Upload
johan-larsson
View
541
Download
0
Embed Size (px)
Citation preview
value construction with mobiles
John ZimmermanHCI Institute and the School of DesignCarnegie Mellon University
Mobile Future | Stockholm | 11.11.2010
John ZIMMERMAN value construction with mobiles 2
electronics are worth less
image source: http://www.carsboss.com/wp-content/uploads/2009/11/bmw-m6-convertible-nm-edition.jpg
image source: http://images.pricerunner.com/product/image/163917735/HTC-HD7.jpg
image source: http://www.47degrees.com/portals/0/ProductImages/Zoom/020101110005_026_Z.jpg
John ZIMMERMAN value construction with mobiles 3
Bernays and book shelves
image source: http://www.sra-researchgroup.com/nl/index.htm
image source: http://www.ezarchitecture.com/blog/episode-15-of-ezarch-podcast-dream-closet-project-closet-library/
John ZIMMERMAN value construction with mobiles 4
parents and bedtime
Image source: http://www.puzzleheaven.co.uk/636piece_cart_page1/G381%20Bedtime%20Story.jpg
John ZIMMERMAN value construction with mobiles 5
can we love digital things?
image source: http://my.hsj.org/Schools/Newspaper/tabid/100/view/frontpage/schoolid/3397/articleid/357651/newspaperid/3528/For_the_iPad_and_KindleTextbook_and_Paper.aspx
John ZIMMERMAN value construction with mobiles 6
material possession attachment
people are what they possess James (1890): The Principles of Psychology
people select their “props” to support self presentationGoffman (1951): The Presentation of Self in Everyday Life
people invest psychic energy into their things through meaning making; where products are used to create and to meet life goals…Csikszentmihalyi & Rochberg-Halton (1981): The Meaning of Things
evocative objects depend “… not on the object’s instrumental power … but on the object as a companion in life experience.” Turkle (2007): Evocative Objects
image source: http://www.meridianmagazine.com/arts/images/0613motherandchild.jpg
John ZIMMERMAN value construction with mobiles 7
social identity perspective on consumption
John ZIMMERMAN value construction with mobiles 8
designing for the self
philosophical design stance:apply material possession attachment theory when designing
role enhancement: help people become the person they desire to be in a certain role
role transition: support discovery and invention of self in a new role
example 1mobile as sensor
John ZIMMERMAN value construction with mobiles 10
dual-income families
large and growing population
sensitized to feel like bad parents
aggressive adopters and experimental users of tech [Frissen, Darrah]
complex logistics … rely on routines and then stressed when they must deviate[Beech, Darrah, Frissen …]
image source: http://assets.nydailynews.com/img/2009/12/09/alg_stroller_texthook.jpg
John ZIMMERMAN value construction with mobiles 11
product/service opportunity
John ZIMMERMAN value construction with mobiles 12
the routine is to deviate
John ZIMMERMAN value construction with mobiles 13
data collection findings
family calendar’s hold deviations, not routines
breakdowns in planning new deviations improvisation executing deviations
parents forget to pickup their childrenimage source: http://blogs.sitepoint.com/wp-content/uploads/2009/08/to-do-list.jpg
John ZIMMERMAN value construction with mobiles 14
using GPS enabled phones welearning routines (time/place)
where/when activities take place
when traveling between places/events
responsibility pick-ups and drop-offs
when a child is forgotten
John ZIMMERMAN value construction with mobiles 15
family time-flow
example 2mobile and public service
John ZIMMERMAN value construction with mobiles 17
TIRAMISU:citizens improving transit service
can citizens feel ownership of their public services …like they feel ownership of their sports teams?
bus riders want to know when bus will arrive Pittsburgh has no AVL—real-time
information commercial system costs 50 million Euros many riders carry GPS enabled phones
frame city-service as a material possession of citizensimage source:
http://img152.imageshack.us/i/nyheter12s12tjej483438rb8.jpg/
John ZIMMERMAN value construction with mobiles 18
citizen service through crowd-sourcing
share GPS traces to crowd-source arrival times
engage in dialog on service offerings while using service
leverage infrastructure and competence of citizensallowing citizens to co-produce the services they deserve
virtual possessionsmobile as treasure chest
John ZIMMERMAN value construction with mobiles 20
virtual possessions
people value material things
more and more virtual possessions things losing material form: photos,
books, music never material: email/sms logs, social
network profiles, GPS traces
investigating how teens construct value with material and virtual things
image source: http://www.ohdeedoh.com/uimages/ohdeedoh/102809-teenbedroom.jpg
John ZIMMERMAN value construction with mobiles 21
preliminary findings
virtualize material thingsmaterialize virtual things
value in metadata
value in placelessness
desire to breakdown distinction between physical and digital worlds
image source: http://media.lehighvalleylive.com/today_impact/photo/teens-cell-phone-ca7d3773820439fb_large.jpg
John ZIMMERMAN value construction with mobiles 22
early explorationsdesign opportunities
reflection
John ZIMMERMAN value construction with mobiles 24
finding new value in mobiles
build rich archives of personal data by sensing the world … new luxury
create opportunities to make services that improve the local community
provide placeless access to people’s things
support personal and collaborative meaning makingimage source:
http://www.greekshares.com/uploads/image/future_value_annuity_17.jpg
value construction with mobiles
John ZimmermanHCI Institute and the School of DesignCarnegie Mellon University
Mobile Future | Stockholm | 11.11.2010