management

Page 13: Lemay Scinteie it-trans-2010, Karlshruhe

Tasks Stop all trains

Locate the smoke bomb

Call police, fire department, emergency services…

Determine the proper ventilation scenario

Activate 25 fans in different modes of operation according to the scenario

Evacuate the affected area

PA announcement

Evacuate retailers and workers located in the area

Etc…

Within 2 minutes

Advanced Incident Management

Page 14: Lemay Scinteie it-trans-2010, Karlshruhe

99 seconds later!

Page 15: Lemay Scinteie it-trans-2010, Karlshruhe

Agenda

1. STM Facts

2. Emergency Response @ OCC

3. Advanced Incident Management

4. Security is Part of a Bigger Whole

5. Integrated Onboard Systems

6. Effective Integration @ OCC

Page 16: Lemay Scinteie it-trans-2010, Karlshruhe

Security is an Integral Part of a Bigger Whole

Increased Security (quality & faster response time @ lower cost)

Fashionable, Comfortable & Appealing Environment

Timely and Accurate Travel Information Everywhere

Safer & More Efficient Operations (better service with less resources)

Page 17: Lemay Scinteie it-trans-2010, Karlshruhe

CCTV

Access ControlIntrusion Detection

Fire Detection

Emergency Call

Security

Infotainment

Clock

TravelerInformation

Kiosk

Public Address

Wi-Fi Internet

Passenger Information

Station Security & Passenger Information Systems

Page 18: Lemay Scinteie it-trans-2010, Karlshruhe

Onboard Security & Passenger Information Systems

CCTV

Emergency Call

Public Address

InfotainmentWi-Fi Internet

TravelerInformation

Security

Passenger Information

Page 19: Lemay Scinteie it-trans-2010, Karlshruhe

Many Legacy Trains have Multiple Independent Systems with Proprietary Networks

Side Displays

Interior Displays

Frontal Displays

PassengerInformation

System

PISController

PISController PA

Controller

Cameras

CCTV

PassengerLoad

Determination COMMS

Train ControlManagement

System

Microphones

CCTVController

PLDController

End Route Maps

TCMSController

COMMSController

Intercoms Speakers

PAController

PublicAddress

OCU

OCU

OCU

OCU

OCU

OCU

To OtherCars or Trains

TCMSController

Weight, Space, Wiring, EMI, Modularity & Scalability, Integration & Interfaces, Upgrades, Maintenance &

Obsolescence, …

Page 20: Lemay Scinteie it-trans-2010, Karlshruhe

Today’s Alstom Trains have Evolved Towards an Integrated Onboard System Architecture with IP Networks

Modular IP architecture, easily upgradeable that can integrate the most innovative and cost effective recent

technologies

Page 21: Lemay Scinteie it-trans-2010, Karlshruhe

Typical Alstom UMC (Universal Mobile Controller) Configuration

Network Video RecorderNetwork Video Recorder

Infotainment ServerInfotainment Server Wireless Access PointWireless Access Point

Ethernet BridgeEthernet Bridge

Power SupplyPower Supply Passenger Information ControllerPassenger Information Controller

Digital Public AddressDigital Public Address

Page 22: Lemay Scinteie it-trans-2010, Karlshruhe

SecuritySecurity

Control & MonitoringControl & Monitoring

Passenger InfotainmentPassenger Infotainment

TelecomTelecom

Integrated Control & Security CenterIntegrated Control & Security Center

Station/Depot/TrackStation/Depot/Track

WAN

TrainTrain

1

2 3A

B

C

D

A B C D

4 Functions (A, B, C & D) @ 3 Locations (1, 2 & 3)

The Next Challenge of Our Industry is Effective Integration @ OCC

Page 23: Lemay Scinteie it-trans-2010, Karlshruhe

Emerging Control CenterFunctions

Integrated & Computerized Operation Management

Operation Decision Support & Assisted Incident Management

Smart Incident Detection (IVS, Intelligent Video Systems) and Data Fusion

Need for Interdependent Integration

Page 24: Lemay Scinteie it-trans-2010, Karlshruhe

Example of Effective Assisted Incident Management ThroughIntegrated Features

Page 25: Lemay Scinteie it-trans-2010, Karlshruhe
Page 26: Lemay Scinteie it-trans-2010, Karlshruhe

The Benefits of Interdependent Integration(Simulation of an Emergency Situationon Train – 3D Animation)

Page 27: Lemay Scinteie it-trans-2010, Karlshruhe

Summary

Security and Passenger Comfort are Becoming a Strategic Tool for Operators to: Improve Passenger Service Augment Brand Loyalty to Compete and Maintain/Increase Revenue Increase Operation Efficiencies

Integrated Interdependent Control, Information and Security (CIS) Systems Play a Vital Role in the Implementation of this Strategy:

Effective Incident Management via Quality & Faster Response Time @ Lower Cost More and Improved Services

Page 28: Lemay Scinteie it-trans-2010, Karlshruhe