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Modern Identity Part 3: Optimizing User Experience in Cloud Initiatives

Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

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Page 1: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Modern IdentityPart 3: Optimizing User Experience in Cloud Initiatives

Page 2: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

What Shapes User Experience? Productivity

Culture

Collaboration

Page 3: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Access friction and password fatigue

Lengthy response to service requests

Device limitations and inconsistencies

Unrealized corporate culture

User Experience

Page 4: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

“SLA for Moderate/Limited Impact incident with Critical urgency would have a 2-hour response time target and a 6-hour resolution time target.”

Stanford University IT

Page 5: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Lengthy Response to Service Requests

Centralize & automate

user account

management

Streamlines bringing new applications into

service, provisioning users

Addresses password and access issues in a

timely manner

OneLogin Solution Approach

Page 6: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

“31% of Employees admit to re-using work passwords.”

Software Advice

Page 7: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Shift to role-based

provisioning

Provisions users the right resources instantly

based on their role in the organization.

Enables new users to hit the ground running

and begin adding value immediately.

OneLogin Solution ApproachAccess Friction & Password Fatigue

Page 8: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

OneLogin Solution Approach

Grants rapid access to apps leveraging

credentials in Active Directory, LDAP, or

OneLogin’s Directory Service.

Centralizes each user's personal app catalog for

one-click access.

Enable single sign-on

(SSO) access to all

work apps

Access Friction & Password Fatigue

Page 9: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

“42 percent of users find that they are more productive when using their own devices.”

Forbes

Page 10: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Device Limitation & Inconsistencies

Enable app access

anytime, anywhereAllows users to access work apps on

smartphones, tablets, and home computers.

Boosts productivity outside the office as

employees utilize their own devices.

OneLogin Solution Approach

Page 11: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

“The ‘culture’ of a company consists of the values and practices shared by those that work there.”

Staffing Solutions

Page 12: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Synchronize branding

to reinforce work

culture

Unifies employee work experience under a

common brand.

Reduces onslaught of external branding

images and messages bombarding your users.

Unrealized Corporate Culture OneLogin Solution Approach

Page 13: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

DEMO

Page 14: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Q&A

Page 15: Leading Trends in IAM Webinar 3: Optimizing User Experience in Cloud Initiatives

Thank YouAnd look for OneLogin’s eBook:

Modern Identity | Addressing Risk, Complexity & User Experience