KEY REASONS ORGANIZATIONS CHOOSE EMC DOCUMENT SCIENCESSource: TechValidate Customer Survey with EMC.

Platform scalability for high volume document generation

Ability to integrate with existing enterprise systems

Robust features and multi-channel distribution capabilities

Ability to reduce level of user effort and IT support for creating customer communications

By 2017

70%Top 4

reasons customers chose EMC Document

Sciences

Top 4 ways

customers are using

EMC Document Sciences

Customer Communications Management software

enables customer interactionsthrough a wide range of media

Gartner 2014

digital, contextualized and consumed on demand

of customer communications will be

Our survey clients are saying...

Mobile Email SMS Web Print

via multiple channels, including the Web, mobile devices and social media.

use EMC Document Sciences for multiple types of communications.

74% surveyed

Correspondence

Policies

Statements

Contracts

71%60%59%43%

66%

63%

92%

produce over

25MPAGESANNUALLY

$ $

$

Customers using EMC Document Sciences experience many key benefits

have shown payback between

79% look to add

mobile capabilit ies to their customer communications strategy

within 2YRS6 to 18MONTHS

o r m o r e

Save more than

$500KANNUALLY

“With EMC Document Sciences, we are able to manage and maintain our custom print needs, which are extensive, saving millions. "- IT Director, EmblemHealth

“EMC Document Sciences is a very reliable product which can handle large volumes. It’s a proven product that does the job well. "- Application Manager, Manulife

e