41
eduroam Edward Wincott eduroam Service Manager [email protected]

Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Embed Size (px)

DESCRIPTION

Janet - An update on the latest information, including a talk on eduroam service.

Citation preview

Page 1: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam

Edward Wincotteduroam Service Manager

[email protected]

Page 2: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam (education roaming) is the secure, world-wide network access service for roaming users, developed by the international research and education community –

where authenticated logon is a pre-requisite

Page 3: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Poll

Page 4: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam is a federated service

• eduroam is a federated service, provided through co-operation of participating organisations, sharing their (in many cases already existing) infrastructures and inter-operating to provide authenticated network access for the whole community

• In fact it is an international federation of federations, organised into 3 main confederations – and all connected using RADIUS

• Participating organisations inter-operate through infrastructure provided by their national eduroam federations which are operated by the national research & education network

• All eduroam services must adhere to their NREN’s eduroam technical specification and organisations must comply with local eduroam Policy – thereby establishing a fabric of trust

Page 5: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Why federated?

• eduroam has to be a federated service because that is the only economically viable way to provide a pervasive service across the country and worldwide

• eduroam builds upon the network infrastructures that are in many cases already in place at organisations

• Allows organic growth of service and accommodates local variation

• Adherence to a common technical standard enables a consistent assured service to be provided

Page 6: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Benefits

Page 7: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

What does eduroam do - for the user?

• Makes available a huge footprint of campus-wide and public area Wi-Fi networks interconnected by Janet and other NRENs - requiring authenticated network logon

• Only a single Wi-Fi profile and set of user credentials is needed to provide Internet access for the researcher, teacher, student or staff member, regardless of location. No additional configuration is needed for roaming

• Makes connecting to a network service easy: • automatic connection when in hot zone (depending on

Wi-Fi profile) • just the same as when connecting at the home

organisation• does not require guest network accounts to be set up • free of charge

Page 8: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam on my journey to Letchworth

Page 9: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Travel further afield

Page 10: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

The user experience

• Straightforward one-time setup of the wireless client software (the supplicant) to use 802.1X (WPA-Enterprise)

• At many organisations, supplicant software setup is automated by IT Services

• Enter correct user name and password in supplicant

• Can check details of eduroam service at Visited site before arriving: https://community.ja.net/system/files/257/eduroamUK-sites-and-service-specifications-web_0.xls

Page 11: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Smart Phone apps

http://itunes.apple.com/gb/app/eduroam-companion/id480611749?mt=8&ls=1

https://play.google.com/store/apps/details?id=net.ja.android.eduroamcompanion

Page 12: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

What does eduroam do - for the user?

• eduroam network service is assured to support a wide set of applications (web, e-mail, vpn, ftp, citrix)

• eduroam can be enabled for hard-wired desktop machines as well as Wi-Fi capable devices: laptops, tablets, smart phones

• User logon is secured using EAP-based authentication (WPA Enterprise) which means that credentials are securely encrypted

• Not just the UK - service is available at a huge number of locations across the UK, Europe, SE Asia (including Japan, HK, China, Taiwan and Australia and parts of North America), coming to Africa and South America

Page 13: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Every institution wanting to participate in eduroam peers its institutional RADIUS server(s) to the national top-level RADIUS servers.

National RADIUS servers (x3)

National RADIUS servers (x3)

RADIUS server(s)RADIUS

server(s)RADIUS

server(s)RADIUS

server(s)

CollegeCamford University

What happens when the user roams?

Page 14: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

When a user requests authentication, the user's realm determines where the request is routed to. The realm is the suffix of the user-name, delimited with '@', and is derived from the organisation's DNS domain name.

National RADIUS servers (x3)

National RADIUS servers (x3)

[email protected]

RADIUS server(s)RADIUS

server(s)

Camford University

RADIUS server(s)RADIUS

server(s)

Visited College

What happens when the user roams?

Page 15: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

The user credentials are processed by the users home site and the reply returned via the national radius server.

National RADIUS servers (x3)

National RADIUS servers (x3)

[email protected]

eduroam

Wireless networks

Connected

Connected

RADIUS server(s)RADIUS

server(s)

Camford University

RADIUS server(s)RADIUS

server(s)

Visited College

What happens when the user roams?

Page 16: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Where is eduroam available in the UK?

• In the UK service is available at 159 organisations with a further 57 working towards providing a service.

• There are 1000+ registered individual locations, with many more not individually listed.

• http://monitor.eduroam.org/gmap/country.php?country=uk

• https://community.ja.net/library/janet-services-documentation /where-can-i-use-eduroam-uk

Page 17: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam in Europe

For interactive maps: eduroam.org all Europe:http://monitor.eduroam.org/gmap/country.php?country=europe

Individual countries:http://monitor.eduroam.org/gmap/country.php?country=ukor =de =fr =es etc.

Page 18: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Benefit to the organisation providing eduroam

• Attract conference visitors from eduroam-enabled organisations and meet expectations of availability of eduroam

• Encourage inter-institution co-operative working, e.g. support foundation courses, visiting teaching staff from other institutions, visiting/embedded researchers

• Reduce guest account management workload for your IT dept., leading to improvement of productivity of IT Support staff: • just one eduroam visitor per day could result in a saving

of 6 working days per annum

• Improve productivity of your network users by enabling connection to eduroam networks when your users travel to other organisations *

• (*) eduroam is increasing available in public spaces, museums, libraries and hospitals

Page 19: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Is it worthwhile?

• UK eduroam hotspots • 159 operational member

organisations 216 registered members

• http://monitor.eduroam.org/gmap/country.php?country=uk

• a visualisation of a week of UK roaming activity [mid 2010]

Page 20: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam usage in the UK

• Chart shows the monthly counts of the number of unique devices whose authentication traffic was handled by the national proxy servers and which achieved successful authentications

• This represents a true picture of the growth in inter-institutional roaming within the UK

• In November there were over 160,000 unique devices seen by the NRPS – an average of 1,030 devices per operational organisation during the month

Page 21: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

International Roaming

Communication matrix data for federation uk top 10from 2012-06-05 to 2012-06-12authentications handled by ETLRs Country Diff.

realmsOK

United Kingdom (uk) JANET 677 605520

Netherlands (nl) SURFnet 37 8046

Germany (de) DFN 126 11382

Spain (es) RedIRIS 61 5015

France (fr) RENATER/CRU 61 5281

Poland (pl) PIONIER/U.Tourn 13 5774

Australia (au) AARNet 28 1572

Denmark (dk) UNI-C 36 2019

Sweden (se) SUNET 26 3257

Portugal (pt) FCCN 53 3070

Page 22: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

How does it work and what do you need?

Page 23: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam in the UK

• eduroam in the UK is governed by Janet

• Membership is open to any organisation qualifying for Janet services

• Organisations wishing to participate must agree to the UK eduroam Policy and conditions of use and the eduroam services implemented must comply with the UK eduroam technical specification

• Application form at: https://www.ja.net/forms/eduroam-application-form/35

Page 24: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

eduroam principles

• eduroam is based on the principle that authentication of the user is carried out by the user's home organisation; the home organisation bears the responsibility for the authentication of the user, affirming that the user is valid and entitled to network access

• The visited network makes the authorisation decision as to which network resources the user should be connected to – only after receipt of an access-accept will the user be connected to the eduroam resource or to an alternative local network; the user is only given eduroam IP access after authentication

Page 25: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

User and organisation identification

• Participating organisations’ RADIUS systems need to route authentication requests to the correct home organisation for authentication

• Fundamental to the operation of eduroam is the concept of how the username is composed and how it is handled by the RADIUS servers during the processes of authentication, forwarding (proxying) and authorisation.

• The username consists of the userID and the realm separated by an @. Realms take the form of FQDNs

• userID@organisationrealm e.g. [email protected]

Page 26: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

What must organisations do to participate?

• Each participating organisation implements either or both of:• a ‘Home’ or IdP service - an identity

management/ authentication service for members of the organisation

• a ‘Visited or SP service - a network service with an SSID of ‘eduroam’ for visitors (which will also be usable by local users)

• This is achieved through the implementation of 802.1X on the network coupled to RADIUS linked to the participating organisation’s identity management system and peered with the national RADIUS infrastructure

Page 27: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Overview of operation

Home organisation

RADIUS Proxy server (ORPS)

Visited organisation

RADIUS Proxy server (ORPS)

JANET

National RADIUS Proxy server

(NRPS)

Authenticator

(AP or switch)

User dB if also

providing Home

service

User dB

Visitor’s credentials:

[email protected]

EAP request

RADIUS request

RADIUS response

Query

IP connection

Camford

802.1X network RADIUS server RADIUS server

Visited Service Home Service

Visited site

camford.ac.uk ?

not local =>send to

NRPS

camford.ac.uk?

=> forward to Camford

ORPS

Authenticate user

‘example’

Page 28: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

What will you need?

• RADIUS server (resilient, preferably dual or fail-over)• FreeRADIUS : open source : linux platform• Radiator : commercial : linux and Windows

platform• MS IPS/NPS : commercial : Windows• Cisco ACS : commercial :

• User access management dB (to participate as a Home org.)• AD • LDAP • NDS

Page 29: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

What will you need to do?

• 802.1X configuration of network access servers (APs and switches where you wish to provide eduroam coverage) • set up of eduroam SSID and eduroam network (VLAN)• link authentication to your RADIUS server(s)

• Configure your firewall to permit RADIUS traffic between your RADIUS servers and the national proxy RADIUS servers

• Configure the firewall on your eduroam network to permit the ports and protocols detailed in the technical specification

Page 30: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

What will your users need?

• 802.1X configuration of your user’s devices • decide which EAP methods to use and whether to use

built-in supplicant software (or to deploy third party variants)

• very often this decision will be determined by your choice of RADIUS server and password format in the database e.g. Microsoft NPS only supports PEAP/MSCHAPv2 and the built-in Windows supplicant has similar EAP method limitations

• in most cases the built-in supplicant is fine and will be most straightforward for users to configure themselves

• Option: automation of 802.1X configuration of user devices• Open source SU1X tool• Commercially provided XpressConnect• eduroam Configuration Assistant Tool (CAT)

Page 31: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Costs?

• 802.1X compliant network – modern network equipment should already be 802.1X-ready

• RADIUS Server hardware (£ 4,000 for a resilient server)

• Open source FreeRADIUS or low cost Radiator/MS NPS Server Certificate available via Janet Certificate Service

• 802.1X user configuration deployment tool – open source SU1X, Cloudpath XpressConnect, eduroam CAT

• Network engineer/system administrator time – depends on familiarity with technology and skill level (1 – 2 weeks)

• Training courses (£ 400 for 2 days); possible consultancy (£ 1,740 for 3 days)

Page 32: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Support & Training

Page 33: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Getting started – online resources

• https://community.ja.net/library/janet-services-documentation/eduroam • Putting together the business case• Technical guides, including step by step implementation

guide• ‘Joining eduroam’ web page

• Janet technical guides• https://community.ja.net/library/janet-services-

documentation/eduroam• eduroam(UK) Technical Specification• https://community.ja.net/library/janet-services-

documentation/implementing-eduroam-roadmap

• Further documentation at:• www.eduroam.org

Page 34: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Technical support for eduroam administrators

•Free of charge support available over the phone and by e-mail for enquiries on:

– technical advice– troubleshooting– administration – information queries

•Enquires placed via the Janet Service Desk (JSD) - [email protected]

•Not for end users

Page 35: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Training courses

Two one-day training courses are available:

• eduroam Fundamentals

• Implementing eduroam at your organisation

• Cost for each: £ 200

• Next courses: Manchester 2-3 May 2013

• Details: www.ja.net/training

Page 36: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Consultancy

A chargeable consultancy service is also be available for more in-depth implementation support and investigation of technical issues

The service can be utilised for such purposes as:• on-site problem solving• FreeRADIUS and Radiator configuration tutorial• post-deployment Q.A. auditing against Tech Spec and best

practice• on-site eduroam implementation training

• £ 580 + VAT per day + expenses

Page 37: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Benefits for your organisation and your

users

Page 38: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Recap - benefits for your organisation

•Minimisation of the administrative workload of managing guest accounts

•Enable your staff and students easy access to web resources at other institutions throughout the UK and around the world

•Reduction of visits to service desk by visitors

•No need for temporary accounts

•Standard service offering

•Free Wi-Fi at every eduroam enabled organisation

•Clear/concise/full audit trail (no forms)

Page 39: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

Recap - benefits for users

•No need to wait for guest accounts to be set up

•Users use their home organisation username and password, regardless of location – a single Wi-Fi profile ‘just works’

•Service is already widely available throughout the UK, and in many countries around the world

Page 40: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

A final thought

Quote from a recent application to join eduroam:

Q. What was your primary reason for wishing to implement eduroam?

A. Simply….“eduroam is now expected by visitors and collaborators from other research institutes from around the world”

Page 41: Jisc RSC Eastern Technical Managers forum Feb 2013 'Janet (eduroam), Edward Wincott

THANK YOU