9/29/2013 #bbcon 1

Keep Intelligence

in Business Intelligence PRESENTED BY

DONNA CAPUTO, Managing Director, JCA

TAMARA BURRELL, Director – Enterprise Business Professional

Services, Blackbaud

9/29/2013 #bbcon 2

“WHAT WAS YOUR NAME AGAIN?”

9/29/2013 #bbcon 3

BUSINESS INTELLIGENCE

DOESN’T JUST SHOW UP ONE

DAY.

9/29/2013 #bbcon 4

I2

INTELLIGENT INTELLIGENCE

9/29/2013 #bbcon 5

I2 <> REPORT WRITER + TOOLS

9/29/2013 #bbcon 6

I2 = DATA(OBJECTIVES + COMMUNICATION + SMART

PROCESSES) + TOOLS

9/29/2013 #bbcon 7

“WHAT WAS YOUR NAME AGAIN?”

part 2

9/29/2013 #bbcon 8

“1 + 1 = 3”

9/29/2013 #bbcon 9

BUSINESS INTELLIGENCE

DOESN’T JUST SHOW UP ONE

DAY.

9/29/2013 #bbcon 10

“THE MARTYR”

9/29/2013 #bbcon 11

“BECAUSE WE’VE ALWAYS

DONE IT THIS WAY”

9/29/2013 #bbcon 12

“EASIER AND EXPENSIVE”

9/29/2013 #bbcon 13

REPORTING RED FLAGS

9/29/2013 #bbcon 14

REPORTING RED FLAGS

• Poorly named reports

• Reports that serve too many masters – they try to do too much

• Transactional reports that contain too much Constituent data

• Reports that don’t matter

• Financial reports that require manual manipulation of data

• Reports built off someone’s shadow system

• Reports that are often wrong

9/29/2013 #bbcon 15

IF THIS IS WHAT WE NEED…

9/29/2013 #bbcon 16

• Lack of Goals

• Poor Communication

• Silos

• Financial Pressures

• Territorial Attitudes

• Inefficient Processes

BARRIERS TO LOOK FOR:

9/29/2013 #bbcon 17

TWEET YOUR FEEDBACK

#ISQUARED

#BBCON

@DONNA_CAPUTO