Making the Most of JUSP April 2012

University of Glasgow Library’s Experience

Jacqui Dowd

Management Information Officer

E-Journal Usage

The advent of E-journals allowed us to harvest a plethora of usage data.Why? Because we could!?

But what did we do with all that data?For years we just stored it and occasionally, we looked it!

E-Journal Usage

Then we were required to be more accountable, more efficient and more effective.

Sizer’s three ‘E’s:

• Economy in acquisition

• Efficiency in the use of resources, and

• Effectiveness in the achievement of objectives

(Sizer 1988)

E-Journal Usage

In response we developed KPIs!

SCONUL Measures:

• Number of E-journal titles available

• Total expenditure on E-journals

• Number of full-text downloads

• Number of downloads per FTE Student/User

• E-journal expenditure per FTE Student/User

• Cost per download per FTE Student/User

E-journal Usage

These weren’t enough though!

In 2004-2005 we developed local KPI’s for the ‘Big Deals’ & Backfiles purchased:

• Downloads per FTE Student/User per package

• Average cost per subscribed title per package

• Average cost per reported title per package

• Average cost per download per package

• Average cost per package per FTE Student/User per package

E-journal Usage

Use per Title per package:

• Number of titles per package with High usage

(>= 100 downloads)

• Number of titles per package with Medium usage

(11-99 downloads)

• Number of titles per package with Low usage

(< 11 downloads)

• Number of titles with Zero usage

All costly in staff time!

E-journal Usage

Then came JUSP!

Benefits of JUSP to Glasgow University Library so date:

• JUSP has reduced the need to create SCONUL/Academic Year reports by approximately 75%

• JUSP give us JR1-JR1a reports that include gateways & intermediaries

• JUSP gives us instant, easy access to usage over user specified dates

• JUSP give us instant, easy access to the number of titles in defined usage ranges per publisher

(UoG ‘Big Deal’ measurement)

And it’s free!

E-journal Usage

Benefits of JUSP to Glasgow University Library so date:

• JUSP has reduced the number of providers we need to download by approximately 16%

• JUSP has reduced the need to calculate JR1 –JR1a by title by approximately 75%

• JUSP now monitor and deal with technical difficulties/errors by providers and re-download & re-process etc. when necessary

• JUSP chase providers who are late in making statistics available.

Did I mention it was free?

Questions?