JOB SATISFACTIONJOB SATISFACTION

Job satisfaction is the favorableness or un Job satisfaction is the favorableness or un favorableness with which employees view favorableness with which employees view their work.their work.

It is an individual’s general attitude towards It is an individual’s general attitude towards his or her job. his or her job.

It expresses the amount agreement between It expresses the amount agreement between one’s expectations of the job and the rewards one’s expectations of the job and the rewards that the job providesthat the job provides

Job satisfaction may refer to either a person or Job satisfaction may refer to either a person or groupgroup

Job satisfaction can apply to parts of an Job satisfaction can apply to parts of an individual jobindividual job

Job satisfaction represents general human Job satisfaction represents general human condition in the same way as health represents condition in the same way as health represents general physical conditionsgeneral physical conditions

Hence it requires attention, diagnosis and Hence it requires attention, diagnosis and treatment treatment

JOB SATISFACTION IS JOB SATISFACTION IS LIFE SATISFACTIONLIFE SATISFACTION

FACTORS CONDUCIVE FOR JOB FACTORS CONDUCIVE FOR JOB SATISFACTIONSATISFACTION

Mentally challenging work ( variety, freedom Mentally challenging work ( variety, freedom and feedback )and feedback )

Equitable rewardsEquitable rewards Supportive working conditionsSupportive working conditions Supportive colleguesSupportive collegues Personality job fitPersonality job fit

Job satisfaction and turnoverJob satisfaction and turnover

High job satisfaction is associated with lower High job satisfaction is associated with lower turnover, the reverse is also trueturnover, the reverse is also true

Job satisfaction and absenteeism / Job satisfaction and absenteeism / tardiness tardiness

There is a consistent negative relationship There is a consistent negative relationship between satisfaction and absenteeism but the between satisfaction and absenteeism but the correlation is moderate when compared with correlation is moderate when compared with turnoverturnover

Job satisfaction and ageJob satisfaction and age

As people become older, they tend to be As people become older, they tend to be slightly more satisfied with their jobsslightly more satisfied with their jobs

Job satisfaction and occupational Job satisfaction and occupational levellevel

People with higher level occupations tend to People with higher level occupations tend to be more satisfied with their jobs.be more satisfied with their jobs.

Job satisfaction and organization Job satisfaction and organization sizesize

Organization is often inversely related to job Organization is often inversely related to job satifactionsatifaction

How employees express job How employees express job dissatisfactiondissatisfaction

EXITEXIT VOICEVOICE

NEGLECTNEGLECT LOYALTYLOYALTY

Measurement of job satisfactionMeasurement of job satisfaction

Job satisfaction survey- objective and Job satisfaction survey- objective and descriptivedescriptive

Use of existing recordsUse of existing records Using survey informationUsing survey information Survey feedbackSurvey feedback Comparative dataComparative data