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Many IT professionals continue to spend too much time repetitively and manually developing similar solutions … Better tools must be utilized to support higher levels of abstraction and enable developers to deliver higher productivity by encapsulating proven experience as tool-enabled assets and artifacts.

Expertise is the key.“SCO Patterns Management Handbook v1.0”

Enfo Oyj

Business Connect 2014

How Enfo Built a SmartCloud Orchestrator Based Partner Hosted Cloud Platform

Juha Kukka, juha.kukka@enfo.fi

Manager, Service Design

+358 40 571 9072

ENFO

IBM Pulse 2014

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Agenda

• Enfo in brief• Requirements and

Business drivers• The Solution• What we achieved?• Future plans• Questions?

Enfo Oyj

Enfo in BriefThe Nordic IT-outsourcing company

Enfo Oyj

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In 1964, we fell in love with what we do

• Enfo is a Nordic IT company, offering IT outsourcing, business process outsourcing, and niche IT consulting designed to help our customers in Sweden, Norway, Denmark, Finland, to focus on their core business.

• With 50 years of experience, along with the deep expertise of our nearly 800 top IT consultants, we make business processes simpler, smoother and smarter.

• Enfo's annual turnover is more than EUR 150 million.

Enfo Group: General Presentation

Offering

Financial Process Services

IT Services & Outsourcing

Consulting & Solutions

• IT infrastructure Workstations & Devices Licenses & Life-cycle Capacity & Cloud

Services Networks & Security

• Service Desk & User Support

• Application Services

• Integrations

• Workplace Management & Self-Service

• Security & Identity and Access Management

• SAP

• Business Intelligence

• Business Process Management

• Service & Asset Management

• Core processes Order to Cash Procurement to Pay Record to Report

• Special services for energy sector

• Business Intelligence & Intelligent Data Processing

Enfo Oyj

Business drivers and requirements

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The Challenge

• Enfo has been growing rapidly during the last years

• Today managing over 4000 servers• Creating, modifying or deleting over hundred of

virtual servers weekly• Order to cash cycle too long• Too much manual labor in managing changes on

virtual environments• No truly centralized IaaS or PaaS Services• Need to unify the management of different

hypervisors

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Business drivers

• Acquire higher quality by standardizing changes• Lower the deployment costs• Shorten the order-2-production cycle

• Less man-hours in basic tasks• Focus to develop more valuable services to our customers• Services need to stay inside Swedish and Finnish borders

• Rather than offshoring the tasks to lower cost countries, Enfo decided to invest in automation

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Requirements for the NextGen platform

• Ability to create managed virtual server with a push of a button

• Support for current infrastructure components• Possibility to integrate in other products in use

• No vendor-locks allowed• Support for broad scale of virtualization platforms• Best-in-class BPM• Future-proof solution

Enfo Oyj

The Solution

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Solutions already in place

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Why IBM Cloud Orchestrator?

• Excellent partnership with IBM• Trust in ability to execute• Centralizing to few Partners

• SCO was able to fulfill the business drivers and requirements

• IBM BPM as central engine

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SCO Landscape

IBM Cloud Orchestrator- Technical Business

Process Manager

MyENFO – ”Business Process Owner”

Partner Hosted Cloud

IBM Endpoint Manager

Software Distribution and policy management layer

IAM

IPAM

Enterprise Service Bus

External Connectors

Customer Dedicated

Public Cloud

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New Unified Cloud Platform

• New platform to build the future business on• Base for next generation SaaS-services

• Emphasis on ability ot deploy production-ready environments with the use of BMP

• Easing the burden on creating new virtual servers

• Managing the current virtual machines• Future integrations with Public Clouds• Faster time-to-money• Minimize the risk on human error

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Differentiators

• We’re not just one of many cloud operators• We’re Customer’s cloud integrator• Ability to offer a broader scale of services

• ”Provision production server”

Enfo Oyj

What we achieved?

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Cloud Services

• IaaS – VM deploymentwith operational management solutions

• Windows (2008 R2 & 2012 R2)• Linux (Red Hat)

• PaaS & SaaS – Automated platformon top of which NextGen services can be built

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What we achieved?

• Shortened the time to value• New production-ready server in 15 min

• Zero man-made errors in deployments

• Better control over the environments

• More satisfied customers

Enfo Oyj

Next steps?

Phase 2 and beyond

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The Roadmap

Server provisioning

Server Platform

Provision production ready virtual server automatically

Onboarding servers to new cloudNew unified cloud platform

Automatic provisioning from MyEnfo

ServiceNow

Network

PaaS Provisioning

Server orders using MyEnfo

IPAM

SDN

SaaS Provisioning

Service Catalogue refinement and

publication

IEMIEM in use for all virtual servers in Enfo capacity

Hyper-V and PowerVMVMware

Full integration to Cloud Platform

20152014

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Questions?