Know Before You Go, Traveler Information for Smart Cities

Schneider Electric 1- Smart Cities

Know Before You Go:

Traveler Information for Smart Cities

Michael Freitas

VP, Smart Infrastructure – North Region

Tweet Live!#SchneiderXE


Agenda

●Smart City Context

●MD 511 Overview

●MD 511 Website

●MD 511 IVR

●My MD 511

●Future of 511


Our World… Challenges

↑ Demographics of growth in emerging economies

↑ Population movement to cities

↑ Heavy goods transport

↑ Green-house gas emission sensitivity

↓ Lack of sufficient financial resources

↓ Economic situation of western countries

CO2 & Green House Gas Emissions

28% is due to transportation, being 84% road

transport. 68% is caused to private vehicles.

Population Growth

Limited Infrastructures

Transportation Infrastructures are not able to grow as

fast as traffic and merchandise transportation

demands


Smart WaterSmart Public

ServicesSmart MobilitySmart Energy

Smart Buildings &

Homes

Smart Grid Automation

& Flexible Distribution

Traffic Management

Renewables Integration

& Micro Grid

EV Charging

Infrastructure &

Supervision Services

Smart Metering

Management

& Demand Response

Real-Time Smart Grid

Software Suite

Street Lighting

management

Tolling & Congestion

Charging

• Power, Security, Building, IT, & Process Management

Systems integrated Architecture

• Integrated City Management Platform for Mobility

• Security Systems & Management

• Energy & Environment Management Information System

• Weather Intelligence

Smart Integration

Our Comprehensive Smart City Offer

Integrated Mobility

• Public Transit

Public Safety

• Video Surveillance

• Emergency

management

High-performance

Buildings*

• Energy Efficiency &

Security solutions

•Energy Services

Connection to the

Smart Grid

Efficient Homes

• Home Energy

management

Gas Distribution

Management

Digital City Services

• eGovernment

• Education

• Healthcare

• Tourism

Stormwater

management and

Urban Flooding

Power, Control &

Security Systems

integration

Distribution

Management & Leak

Detection

• Traveler

Information


Traveler Information Overview

●Traveler Information Has Two Related But Separate Purposes

Inform Drivers So They Can Make Informed Decisions

Manage Demand

●Pre-trip – Based On Website, IVR Or Alert Information Users May Alter

Route, Change Mode Or Even Delay Trip To Avoid Congestion And

Delays

●En-route – Voice Interactive Telephone Provides Notice Of Major

Issues, Route-specific Information Or Customized Route Status

●Benefits

Reduced Congestion

Fuel Savings

Reduced Emissions

Increased Productivity

Improved Quality Of Life


Traveler Information Channels


Maryland “511”

●Web Page: www.md511.0rg

●Mobile Web Page: 511md.mobi/

●Remote Phone No.: (855) GO MD511 (466-3511)

http://www.md511.0rg/


● Voice Commands with touch-

tone backup

● Flexible menu structure

● Regionalized

● Emergency/special message

capabilities

● Transfers to other info

sources

● Mirrors IVR content

● Map-based interface

● Companion site formatted

for mobile devices

● Incidents, construction,

special events

● Speed and travel time

● Weather events and

forecasts

● Traffic Cameras

● User defined preferences

for IVR and Web information

● Automatic recognition on IVR

● Traffic and Travel Time

Alerts via My Maryland 511

Direct

511 Key Features

IVR (511)

Data Interfaces

Website

Personalization


Data Sources

● Commercial Source for Speed and Travel Time

Collected from commercial vehicle fleets and GPS

● Maryland Accident and Construction/Maintenance Data

from State Highway Administration

● Virginia and District of Columbia Data from Regional

Integrated Traffic Information System

● Weather Alerts and Forecasts from National Weather

Service

System Is Only Limited By Data Available


Public Web

●Provides Travel & Traffic Information To The

Public Traffic Map – DMS Messages, CCTV, Incidents, Construction, Special

Event, Speed, & Weather

Traffic Events – Provides Detailed Event List

Links to Other Travel Information

Weather Conditions

Alerts

My Maryland 511 – Provides Customized Traffic Information


Quick

access to

info for top

active

traffic

events

Alerts for

major

issues

MD 511 Website Home Page


MD 511 Interactive Map

Traffic Events,

Congestion Indicators,

Real-time video


IVR Features

●Natural Concatenated Speech

●User Can Interrupt or Stop

●Special Messages (Floodgates) Can Be Inserted

Anywhere in Menu

●Easily Modified Menu Structure


Driving Times & Slowdown Playback

Example

●Starting Point: Gaithersburg

●Ending Point: Germantown

●Status: Slow Link (22 mph) Between Exit 9 & 11

●“The driving time is 11 minutes. For this route take 270. There is one event. There is a slowdown on Interstate 270 northbound in Gaithersburg between Exit 9-Interstate 370 and Exit 11-Route 24. Traffic is moving between 20 and 25 miles per hour.”


My Maryland 511 User Customized

Information


My Maryland 511 Text Message Alerts

● FRM:[email protected]

● MSG:Trip: Work To Home Drv time frm Rockville to Am Leg Mem Br is 15 min. Drv time

at speed limit is 10 min.

●


● MSG:Trip: Work To Home INITIAL incident on I-495 Inner Loop near Exit 51 VA 650 in

Woodburn.

●


● MSG:Trip: Work To Home incident on I-495 In near Exit 51 VA 650 in Woodburn

CLEARED


● my511alert

● 05/09/2013 07:31 AM

●

● Trip: Home To Work

As of 7:29AM, there is an incident on I-495 inner loop near Exit 50 US 50 in Woodburn.

Remember to use 511 safely - Maryland law prohibits hand-held mobile phone use and

texting while driving. Thank you for driving safely!

my511alert

● 05/09/2013 07:36 AM

●

● Trip: Home To Work

As of 7:33AM, incident on I-495 inner loop near Exit 50 US 50 in Woodburn CLEARED

Remember to use 511 safely - Maryland law prohibits hand-held mobile phone use and

texting while driving. Thank you for driving safely!

My Maryland 511 Email Alerts


Application to Integrated Corridor

Management And Smart Cities

●Traveler Information Critical to Integrated Corridor Management

●Systems Need to Provide Information on Options

Status of Alternate Routes and Travel Times

Availability of Transit and Transit Parking

Rise Share Options

●Ultimate Goal Is To Proactively Manage Demand

Tailored Information To Individual Drivers Can Be Used To Balance Loads

Across Networks

Thank You

Technology

Know Before You Go, Traveler Information for Smart Cities