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Keyword Intelligence Ron Jones Symetri Internet Marketing Twitter: @ron_jones Download at www.symetri.com/socialize

Keyword Intelligence - Socialize West 2011

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This presentation was given at the Socialize West 2011 conference in San Francisco. It covers the basics of keyword research principles and strategies but also explores keyword tools / techniques for use with social media. It provides links to mainstream keyword research tools as well as social media related keyword tools and how to use them. Much of the content came from a book that has recently been authored by Ron Jones and published by Wiley Publishing called - Keyword Intelligence: Keyword Research for Search, Social and Beyond.

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Page 1: Keyword Intelligence - Socialize West 2011

Keyword Intelligence

Ron Jones Symetri Internet Marketing Twitter: @ron_jones

Download at www.symetri.com/socialize

Page 2: Keyword Intelligence - Socialize West 2011

Some Keywords

Influence Intent

Intelligence

Page 3: Keyword Intelligence - Socialize West 2011

Interest

We are influenced by many kinds of messages that generates interest in products and services

Page 4: Keyword Intelligence - Socialize West 2011

Searcher Expectation

Understanding users expectation is key to delivering the right content and experience

Page 5: Keyword Intelligence - Socialize West 2011

What Keyword to Use

Keywords are the language of search.

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SERP / Landing Page

Search engine results pages and landing pages should contain content that uses keywords that were originally searched on.

Page 7: Keyword Intelligence - Socialize West 2011

Conversion Page

If you have relevant content (using relevant keywords) and a good user experience you will have higher conversion rates.

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Keyword Research Brief

Page 9: Keyword Intelligence - Socialize West 2011

Keyword Influence

Unified Messaging

Keyword Relevancy “Content Context in King”

Page 10: Keyword Intelligence - Socialize West 2011

“Everything Begins with Search”

Keywords are the Language of Search

- Brian Solis

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Keyword Intelligence is central to all Marketing Channels

Keywords

SEO

PPC

Social Media

Marketing

Local and Mobile

Video and Image Search

Display & Banner Ads

Real Time Search

Print, TV and Radio

Positioning and

Branding

Page 12: Keyword Intelligence - Socialize West 2011

6 Steps to Build a Social Media Strategy

Social Media

Strategy

Listen

Goals and

Objective

Develop a Plan

Develop Content

Engage

Measure

Page 13: Keyword Intelligence - Socialize West 2011

Keyword Research helps you “Listen and Learn” the needs and wants of your

Social Community

Page 14: Keyword Intelligence - Socialize West 2011

Buying Cycle and User Intent

Initial Research

Refine Search

Content Research

Decision /

Conversion

Broad Search Terms

ie camera, digital camera,

orange camera

More Specific Terms

ie affordable digital camera

orange, black digital slr

camera zoom

In the buying cycle for your product or service, how long does it take on average for someone to start their information gathering and then to make a purchase.

Very Specific Search Terms

ie canon eos mark III, nikon

d700, f2.8 24-70 zoom lens

Page 15: Keyword Intelligence - Socialize West 2011

Social Media adds “Context” to keyword meaning and user Intent

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Keyword Research is about picking the “Right” Keywords

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Keywords should be incorporated into “Relevant” destination content

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Keyword Success Formula

Picking the Right Keywords + Relevant Destination Content = Conversions

Page 19: Keyword Intelligence - Socialize West 2011

Keyword Research Process

• Find all possible keywords

Brainstorm

• Identify best performing keywords

Refine • Break down

into categories or themes

Categorize

• Test performance

Test

Page 20: Keyword Intelligence - Socialize West 2011

Analyze More than Search Volume

If you focus on search volume only you will miss other variables that will influence keyword performance. Score for relevance, specificity, competition and popularity, etc. Weight Accordingly

Score for Relevance, Competition,

Specificity and Popularity

Add Site Keyword

Performance Data

Page 21: Keyword Intelligence - Socialize West 2011

Tools: Automation vs. Aided

Mindset should be “Computer Aided”

Build a qualitative layer into your processes

Page 24: Keyword Intelligence - Socialize West 2011

Track Popular and Trending Topics

Keyword Cloud

generated from

TweetStats.com

Other notable sites are www.twitscoop.com for trending keywords and www.twassup for insights on specific keyword search queries.

Page 25: Keyword Intelligence - Socialize West 2011

Keyword Research for Twitter

Page 26: Keyword Intelligence - Socialize West 2011

YouTube Keyword Research

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Understand User Sentiment Learn about user intent

and sentiment

Entered in the keyword “furniture” to gain social insights

Learn about top keywords

Page 28: Keyword Intelligence - Socialize West 2011

Share of Voice

Share of voice refers to the number of conversations about your brand versus your competitors or your market.

Page 29: Keyword Intelligence - Socialize West 2011

SOV and Sentiment Formulas Share of Voice Formula: (positive mentions) + (neutral mentions) / (total mentions for all companies)

So for McDonald’s, You add 77 + 263, which is 340. Now divide this by 1,723 to get 19.73 percent. This is the share of voice for McDonald’s.

(positive mentions × 5) + (neutral mentions × 3) + (negative sentiment × 1) total company mentions

Sentiment Formula:

Use a 5-point scale with positive = 5, neutral = 3, and negative = 1. For each type of mention, multiply by the scale number and divide by the total number of mentions. So for McDonald’s, the calculation would be (77 x 5) + (263 × 3) + (13 × 1) / 353 = 3.36.

Share of Voice: 19.73% Sentiment: 3.36

Page 30: Keyword Intelligence - Socialize West 2011

Measure Keyword Performance

Review Bounce To Gauge

Keyword Relevancy

You can take this model further by looking at which keywords are converting. This can only be done if you have conversion goals setup ahead of time.

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SOV – Top 6 Burger Restaurants

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Use Keywords in Social Media Content

• Promotions with deals to participants - daily deals

• Tips or how To's • Little known facts or

factoids • White papers • Relevant and timely

statistics • Ask your community - take

polls and share results • Invite guest authors

• Top 10 lists • Case studies • Guides to help educate • Interviews • Live events • News • Opinions • Photos • Gift ideas

By taking what you have learned from keyword research you can build better content for your social media campaigns.

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Influence and engage your audience with keyword intelligence

Page 34: Keyword Intelligence - Socialize West 2011

Keyword Intelligence

Ron Jones Symetri Internet Marketing Twitter: @ron_jones

Thank You Download at www.symetri.com/socialize