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AI Frontiers presentation | January 2017
A FUTURE THAT WORKS: AUTOMATION, EMPLOYMENT, AND PRODUCTIVITY
CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of McKinsey & Company is strictly prohibited
2McKinsey & CompanySOURCE: Source
What is the technical potential of automation in the workplace?
3McKinsey & Company
Our approach focuses on activities and the capabilities of currently demonstrated technologies
SOURCE: Expert interviews; McKinsey analysis
NOTE: Analysis based on currently available of demonstrated technology capabilities as of 2016.
Occupations
Retail salespeople Social 1
Linguistic2
Cognitive3
Sensory perception4
Physical 5▪ ...▪ …▪ …
~800 occupations
Teachers
Health practitioners
Food and beverage service workers
Activities
Greet customers
▪ ...▪ …▪ …
Process sales and transactions
~2,000 activities assessed across all occupations
Clean and maintain work areas
Demonstrate product features
Answer questions about products and services
?
Capabilities
Based on currently demonstrated technology capabilities as of 2016
4McKinsey & Company
Most susceptible activities ▪ 51% of US economy ▪ $2.7 trillion in wages
Some activities have higher technical automation potential
7 14 16 12 17 16 18
Processdata
Predictablephysical
Collectdata
Manage Expertise Interface Unpredictablephysical
Time spent on activities that can be automated by adapting currently demonstrated technology %
918 20
26
64 6981
Time spent in all US occupations%
Total wages in US, 2014$ billion
596 1,190 896 504 1030 931 766
BASED ON DEMONSTRATED TECHNOLOGY
5McKinsey & Company
Some sectors have more automatable activities than othersTime spent in US occupations, %
50 25 10 5 1
Ability to automate, %0 50 100
Sectors by activity type
ManufacturingAgricultureTransportation and warehousingRetail tradeMiningOther servicesConstructionUtilitiesWholesale tradeFinance and insuranceArts, entertainment, and recreationReal estateAdministrativeHealth care and social assistancesInformationProfessionalsManagement
Accommodation and food services
Educational services
Manage InterfaceExpertiseUnpredictable
physical Collect data Process dataPredictable
physical
BASED ON DEMONSTRATED TECHNOLOGY
Automation potential
44%43%
49%
36%
41%
51%53%
47%
39%
44%
40%
36%
35%27%
35%
58%
73%60%
57%Mos
t au
tom
atab
leLe
ast
auto
mat
able
In th
e m
iddl
e
6McKinsey & Company
Automation potential spans from high to low wage occupations
120100
60
4020
40
600
20
100
80
80
0
Hourly wage$ per hour
Ability to technically automatePercentage of time on activities that can be automated by adapting currently demonstrated technology
BASED ON DEMONSTRATED TECHNOLOGY
File clerks
Chief executives
Landscaping and grounds-keeping workers
7McKinsey & Company
A small percentage of occupations can be fully automated by adapting current technologies, but almost all occupations have some activities that could be automated
Example occupations
100917362
514234261881
>20>30>70 >50>80>90 >60100 >40
Percent of automation potential
% of roles(100% = 820 roles)
>0%>10
SOURCE: US Bureau of Labor Statistics; McKinsey Global Institute analysis
Sewing machine operators
Assembly line workers
Stock clerks Travel agents Dental lab technicians
Bus drivers Nursing assistants Web developers
Fashion designers Chief executives Statisticians
Psychiatrists Legislators
While about
5% of occupations could have
100% of tasks automated,
More will have portions of their tasks automated e.g.
60% of occupations could have
30% of tasks automated
8McKinsey & Company
Automatability across economiesEmployee weighted overall % of activities that can be automated
All countries could be fundamentally impacted by automation
<45 45–47 47–49 49–51 >51 No data
Employee weighted overall % of activities that can be automated by adapting currently demonstrated technologies
9McKinsey & Company
Technical automation potential concentrated in countries with large populations and/or high wages
Wages associated with technically automatable activities$ trillion
Labor associated with technically automatable activitiesMillion FTE
1.7
United States
Japan
China
Big 5 in Europe
2.7
1.1
4.1
India1.1
Remaining countries
5.1
United StatesIndia
394
233
China
54
332
Big 5 in Europe
Remaining countries
60
Japan35
Potential impact due to automation, adapting currently demonstrated technology (46 countries)
100% =$15.8 trillion
100% =1,109 FTEs
10McKinsey & CompanySOURCE: Source
What factors affect the pace and extent of automation?
11McKinsey & Company
Five factors impact the pace and extent of automation
Cost of labor and related
supply-demand dynamics
Benefits including and
beyond labor
substitution
Regulatory and
social acceptance
Technical progression
Cost of developing
and deploying
12McKinsey & Company
Pace of the automation, Global% of time spent on activities that will potentially be automated
Pace and extent of automation could play out over decades
2016
Adoption Early scenarioLate scenario
Technical automationpotential
Early scenarioLate scenario
20
30
75
10
90
0
40
70
60
20
80
2100
50
90
100
85 95805525 655040 45 6035 7030
13McKinsey & CompanySOURCE: Source
How will automation impact productivity and economic growth?
14McKinsey & Company
40
450
2515
270
05 202000 10 3530 6050
90
360
0
180
20706545 55
FTEs required to maintain current GDP per capita
FTEs to achieve projectedGDP growth
Projected FTE
FTE automation output (United States example, 2000-2065)Millions
Automation can contribute to growth in GDP per capita
Year
SOURCE: The Conference Board Total Economy Database; International Labor Organization; United Nations Population Division; McKinsey Global Institute analysis
FTEs
Automation will be a significant contributor to the productivity boost needed to projected GDP per capita growth
Assuming zero productivity growth, based on demographic trends, the projected FTEs will be less than the FTEs required to maintain current level of GDP per capita
15McKinsey & Company
Benefits Challenges
Benefits and challenges of automation
Better performance, outcomes, quality, speed
Overcome human limits, Solve new problems, create new opportunities and innovations
Improve safety, utility, quality of life
For companies and users
For economies
Boost productivity growth GDP growth, and per capita GDP
Counter aging or shrinking workforce
Solve “moonshot” problems (e.g., climate)
Jobs and wages Skills and training Dislocation and
transitions Acceptance and safety
Social and economic
Transparency, openness and competition
Cybersecurity Biases New capital-labor mix
implications
Other Policy issues
16McKinsey & Company
Imperatives for all
Policymakers IndividualsCompanies▪ Embrace automation to
capture the benefits▪ Create jobs and reshape
jobs the enable people to work with machines
▪ Play role in redeploying labor through retraining and skill-raising programs
▪ Support development of automation technologies
▪ Promote measures to raise skills and promote job creation
▪ Rethink incomes and social safety nets
▪ Focus on acquiring skills throughout lifetime
▪ Make education and career choices, based on skills that will still be in demand in an automation world
▪ Become an AI scientist!
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