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Startup Lean Machine - Milan 2014 Lean Social Media Monitoring Piero Tagliapietra | @pierotaglia < < Photo by Flávio Cruvinel Brandão - http://flic.kr/p/5W8aGs

Lean Social Media Monitoring

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Page 1: Lean Social Media Monitoring

Startup Lean Machine - Milan 2014

Lean Social Media MonitoringPiero Tagliapietra | @pierotaglia

< <

Photo by Flávio Cruvinel Brandão - http://flic.kr/p/5W8aGs

Page 2: Lean Social Media Monitoring

Piero pierotaglia

Tagliapietra

SM

StMarketing

PMSec

GH

Mon

Di

< <

Foto di Matteo Flora

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Agenda

Z

?

W

@@

7

MY WORLD

CASE STUDY 01

CASE STUDY 02

CASE STUDY 03

CONCLUSIONS

< <

Photo by agirregabiria - http://flic.kr/p/6keSjR

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Agenda

Z

?

W

@@

7

MY WORLD

CASE STUDY 01

CASE STUDY 02

CASE STUDY 03

CONCLUSIONS

< <

Photo by agirregabiria - http://flic.kr/p/6keSjR

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My Lean experience

Fun & PainPhoto by Moyan_Brenn - http://flic.kr/p/9UViMr

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Life Work

Family StudyPhoto by kosmolaut - http://flic.kr/p/5EsRYP

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Who stole my Marketing?

I want it back!Photo by memekode - http://flic.kr/p/6GDqCs

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Mobile

Too many devicesPhoto by philcampbell - http://flic.kr/p/aGSV1n

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Platforms

Too many channelshttp://chiefmartec.com/2014/01/marketing-technology-landscape-supergraphic-2014/

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Interactions

Too much spare time Photo by speedoflife - http://flic.kr/p/dBev8j

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Relax?

404Photo by sincerelyhiten - http://flic.kr/p/agrsUE

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Complex Ecosystem

Adapt fast or diePhoto by [email protected] - http://flic.kr/p/Ke9Mf

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And now

Metrics!Photo by snapclicktripod - http://flic.kr/p/gFPeLL

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Buzz Sentiment Engagement Influence ROI KPI KRI Like …

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Deliverable

How’s gone?Photo by Betty.cooper - http://flic.kr/p/eLmapo

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Measure

in a changing worldPhoto by BBurnie82 - http://flic.kr/p/4BsMYf

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You are here

That’s my spothttp://en.wikipedia.org/wiki/Cynefin

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Agile & Lean

May u usePhoto by smokebelch - http://flic.kr/p/6fsr7x

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Growth Hacking

Marketing + Lean & Agile

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AGILE

Agile + Lean

LEAN

Focus on Customer Value

Small batches

Integrated teams

Small continuous improvement

Higher quality

Increased Throughput

Respect for People

Reduced Waste

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Agile ≠ Flexible

Lesson learnedPhoto by Walter Benson - http://flic.kr/p/ft3Bh

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Agile is not easy

Lesson learnedPhoto by WhereRu - http://flic.kr/p/8Wy31q

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Agenda

Z

?

W

@@

7

MY WORLD

CASE STUDY 01

CASE STUDY 02

CASE STUDY 03

CONCLUSIONS

< <

Photo by agirregabiria - http://flic.kr/p/6keSjR

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I want to measure…

EVERYTHING!Photo by Brock Whittaker Photography - http://flic.kr/p/b5Wk3B

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I want…

VANITY METRICS!Photo by Abderhalden Sandro - http://flic.kr/p/8jJo9h

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Results

Useful as Jar JarPhoto by Kristian Johansson - http://flic.kr/p/8PeTVt

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So?

Muda, Mura, Muri: Reduce wastePhoto by Ninjasurgeon - http://flic.kr/p/aoY35o

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Value

Defined togetherPhoto by SHAREconference - http://flic.kr/p/9g9z91

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Fail fast

Fail cheap

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Actionable metrics

The best choice?Photo by Ars Electronica - http://flic.kr/p/eEsbbm

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Agenda

Z

?

W

@@

7

MY WORLD

CASE STUDY 01

CASE STUDY 02

CASE STUDY 03

CONCLUSIONS

< <

Photo by agirregabiria - http://flic.kr/p/6keSjR

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Monitoring

Repeat, repeat, repeatPhoto by Profound Whatever - http://flic.kr/p/8SvAkS

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Yes we

KanbanPhoto by Phil Smith. - http://flic.kr/p/7k9e9e

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We love

KanbanPhoto by orcmid - http://flic.kr/p/6UNdWe

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We love

TO DO WIP DONE

Kanban?

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Change

TO DO WIP DONE

Kanban

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Expand

Kanban

TO DO WIP DONE

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Change it

as you needPhoto by RoxoCubes - http://flic.kr/p/9PBzUG

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A tool to work better

Lesson learnedPhoto by coreymarie♥com - http://flic.kr/p/8VmFXk

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Stretch tools

Lesson learnedPhoto by Mackenzie B. - http://flic.kr/p/9xZLAZ

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Don’t stretch too much

Lesson learnedPhoto by aussiegall - http://flic.kr/p/soL3T

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Agenda

Z

?

W

@@

7

MY WORLD

CASE STUDY 01

CASE STUDY 02

CASE STUDY 03

CONCLUSIONS

< <

Photo by agirregabiria - http://flic.kr/p/6keSjR

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Wow

Actionable MetricsPhoto by WolfS♡ul - http://flic.kr/p/4a8f8T

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Deliverable proliferation

ChaosPhoto by photonew18 - http://flic.kr/p/95CMBb

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Answer

Value Stream MappingPhoto by jackaloha2 - http://flic.kr/p/9C18T5

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Let me see…

Layout?

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Then?

Analyze + DO

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Don’t think, watch

Lesson learnedPhoto by txdragonfly11 - http://flic.kr/p/arjnrv

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Agenda

Z

?

W

@@

7

MY WORLD

CASE STUDY 01

CASE STUDY 02

CASE STUDY 03

CONCLUSIONS

< <

Photo by agirregabiria - http://flic.kr/p/6keSjR

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Lean

WorksPhoto by Lumac38 - http://flic.kr/p/ghXxRf

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It’s not easy

You’ll failPhoto by Niels Linneberg - http://flic.kr/p/7NMvsf

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It’s not about tools

It’s about peoplePhoto by Aban Nesta - http://flic.kr/p/v4E7B

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Just talking

won’t workPhoto by metaphoricity - http://flic.kr/p/7mADo

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Startup Lean Machine - Milan 2014

Thanks for your Attentionfollow @pierotaglia

Piero Tagliapietra [email protected]

< <

Photo by Flávio Cruvinel Brandão - http://flic.kr/p/5W8aGs