IT Support Contracts and the Pros and Cons of "All-Inclusive" (Slides)

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Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com

IT Support

Contracts and the

Pros and Cons of

"All-Inclusive"

http://blog.sphomerun.com/

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Weigh the Positive

and Negatives of

All-inclusive

IT Support

Contracts:

Sponsored by ITServiceContractSecrets.com

http://itservicecontractsecrets.com/

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All-Inclusive

IT Support

Contracts –

The Pros



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1. May Attract

Budget-conscious

Customers who

Prefer Not to Work

on Hourly Billing



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2. Guarantees

Monthly Revenue

to Your Business



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3. May Make Your

Business More

Valuable to a

Potential Buyer



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4. May Generate

More Revenue

from Low-

maintenance

Customers



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With Stable, Static

Infrastructures than

Would be Realized

from an Hourly

Arrangement



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All-Inclusive

IT Support

Contracts –

The Cons



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1. Can Be Hard to

Predict the

Resource Required

to Service a

Number of Clients



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2. You Will

Probably be Unable

to Bill Additional

Hours During

Serious Problems



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3. Your Revenue,

Will Not Reflect the

Amount of Work

You & Your Team

Put in



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Does Your

Company Offer

All-inclusive

IT Support

Contracts?



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IT Support Contracts and the Pros and Cons of "All-Inclusive" (Slides)